Jami at Hewlett Life and Health has been amazingly responsive, first with finding and setting up a…read morehealth insurance plan on the exchange in Alaska, then helping us with a billing mixup. We talked with her on the phone right away, and she has been accessible by email as well. There is nothing like having a nice person available to navigate the ins and outs of layered bureaucracy!

I don't leave reviews often, and if I do they are never of the good kind. However, my experience…read morewith Mike and the great family run business they've created is a much more positive story worthy of a 5* review. I was fortunate enough to have found Mike Hewlett at Hewlett Life and Health over four years ago and they are one of the most reputable and praise-worthy businesses I have dealt with when it comes to health insurance. Mike is a master of the Health Insurance marketplace as well as other individual suppliers, and he was able to save me literally hundreds of dollars a month on my health insurance. It's almost like I don't pay anything now... I can't believe the things that Mike has been able to do when it comes to my insurance premiums! His family based company is one of the most professionally run businesses in the trade that I have come across. Each partner is well informed and friendly. I wish I would've known about Hewlett Health and Life much sooner; they have been a source of not only great Insurnace but also some wonderful friendships. I was so impressed with their work and positivity I felt inclined to pay them back in some way for their help. So in turn, I made them this wonderful sign.

Best insurance company I've worked with! Very responsive, friendly customer service, and they…read morealways get me the best price! Nobody beats these guys, nobody!!

Horrible experience. Very poor customer service. My policies came up for renewal, and I wanted to…read morelook for lower-priced options. I didn't provide approval to renew the policies. Advance Insurance started ignoring my calls and texts and renewed my policies. After multiple attempts to get ahold of someone at the company, I finally succeeded and was able to cancel the policies, but I wasn't refunded the total policy amount. I should have been because I didn't approve the renewals (and I'd gotten policies through a different company, so I didn't need the unapproved policies).

This is the WORST State Farm agent and team I have ever worked with. I have been with State Farm…read morefor almost 30 years, and due to the passing of our regular agent, we were transferred to this office!! I am actively looking to find someone else who is responsive to our calls and cares about their clients. Just remember, we, the customers, keep you in business, not the other way around!

Give them a call, I did and was glad that I did, I always thought that State Farm was too…read moreexpensive, but was I wrong, they were able to insure my four cars a trailer and my house and give me more coverage, saving me $142 a month on my cars and $300 a year on my home, Stacy and Jill are very knowledgeable, Great people to work with and I spoke with Jodi once on the phone but her team handled me just fine everything right

Our agent of 20 years retired and we had a hard time finding an Insurance company that gave the…read moresame excellent customer care as this our old agent. So thankful to have found them.

Pricing is very competitive especially for commercial insurance…read more However, agents tend to be unresponsive and customer service over the phone is not the best. Multiple offices in UT. They do take policy changes by phone.

I had LA Bowen Insurance for 17 years and bought a new car and found a much better rate. I…read morecancelled my insurance with my agent two weeks after the policy started. All billing for the past 17 years went through my credit card. I owed then $122.00 for those 2 weeks and they submitted the debt to a collection agency! First of all, they should have charged my card that has been on file - or pick up the phone or email me. My agent did not have the courtesy to do any of these things so now I'm dealing with a collection agency.

To whom it may concern,…read more When I asked Mr. Murphy to lower my cost temporarily I had been in the hospital 3 times. My bank accidently put a pay stop on my payments to my HOA. This happend in Jan 2019 and again in March even after I took a letter in to ask them to lift the stop payment. I incurred late fees, hospital, prescriptions, and bounced checks, and loan fees because of this mistake. Before I knew it was the banks fault I called Mr. Murphy and his assistant asking them to reduce my policy costs temporarily until. Not only did Mr. Murphy fail to follow through he should have just transferred me to his assistant because she ended up helping me. I found out at Midnight after driving for 2 months without insurance that my policy had been dropped. I had an agent do this to me before. If there is a issue with my policy and I have an agent, do they get paid just for writing my policy or should they also contact me if there is in fact a problem. I emailed Mr. Murphy who has at this time not called back. Had this gone two more weeks I would not have been able to afford insurance because of Utah's 90 day law and I am paying more in policy cost and I am sure it will also affect my credit. Since this was not my fault and I went with an agent and talked to him about expected support and that is why I didn't just buy insurance online. I hope you will take action and contact me and the insurance company so I can work this out and get the debt collections which would not have happend had I known I would have paid right away! At this time I am not even sure if I still have homeowners insurance or if that was dropped without my knowledge to. An agent is the go between and companies will not even work with you unless you go through your agent. Where has mine been more than once? Upset customer; Amie C. Villiard

About 2 years ago, I switched my insurance (3 cars, Home Owners, Personal Property, and Umbrella)…read morepolicies from USAA where I'd been for about 40 years to Bryant and State Farm. USAA had raised my premiums several times and become much less responsive and customer focused than it had been. Bryant's proposal for similar integrated insurance coverage saved me just over $2,000/year, which by itself was GREAT!!!! Over the past couple of years, I've reached out to him and his team several times. They have been pleasant, knowledgeable, and very capable in addressing all of my concerns and resolving any issues. (Sadly, I am not the easiest person to serve) Last month my car was hit by a US Foods semi parked in the middle of the turn lanes in downtown Provo. Apparently the driver did not see my car beside him (in the driving lane), and he pulled into it when the light turned green in front of my car. Bryant and his team provided some valuable assistance in navigating this situation. I highly recommend Bryant to other customers with high expectations who are also concerned about costs.

We lucked out finding Ashlee at Bryant Johnson State Farm. She is amazing! She has been there every…read moresingle time we needed help. Our claims have always gone smooth. We never stress because she always helps us come out better . It's the best customer service we've ever had! One claim we had involved a vintage vehicle and it came out so well, she handled all the details and actually made it an amazing experience. She's a genius! Can't say enough great things about her and the branch .

Called to get a quote, and the gentleman I spoke with was very professional and got back to me…read morefairly quickly. I did not end up moving forward with the quote, only because my options were very limited due to my type of vehicle, but I'd highly recommend to give them a call

Vaughn Evans is the best Agent I have ever worked with! He saved me a ton of money on my home and…read moreauto insurance. He was willing to take the time and get me the best rate. I would highly recommend him to my friends and family. If want to save money on your insurance, make sure to call Vaughn!

I've been a customer for almost 10 years. The reason I stay is because Brent Thurman gives the best…read moreservice I've ever experienced in almost any industry. I don't have to shop around because he does it for me. Whenever I need anything, he's reachable or gets right back to me. He wades through all the legalese fine print and guides me to what I need to know. Highly recommend.

We had our business insurance and workers comp here. We had to switch companies to get different…read morecoverage specific to our business, but we would not have switched if we didn't need the specific coverage that they couldn't provide. I would recommend Brent to anyone. He was more than helpful and friendly even after we had to cancel our policy with them.