My husband and I have lived here for over five years. The maintenance man Dustin and Chris are…read morevery responsible no matter what needs fixing they get the job done in a timely matter also they have amazing technical experience. Because of them we love living at Kelly Reserve apartments.

I have not yet moved into Kelly Reserve Apartments; my lease begins next week. But the whole…read moreprocess of "leasing" has gone very smoothly. I have been working with Erika Simbeck since last year. She has been very helpful in addressing my questions, concerns, etc. She is very professional and friendly. I am looking forward to my move and having Erika and the rest of the staff behind my move.

If I could leave 0 stars I would. I don't even live here, but after my interaction i wouldn't…read morerecommend this place to ANYONE!! Around 9:30PM, I was delivering a package to a customer who lived here. As I was trying to enter the gate a black car stopped in front of me, Blocking me from entering. He then proceeded to get out and walk up to my car and ask me what I was doing there and proceeded to tell me that I didn't belong here. I told him I was delivering to a customer. He then asked me for the address but I told him I couldn't give him that information because I didn't know who he was and didn't want to give out the customers address if I didn't know who he was. He then proceeded to say he lived there and was apart of management. But I don't know that. Anybody can say they are management. I did not want to put the customer at risk. I told him that but he didn't believe me.. Shortly after he called the police. Police showed up and VERIFIED THAT I WAS DELIVERING TO A CUSTOMER IN THE COMPLEX!! But he doesn't stop there... I entered the complex and it was dark so I passed up the customers address, I started to back up and he proceeded to stare me down as I was looking for the customers address. He proceeded to tell me "THIS ISNT THE ADDRESS YOU GAVE THE POLICE." He continued to stare me down as I was delivering as well. I am a young 23 year old black woman just trying to make extra money and it was already dark. I felt violated, racially profiled, and creeped out!! ILL NEVER DELIVER THERE AGAIN!!

Pricing 4/5 * For a one bedroom one bath with 900+ square…read morefeet, I paid around $930 a month which is great compared to other apartments in the area. Location 4/5 * Being in the Prairie Village area is good. You aren't too far from other businesses or the downtown Kansas City area which I enjoyed. You are close to restaurants and stores as well. Apartment 3/5 * My unit was older, which means the HVAC system is outdated. This unfortunately became costly due to it not being able to cool or heat properly. * I had to make several calls to maintenance in regard to the HVAC system. My thermostat would stay on for a long time, but never turn off, which created high expenses. Staff 3/5 * At the beginning of my stay, I felt like they were good and attentive to my issues. However, as time passed, I felt like the staff began to decline in servicing as my emails were not being responded to in a timely manner which I did not appreciate. * Maintenance workers performed their jobs great and I appreciated their communication and hard work. Amenities 3/5 * As stated previously, my unit was older, so it did not have updated appliances. * There was no microwave inside the unit, or a washer and dryer. However, they did have a washer and drying machine on site around different locations in the apartment area which I thought was nice originally, but I noticed they were not very clean and the expenses began to add up very quickly. * The HVAC system did not keep up to expected regular temperature. The temperature outside would be around 65°F and my unit would not reach 75°F. * The stove worked great and heated properly. * The refrigerator seemed to have issues with cooling and food would go bad somewhat quick. * The storage room has great space and you can add several items in there which was nice. * My unit came with a patio that has good space. Other issues: * My upstairs neighbor would smoke cigarettes and it would carry down in to my apartment which gave me headaches. I informed the landlord and it took several emails to finally get the issue resolved. * Around two months before leaving the apartment, there were several dog droppings on the ground and that became very disappointing and frustrating. It became a daily occurrence and nothing was done about it. Overall 3/5. My experience here was decent. I am thankful I was able to stay at this apartment complex. I made it work with what was provided to me, however, there were those negative instances that unfortunately harmed my experience. If you are looking for a good rate on an apartment, I would recommend coming here. It's in a good area and you pay a good price as well for the unit. Thank you again to the landlord for allowing me the opportunity to stay here.

