I've experienced ongoing issues with the management and communication practices at this property…read morethat make living here more stressful than it needs to be. For example, residents have received automated notices about "outstanding balances" even when accounts are already paid in full. Instead of proactive correction or clear communication, tenants are left to sort out the confusion themselves. Some leasing agents are also trained to provide vague or non-committal responses, which makes it difficult to get direct answers on policies, fees, or concerns. Non-compliance fees have been charged without transparent explanation, and it often feels like residents are expected to just accept charges without clarity. There are also recurring accountability issues. Items like large water jugs or dollies get left in hallways, and instead of identifying the correct unit responsible, management has previously blamed the wrong residents. The same issue happens in the garage, where some people use spaces as storage, yet warnings do not always go to the correct tenants. This blanket approach to enforcement is frustrating and feels careless. Additionally, the leasing office environment is not welcoming. Privacy tints and curtains have been installed on the interior glass, creating an atmosphere that feels closed-off rather than community-oriented or approachable. The building itself is fine, and the location has benefits, but the management's lack of transparency, accountability, and consistent communication significantly affects the overall living experience. I hope improvements are made to create a more resident-focused environment.

Moved here two years ago and loved it at first. The additional amenity fee was worth it, but now…read morerents have skyrocketed and the amenities are broken half the time. As an example: the jacuzzi worked the first weekend of the summer before breaking for 4 weeks. And two weeks before Labor Day it broke down again. Garage door seems to break every other day. What's more, the "theater" is a joke. I don't know anyone who's ever used it. I tried once, but there's some sort of proprietary software so about the only thing you can do is insert a dvd. Forget hooking anything up to it. It's pretty useless. Giving 1 star for those staff members that are very friendly and helpful. I will say, they make it almost tolerable. It's really the management company that is the problem. We will not be renewing.

(This review was from June 15th, 2023 when I moved out.)…read more I really would give them five stars just for Marina, Christina and Carly and the gentlemen who works overnight at the front desk. The Windsor at Mariners was a nice break from my old apartment. Im still looking for an apartment where it's more private but I think any apartment it will be the same. on the Penthouse those are very nice and super quiet/ private. I'm not moving out for any reason other than changing up location. My one bedroom apartment comes with plenty of closet space, washer/ dryer, and a decent bathroom. I love having a patio. You would want the apartment that has the balcony on the right side. You would get the better view. That's how mine is but still no privacy. I can hear my neighbors above me, the elevator to my right + the neighbor, and my neighbor to left of me. I also worked odd hours and caught all moments of life happening through the days. Neighbor dog does bark a lot tho. And not that they are being loud at all. It's just that the wall is thin and you can hear clear. So still a quiet, family friendly apartment building that is luxurious. Never complained though and not complaining now. Just my experience in the apartment. They do allow dogs and only small ones so I knew. Of course dogs will bark. Sometimes more than others. And if your apartment is right next to the elevator of course you'll hear it. It is a smoother sound than most. I'm 28 and younger than most. Location is great for a ferry ride in, Newark Airport, and a short drive to Rockland Bakery. Hoboken is close but river road and the lights are frustrating making it an annoying 30 min ride. Being by the water, city, highways... is why the price is what it is. It's just gorgeous and so fresh. Being able to take a walk by the water to get ice cream is the sweetest thing. But it's also because they are superior in service. Absolutely crush it and make you feel so welcomed. All within 15 min away you have Homegoods, Trader Joe's, Seak, Sushi Cruise, GW Bridge, Target, TJ Max, 5 below, Dunkin Donuts, European Wax Center, the spa and pancakes. Garden state mall is like 20 something minutes away too! There is a dry cleaners in the building. When you have a package the front desk will have it out waiting for you if they catch you walking in. That's very nice. The people who live here are super kind and friendly. And range in all different ages. You can walk to go get bagels that's nice too. :D

