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    The Italian Kitchen

    2.6 (11 reviews)
    ModerateItalian

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    11 years ago

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    La Cucina - Garlic chilli prawns

    La Cucina

    1.7(3 reviews)
    1.4 km

    Nice ambience and a good vibe on a Friday night. Our meals were served on time and reasonably…read morepriced. The food was good however staff failed to point out the specials, and didn't offer cracked pepper with mains. Minor inconvenience but notable enough to write about.

    I'd give 0 stars if that were an option, because 1 star feels generous…read more We arrived just before 10:30am this morning and had ordered by approximately 10:40am. The cafe was busy for Father's Day, but it was certainly not full or so busy that what followed could reasonably be excused. The coffee was burnt and unpleasant. When we asked whether the milk used was lactose-free, the waitress simply replied, "I don't know," and walked away. We then had to ask again for someone to actually check. By around 11:20am, approximately 40 minutes after ordering, our food still had not arrived. We explained that we had a lunch booking at 12:30pm and asked how much longer it would be. We were told it would be at least another 10 minutes, so we decided to cancel the food and leave. Instead of simply accepting this, staff began arguing with us and claimed we had only ordered 18 minutes earlier, which was completely incorrect. They then started checking with the kitchen while I repeatedly explained that the issue was no longer whether the food was coming -- we had to leave for another booking. I said I was more than happy to pay for the coffees, but we needed to go. Eventually the bill was adjusted and we paid for the coffees. What really sealed the experience, however, was as we were walking away. Two staff members came over to clear our table, pointed towards us and started laughing. Poor coffee, extremely slow service, rude staff and then being openly mocked as we left. If you want to waste your money, drink terrible coffee and walk away hungry, this is the place to go.

    The Italian Kitchen - italian - Updated September 2026

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