Extremely serious health and safety warning…read more My apartment at Town Center Apartments in Overland Park is contaminated with toxic mold, and management's handling of it was grossly negligent and potentially unlawful. Their so-called "remediation" was conducted without containment, without clearance testing, and in violation of basic environmental safety standards. Despite repeated written requests for documentation, management and staff refused transparency, stonewalled all communication, and concealed information that residents have a legal right to. I have photo, video, and written evidence of how they operate -- and even a written admission that this is their "standard" process for all properties. This property has compromised resident health, ignored environmental protocols, and shown a complete disregard for liability and tenant safety. Future tenants should consider this a major red flag -- and corporate ownership should be aware that the negligence here has been well-documented and formally preserved. This is not just poor management -- it's a pattern of willful neglect. STAY CLEAR OF THIS APARTMENT COMMUNITY

If you wanna pay for a five bedroom home electric bill as high is $500 for 2 bedroom 2 bad townhome…read morethen this is a place for you! not only will maintenance just come in buffer the heating system but management will tell you it's fine that it's working when in actuality it is not. Maintenance will not fix the problem with the heater even though I have contacted them multiple times about it. The last time they came they said everything is fine and it's working when in reality the heater keeps on running when it's on-auto the room temperature doesn't not match the setting and they want to keep telling me that everything is fine, when my electric bill is up to $500 for the third time. Don't waste your money. Management is horrible and so is maintenance.

Everything going good well at this point I'm totally satisfied with being a part of this program it…read moreseems like a beautiful fresh start for me.

Moved in a month ago and I love it! Great staff, great community, perfect location! Excited for the…read morepool to open in the spring:)

Today was moveout day for me and it was definitely a sad day. I had a great experience living in…read morethe Crown Chase apartments in Overland Park. Lived there for three years and never had a problem. Maintenance was always great and I really loved the layout of my three bedroom. I'm always recommending Crown Chase to people looking for a a step up but still affordable apartment experience. Hopefully I'll be back again someday

I was looking all over Overland Park KS for a new place to live since its closer to work. I was…read morelooking at at least 3 complexes a week before I made a decision until I met Sheri Cooney at Crowne Chase Apartments!!! It was love at first site with her amazing upbeat attitude and humblism towards her tenants. I love talking to her on a regular basis because she is always on top of her game with customer service and making sure people are comfortable living at Crowne Chase with no issues. She explains everything in laymen terms and tries to help as much as possible. I absolutely loved working with her with my transition to Crowne Chase and would recommend anyone to her looking for their next home in Overland Park! She is a BADASS!!!!!

This place has only gotten worse, they do not care one bit about their tenants. The apartments are…read moretaped together, the property is over 25yrs old and you can tell. Don't be fooled by the nice apartment they use as a showing it's all a SCAM! Good luck trying to reach someone in the office or corporate. These people are literally unreasonable to work with when it comes to repair work and accommodating their tenants. BEWARE!!! AVOID THIS PLACE LIKE THE PLAQUE! ** WATCH OUT FOR HIDDEN FEES & EXTREMELY POOR CUSTOMER SERVICE FROM STAFF & CORPORATE #AWFUL I'm a new resident who moved here from out of town. This complex was the worst decision I've made. I chose this place due to the location, closet space, and nice tub size. Also, the model was nice. I was given a dirty, broken-down apartment with a loud upstairs neighbor who paces loudly with stomping around at 11pm - 1am nightly, with no office support. The office staff never answers the phone EVER. Attached are pictures of what was discovered when the raggedy utility door came open. The filth explained why my allergies worsen day one. The maintenance Tim was cool. But the old rules are as dated as the complex. Such you're not allowed to use your own new washer & and dryer, but they're are slow moving to repair, their very old, dated and dont work properly one's. I was given a dirty, broken-down apartment. Things weren't discovered until I fully moved in.