I really would give them five stars just for Marina, Christina and Carly and the gentlemen who…read moreworks overnight at the front desk. The Windsor at Mariners was a nice break from my old apartment. Im still looking for an apartment where it's more private but I think any apartment it will be the same. on the Penthouse those are very nice and super quiet/ private. I'm not moving out for any reason other than changing up location. My one bedroom apartment comes with plenty of closet space, washer/ dryer, and a decent bathroom. I love having a patio. You would want the apartment that has the balcony on the right side. You would get the better view. That's how mine is but still no privacy. I can hear my neighbors above me, the elevator to my right + the neighbor, and my neighbor to left of me. I also worked odd hours and caught all moments of life happening through the days. Neighbor dog does bark a lot tho. And not that they are being loud at all. It's just that the wall is thin and you can hear clear. So still a quiet, family friendly apartment building that is luxurious. Never complained though and not complaining now. Just my experience in the apartment. They do allow dogs and only small ones so I knew. Of course dogs will bark. Sometimes more than others. And if your apartment is right next to the elevator of course you'll hear it. It is a smoother sound than most. I'm 28 and younger than most. Location is great for a ferry ride in, Newark Airport, and a short drive to Rockland Bakery. Hoboken is close but river road and the lights are frustrating making it an annoying 30 min ride. Being by the water, city, highways... is why the price is what it is. It's just gorgeous and so fresh. Being able to take a walk by the water to get ice cream is the sweetest thing. But it's also because they are superior in service. Absolutely crush it and make you feel so welcomed. All within 15 min away you have Homegoods, Trader Joe's, Seak, Sushi Cruise, GW Bridge, Target, TJ Max, 5 below, Dunkin Donuts, European Wax Center, the spa and pancakes. Garden state mall is like 20 something minutes away too! There is a dry cleaners in the building. When you have a package the front desk will have it out waiting for you if they catch you walking in. That's very nice. The people who live here are super kind and friendly. And range in all different ages. You can walk to go get bagels that's nice too. :D

People are smoking n doing drugs in the common areas…read more Dog feces are all over the grounds and urine in elevator. Maintenance team is slow or unresponsive altogether. Outsiders are partying in the pool too frequently... this place is a trashy sht show pretty much ...

I've lived here for about 3 years now and that includes a change in ownership. Berkshire took over…read morethe building about a year ago and has been making a ton of updates to the units and community. The Maintenance team is amazing! They handle any issues quickly and always explain whats going on and what was done to fix it.

My cousin has lived here for a very long time and her place is always well kept, as well as her…read moresurroundings. The grass and snow is always under control, neighbors are friendly and the assigned parking helps tremendously.

My wife and I are so glad we picked Carmen. She was one incredible realtor and was there every step…read moreof the way. We had to deal with horrible buyers and she completely was not flustered. She was always attentive to our needs and for our open house she stayed there multiple days for hours at a time and never lost energy. She loves what she's does and she's absolutely incredible at it. I would recommend Carmen to anyone and we are so happy we picked her. Words can't describe how impressed we were.

My realtor reached out to this agent to so I could see a home. Carmen didn't bother to respond or…read morecall my person back. I watched my realtor call, text, and email her and nothing. The next day she finally responds says there are no more showings. She probably just want to sell houses to her own clients. God don't like greedy.

Over priced and lacking parking spaces…read more Over priced apartments. In 2019 a one bedroom was $1550 now a one bedroom is $1900 to $2100 a month for new tenants. They falsely upon moving in say you can have up to two cars in their "spacious" parking lots, after 4pm the two lots are filled up and you have to park in the streets. Street parking isn't allowed from 2am to 6am every night. You're "allowed" to park overnight at the middle school across the street at your own risk. Very misleading and unprofessional. I only had one car and struggled having a spot. I don't know why they don't assign one parking space per apartment unit; it would make living here much better. Also one of their parking lots, the biggest one, is a shared parking lot with a Car Wash next door. The Car Wash's vacuum machines are in the apartment's parking area and is an annoyance. Older tenants who lived at the complex for over 10+ years also brag about their cheaper rent while you struggle to pay twice or thrice the amount for the same apartments. The complex also has hard water and they are constantly adding water softeners to their waters. Plus the entire town's water supply is exposed to PFAS, a "forever chemical". The laundry room floods easily and several machines are broken and hasn't been replaced despite always being malfunctioning. There is no insulation in the attic and during the summers it's really hard to keep your unit cold if you live on the second floor. During the winters months (October to May 15th) the heating system is unbearably hot whenever it's warmer than 40° outside. Even if you turn the heat down all the way, you'll be opening windows daily to cool down your unit. The only plus side about the complex is the superintendent and his crew who promptly fix any repair issue you make encounter, they're really world class at their jobs. Management is terrible and do not care much about you nor their "rules". They have limited parking garages for $100 a month, which are all claimed by previous tenants with a "waiting list" that never becomes available. The parking garages are for cars only, yet several of them are being used for storing tenants' personal property. One garage been turned into a gym for one tenant. With limited parking spaces available for others; management should really enforce the rules and eviction tenants from renting a garage that isn't being used for their car. Some of these tenants even have the nerves to use up a parking lot space while hoarding a garage from others. There are better places to move into than this place.

Close-knit community where your neighbors turn into friends, turn into family. The property is well…read moremaintained and the Super takes much pride in it and his work. I have to say, it's the nicest community in the area. From the beautiful brick, the shutters, the ornate iron railings, the landscaping, the walkways throughout....I wouldn't move anywhere else.