1. The Inn at Crestwood

    1. The Inn at Crestwood

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    Boone, NC

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    The Inn at Crestwood

    3.1 (59 reviews)
    PriceyHotels
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    Pool, didn't utilize it.
    Victoria L.

    This is a moldy, rundown, stinking, garbage heap. Save your money, your hope and your time. You have been warned! My husband and I decided to stay here for our anniversary weekend. It was just over two hours from our home in Concord. We thought it would be a nice, little luxurious retreat in the mountains of this beautiful state. Well we were WRONG! This was the biggest mistake we have made in a long time. We have both traveled (literally) all over the world and experienced hospitality of many different cultures and locales. We were astonished! NEVER have either of us ever experienced anyplace as cold and unfriendly as the Inn at Crestwood. To people who think towns such as the one in "Get Out" do not exist (except in movies) I submit, Boone, North Carolina. It is rare that I give any place a single star, but they deserved less than that. From their cold demeanor, penny pinching service, randown property, to their downright unwelcoming attitude. My husband said "This can't be because you're black; surely black people have stayed here before." I guess we rode into a town of racists who made it clear we are not welcomed and should NEVER come back. We didn't see a single person of color at this place. All other blacks must know something I recently learned this weekend (Get Out). Crestwood Inn staff and patrons need not worry. Their point was very well received. There will be no love lost, as this hotel had NO amenities included. I have stayed at places at a fraction of the cost with more niceties: * No ice machines for guest to help themselves to ice. * Wi-Fi was $5.00 per day * No room service * Dirty upholstery on the ensuite furniture * Cracks in the walls and watermarks on the ceiling * NO FOOD ON Sundays after 8PM (even though their brochure says "dinner served until 9PM") * No courtesy "dirty" clothes laundry bags * Additional fee to use pool and sauna * They provide actual thin trash bags to carry water or soft drinks purchased from the lobby attendant * Very small TV's. Like 22" with remotes that don't work This place looked like a dump, and smelled like one too. There was a dank mildewed smell about the room, also like a wet dirty animal had been kept there. Dirt, water and "other" stains on the carpet. Near the elevator on the third floor, the ceiling dripped and the smell of the dank, rotting wood greeted you the moment you stepped off of the elevator. On our last night there, we planned to have dinner after our massages. To our surprise, the restaurant closed at 8PM. We ended up having to use a takeout service called "Boone Takeout." Take out food for two people was over $60.00. They didn't even include eating utensils? Shoddy service supreme (was the whole town in on it)? The first room they put us in was called a Standard King Villa. It was was a huge bed, mismatched lamps and a bathroom at the bottom of a hut. We could see the tree roots from our view. We upgraded to a "Master Suite" on the second night. When we walked into the suite it was much larger and nicer, but it smelled like gas, and the fireplace would not come on. We wondered "are they now trying to poison us?" We called maintenance to fix it. The sofas were dingy and smelly. There was a scenic overlook on an expansive terrace, but the lawn furniture looked filthy, worn and covered in dried mystery fluids. There were old cigarette butts ground into the terrace. So clearly no one bothered to sweep the terrace. The rug in front of the fire place had burn holes in it, but we were beyond complaining at this point. It is what it is. In addition to the shameless nickel and dime they did to the patrons for every item... At the end they attempted to charge us for two nights at the upgraded price. I read here that many people were treated quite well at this place. There is no way this place stays in the hospitality industry treating "everyone" as my husband and I were treated. It is for that reason I must conclude that this subpar treatment is due to the fact that we are an interracial couple. In conclusion this place is a sweltering dump! Run by very racist hill folk. Dear Staff of Crestwood Inn... Seriously, shame on you!

    No no no. What a disappointment. We stayed here many years ago and I remembered it to be a nice place. Not this time. The staff was super nice but the rooms were terrible, I mean bad. Dirty , old and in horrible shape. Half the lights were burn out, fireplace didn't work, jet tub didn't work, the comforter was stained with questionable matter, not worth the money. I actually dont think I m going to stay the 2nd night.The pictures speak for themselves... The pool was only partially filled and the spa falling apart.