This is the greatest apartment complex ever, with the greatest management ever. I moved in here two…read moreyears ago. My apartment was renovated in 2017. I absolutely loved my apartment. The amenities are amazing. The leasing staff is amazing. The management is amazing. It was awesome! But this is why they are the best. I have had a hell of a time over the past year. I'll be honest, I was in a bad place and I wasn't working. And to make a long story short, I was supposed to be out of here by yesterday. I finally found a good job and a place which is a four minute walk from where I'll be working, as I don't drive because I haven't disability. But I can't move until Monday. But the staff at Cambridge Square he's gonna let me stay until Monday, just so I won't be homeless, as I have no other place to go. Chloe is absolutely phenomenal. And although I haven't met Nick, I appreciate his humanity. For the first time in my life, I broke the law, by not being able to pay my rent. I'm a squatter! It's hard to say out loud. But they always treated me with dignity. And when you're down on your luck, like I was, that's the best gift you can get. If you want a great place to live, with nice apartments, great amenities and a great staff (and by the way, the maintenance team is awesome as well), you should check out Cambridge Square. It's also close to so much cool stuff. AWESOME PLACE TO LIVE.

Had a blast at the dog swim event tonight! Such a beautiful and clean pool. The community is so…read morefriendly and welcoming! Thank you ! #dogswim #puppyplaytime

The leasing office is very clean, well organized and spacious. There is a Starbucks coffee machine…read morein the community kitchen! The pool is very well maintained and has plenty of space for residents. The golf cart they use to drive prospective residents to their new home is extremely nice. Our apartment is perfect for our needs. We were able to do a walk through twice to confirm some measurements. Our leasing agent was knowledgeable and very friendly. So far no complaints at all!

The stuff in Hunters Pointed promised fake information just make you sign up the lease. Then…read morechanges the terms on the lease contract. It locked you inside the lease and give the customers heavy panelties you didnt agree on. Its pure money scam. Do not recommend this place.

Amazing staff. My family and I have been residents of Hunters Pointe for over 10 years and have…read moredecided to transfer into one of their very nice, and spacious townhomes. Our agent, Jerrold was spectacular and was kind enough to let us tour the unit twice. My family and I were unsure at first, but Jerrold answered all of our questions and made us very excited to move in! The amenities have always been above and beyond, and the location and schools nearby are spectacular. For the price, you are getting a very spacious townhome with an ideal location for a family. Overall, very happy and looking forward to the new townhome.

Former resident and was not impressed. We moved in 2019 and were unfortunately there for several…read moreyears. The ppl who work there are sort of fake nice to you and the sales ppl will outright lie to you to get you to sign a lease. The water pressure was inconsistent and sometimes non existent in our unit, when we asked about this, they came to "fix" the problem but the problem never 'really' got resolved. There was also an ongoing sewer smell that came and went. It is nice to have community gates and we liked walking around on the grounds, but if they are going to raise the rent by $100/month, please put the money towards improving the quality of the apartments, not into the club house which is mostly for employees and which residents can't even use after hours. These are typical average rental units disguised by the fancy club house and model units to make them seem like they are luxury apartments.

The property is kept up. Maintenance is quick. The pool is nice. Staff is friendly. Good location…read more Just be aware they increase rent by 7%-8% each year. If you're ok with that then you'll probably enjoy this place. I just think it's worth mentioning as it's way above inflation. Rent has increased $600+ over 5 years (and one of those years were low due to pool being out of service, else it would have been more). Also, depending on your layout, be aware that you may have that one room that doesn't get good AC/Heat airflow (hot in summer and cold in winter). They do hold community events which can be fun. However, you do pay for it with the 'community fee' that is charged, so there is that. I think cost is influenced by school zone. If you're not tied to that, there are other places in the city for the same price that are newer and have updated units. Ours is still old and outdated so the steep increases can be a little hard to swallow. Overall though I'd say it's still a decent place if those things are not deal breakers.