    Karl K.

    My Fiance and I stayed here twice before. Once for my birthday and once for a mini vacation. We loved it so much there thay we're having our wedding there! Its still in the early process but so far the staff have been super responsive and helpful. If you want a venue with a great view and friendly staff this is the place. We are excited to have our family come and stay the weekend with us. The pool is a welcome addition, and the rooms have such a charm to them.

    Cheri B.

    This place is beautiful. Nice, clean rooms- amazing views. Fun indoor pool (although a little chilly), ping pong table, air hockey and a nice Continental breakfast in the gorgeous dining room. Bed very comfortable, rooms not giant but plenty big enough. Would definitely stay here again.

    Frayed electric cord

    I only gave it 1* because zero stars is not an option. We booked for a week, stayed one night and switched hotels! Overwhelming scent of cheap cleaning fluids. Our room was in extremely poor condition. The chair was stained, the electric cord was frayed, there was a 4" piece of metal sticking out from under the bed, the window latches were broken, the ceiling had water stains. The breakfast was stale and the eggs inedible. What should have been a romantic getaway ended up ruined! The bar and Restaurant were closed! The only saving grace is the view from the back patio is stunning!!

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    Page 1 of 2

    Ask the Community - The Inn at Crestwood

    Review Highlights - The Inn at Crestwood

    It is 15 minutes to Boone down one side of the mountain and 10 minutes down the other side of the mountain to Blowing Rock.

    Mentioned in 2 reviews

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    Courtyard by Marriott Boone

    Courtyard by Marriott Boone

    (46 reviews)

    $$

    The Courtyard by Marriott in Boone was my anchor after my day in Ashe County and the next day in…read moreAlleghany County. So I was not in the hotel much, as I was off exploring the region. Having read some reviews prior to my stay, I knew to ask for a room on the backside of the hotel because of Highway 105 traffic. Although I am not sure how bad that would have been. But the hotel did honor my request and put me on the top floor. So I did have a peaceful stay to rest up. The exercise room, pool and laundry room were clean. Behind the hotel were some trees and a retaining wall. The front desk staff was helpful, especially Chris, with helping me navigate the traffic in Boone. He even seemed interested in the NC Musicians Mural Trail. The hotel has one elevator, and it is slow, so be prepared to wait. There was a chair in the hallway to sit while waiting. They really need another one for the size of the hotel. The location wasn't the easiest to get in and out of either, and it seemed dangerous to make a left from the parking lot. As nice as the hotel and staff were, I'd likely stay elsewhere next time because of the location and the slow elevator.

    I had driven through Boone several times without stopping to stay the night before I found a reason…read morehere. Apparently everyone else does the same thing, because this hotel is on what is apparently the main road traversing the region, and the traffic noise was terrible, which is not what I thought was going to happen in Boone NC. The room was functional and I had no difficulty getting late checkout. The internet was functional for telework and I even found work space outside my room when I had to check out. Breakfast is not included, but I had no difficulty finding quality options in the town. I wonder if the road noise would be less with a room facing away from the street, but I'm not sure if that would be the case. Maybe the surrounding mountains create a bowl that reflects all the sound back in. If I had some real quality method of reducing the noise, I'd have liked the hotel more.

    The Blowing Rock Manor - Lobby

    The Blowing Rock Manor

    (4 reviews)

    PROS: -Generously…read moresized suite with soaking tub and large separate living room -Friendly downstairs host -No parking fee, easy elevator access -Within walking distance to downtown Blowing Rock -Room was meticulously clean upon arrival CONS: -Room did not have an iron -No outlets for phone chargers on either side of the bed, only phone charger was across the room behind the hotel phone -Floors were creaky despite it being a new build -The courtesy basket came with 2 muffins in plastic containers, 2 paper plates, and plastic utensils. With spending $400 a night we expected it a bit fancier. -Towels were gym-level quality. Horrible. Again, $400 a night. Gulp.

    If I could give this place 10 stars I would!…read more I can be pretty picky when it comes to lodging. The Manor at Blowing Rock checked all my boxes, and then some! I would define it as "Sophisticated Simplicity". I was staying here for a personal getaway and was assigned to a beautiful room with a separate sitting room, a gorgeous bathroom, and a zen bedroom. The decor was lovely, stylish and tasteful. The staff was professional and helpful. It was quiet and relaxing and only a short walk away from the town center, perfect location! There is a pretty little creek that winds along the back garden area, I really enjoyed sitting out and watching the ducks. I am torn between keeping this little gem all to myself, and sharing its amazingness with the world! I can't wait to come back.

    The  Embers Hotel - Fresh and locally sourced ingredients.

    The Embers Hotel

    (12 reviews)

    Had an excellent experience from top to bottom on a quick weekend getaway to Blowing Rock…read more Parking was a breeze in the hotel parking lot, and the service was very friendly when we entered. This is a very new addition to Blowing Rock, built in 2024. And it shows, the place is spotless, modern and bright. The lobby has an amazing lounge and bar area with a full service fine dining style restaurant. Everything about is sleek and modern. We enjoyed an amazing evening at the bar and restaurant (separate review). Our room was immaculate, and again a very modern and sleek style. Beds and pillows were very comfortable, not a single complaint about the room or the cleanliness. And the views facing downtown Blowing Rock from the patio with the mountains in the background was superb. We enjoyed morning coffees and afternoon happy hours on this comfy patio overlooking the heart of Main St in downtown Blowing Rock. A pleasant surprise was the continental style breakfast which is included with the stay. A kicked up version with better food from what you'd expect at a Hampton Inn or comparable hotel. Highly recommend for a great stay in the heart of Blowing Rock!

    An imperfect experience...The good news first: The Embers is new, attractive, perfectly situated…read morefor walking around Blowing Rock, and has a staff that is unfailingly friendly and helpful. Room rates clearly reflect the premium location, but are not as bad as you might expect. But there is also the less good news: the rooms (judging by our "standard king") are smallish (not European hotel small, but getting close...), and a bit inconvenient (our closet was awkward to get into). Ice can only be sourced from the front desk and the bar/dining area can be noisy. And as for noise, there were hotel mechanicals (we were told it was an exhaust fan from the kitchen 3 stories below) clearly and somewhat unpleasantly audible in our room. We were told that this was being worked on, but it seems to me that The Embers has been open long enough to have had this resolved by now. So net...a very good and convenient place stay, but don't expect it to be without some minor annoyances.

    Echota Resort - Gorgeous hydrangeas all around our condo.

    Echota Resort

    (9 reviews)

    $$

    Let me start by saying the views and property are amazing. The landscaping was beautiful and we…read moreloved how well kept the grounds were. But I'm so glad we didn't make our first visit here in the winter. We would have never gotten up to the condo with how steep the roads were. Our condo was clean and well equipped but we won't return because it wasn't convenient to anything we enjoy doing. Also, as a Verizon customer we had no internet. That was unnerving. I think if you plan on cooking, have a 4x4 vehicle, and don't want to do much other than cook and enjoy the views in your condo, this is a great choice. But we are active with our kids and it was a chore to get on and off the property.

    We chose this place due to the reviews and the lovely pics of the inside and of the view. Now I…read moreknow why the outside pictures didn't show much -- the roadway to the facility was treacherous. It is definitely not for anyone apprehensive of heights. The road to the complex is extremely narrow that makes me question if an emergency vehicle or fire truck could navigate it. In addition to it being narrow, it is a windy road on a cliff with no guard rails. I had a panic attack on the drive up; thankfully, I wasn't the driver. When we turned to road with the gated entrance, it was gravel, overgrown, and we couldn't even see past the gate. And this was at 5:30pm with full daylight. I was so panicked that my husband thought I was going to have a heart attack. We immediately turned around & made our way back down the horrid road, riding the brake the entire time & with a vehicle right on our bumper who apparently wasn't as upset as we were. Thank goodness no vehicle came in the opposite direction. I do feel there should have been some hint as to this "feature" of the facility. If I had known of this, there is no way I would have chosen this place for our well-deserved restful weekend. We ended up going back home & lost our money.

    The Inn at Crestwood - hotels - Updated July 2026

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