I don't frequent this location that much, but the times I had been here were always superb. Dr Alan and Dr. Destiny are nice and amazing. They listen to the patients and provide the needed adjustments and additional recommendations. The Joint Chiropractor La Mesa location is huge IMHO and like that the times I had been here, it was not busy or maybe I had just been really lucky not hitting the rush hours like at other places hahaha. This is definitely a plus for me. read more

The Joint Chiropractic - The Joint La Mesa location :D - Chiropractors Near Me - La Mesa, California

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Just had a visit with Dr bush and he helped me get an issue with my left leg figured out. Pelvis has been tilted forward for about two weeks causing me pain in the left leg/pelvis joint and I am straightened out! Thanks god thank you so much Office always clean and staff is friendly. I've been coming here for a couple years now read more

Office experience. Wouldn't take me despite arriving during business hours that are posted.

Terrible service here. Walked in seemed claim. Front desk person confirmed I was checked in. And the Dr.Derek only had one person ahead of me that they were already working on. He finished up with the patient and I guess he didn't see his screen that he had another person because he walked to the office close the door and just sat there. I thought maybe he's catching up on paperwork so I gave him some time 10 minutes later nothing. I asked the front desk person is the doctor on a break. He said yeah I guess so. Instead of checking up on a doctor to see if he knows he has a patient waiting. Waited a few more minutes nothing. Was over waiting decided to go to a different location. I came to this one because I was near it and assumed I'd get the same service as I do it all the other locations. I was wrong and now I see why they have a three-star rating. read more

I have consistently received excellent service and effective care at other locations, which is why I looked forward to stopping in for my weekly adjustment while in the neighborhood--especially given that I was experiencing discomfort from a rib that had popped out. When I described the pain and shared what adjustment techniques had been successful for me in the past, the doctor made it clear he was not interested in my input, insisting instead on using his own methods. His demeanor was unfriendly; he raised his voice, which made me feel uncomfortable and ultimately caused me to shut down during the visit. Unfortunately, I left without any relief and with the resolve not to return to this location. This experience does not reflect the outstanding care I have received from other doctors at your other offices. read more

I've been going to this location since it opened. My job is very physical and I'm not as young as I used to be. Every doctor at this location can fix me up. I always feel taller when I leave! read more

It took a lot of pain and a long time for me to finally give this a shot. I am so glad I did. I felt so much better after just one visit. I've been back a few times now and my back, although I'll still get some pain here and there, and throw something else out of whack, has felt better than it has in years! The staff is super friendly and welcoming. The wait is never too long and always goes by quick! Matter of fact, I'm due this week to go back! Thank you to The Joint! I am a believer now! read more

Destiny Bacon is the best! Her adjustments have been life changing. I'm able to do the things I need to do. She has become my Tuesday afternoon date... I'm a big guy and she has no problem giving my back and neck the adjustments they need. read more

This has been the worse location I have been to yet so far. Canceled appts without a heads up, call or text. They don't take walk ins unless a specific person is there, and the customer service was just as bad as the location. Do not recommend. read more

Helped with my leg pain, Chiropractor very personable and gets the job done! Thank you read more

I visited the joint yesterday 11/14 and I had a very pleasant experience. The front desk lady was very welcoming and kind. I saw Dr. Smith and he was very welcoming and kind as well. As soon as I told him what my issue was he knew exactly what I needed and also gave me some info that is so important for my future regarding my body and why I've dealt with many different issues that I really couldn't figure out til now. Thank you Dr. Smith for your help and I definitely recommend The Joint Chiropractic office. read more

I've seen a few Doctors at different locations and tonight I had the most pleasant experience with Dr. Argerich. He taught me more about my condition and I felt better after stretches/adjustments he provided. He made me feel like he cares about his patients and I didn't feel rushed. The receptionist, Joana, is always friendly and helpful as well. read more

I have been to many locations in San Diego and Riverside Counties as well as Colorado. This location is convenient for me now that I've moved to the neighborhood. Staff is friendly. The doctor I see there is really good. I plan on coming in weekly. I usually see two doctors at most locations but this one only seems to have one at the moment. It's worth a little extra wait but hopefully they can get a second doctor in soon to make it a little quicker. read more

This location has been, and will always suck. I recently moved into the area and went in maybe 3 times. I drive 20 minutes to go to more trusted location with better doctors. I happened to be next door today and said one last try.... First off, there was a wait. Dr. Derek smith was the only man on duty. He didn't care to ask how I felt or how to help. I tried telling him all he did was read my notes and crack me couple times on each side of table. Never did anything helpful. I was in there since my back was sore, and neck been in more pain than ever! He went at my neck and I stopped him saying please don't do that, my neck is in serious pain and he said don't worry, proceeds to just smack each side of my neck without any tools, or massaging. I am in worse pain now and he was no help. Even told him after "why did you do that" I got no help. Even told him that to his face: and could have done the same thing he did to my neck from my couch or car. Pathetic. Guys like him are why I will eventually cancel my membership. I will never step foot in that location, I don't care if I lived walking distance. Place should be shut down and he should be removed from their list of doctors. He cares more about getting rid of patients in the lobby than actually helping the ones on the table. Shame on you Derek smith! read more

I came here as a student seeking help for some back pain, and instead, I got scammed and robbed. They took advantage of the fact that I'm a student with limited knowledge of chiropractic services and overcharged me for services I didn't need or agree to. Not only did they fail to provide any real treatment, but they also refused to refund me after I realized what had happened. I'm now having to pursue legal action because of the scam. Supervisors have completely ghosted me and not responded at all as well. read more

I suffered with hip pain for seven months with no relief. I had an X-ray and did physical therapy through my primary care as well as doing a lot of self care at home. Nothing worked until I started coming to the chiropractor. The pain subsided after a few weeks of treatment. It has been almost two years now and as long as I keep up weekly visits I stay pain free! I like the business model, it is affordable and I almost always get seen within ten minutes of walking in. I am very happy that Dr Smith is at the La Mesa location now! He is the best and this location is close by. To be honest we drove to farther locations many times because a few of the chiropractors just aren't that great. That is the only thing keeping this from a 5 star review. I will say that it is only a few and that most of them are great! We learned to call or peek in back to see who was there before we checked in. read more

I recently had a frustrating experience at The Joint Chiropractic in La Mesa. On 9/11/2024, I called to cancel my Wellness Plan and was told I had to come in person to do so. I went to the location on 9/15/2024 at 10:30 AM, only to be met with terrible customer service. When I informed the gentleman at the front desk that I wanted to cancel my plan, he told me he didn't know how to do it. I asked if anyone else could help, and he sarcastically asked if I saw a secretary. I then asked him how he could work there and not know how to cancel a plan, to which he responded that he wasn't a secretary. After I escorted my family outside, I returned to ask for his name, but he refused to give it and walked away. Despite my attempts to cancel over the phone and in person, they seem unwilling or unable to process my cancellation, and I'm still being charged $89 per month. I've already contacted the Better Business Bureau about this issue. I would warn anyone considering this place to think twice--their customer service is terrible, and they make it incredibly difficult to cancel memberships. Beware! read more

I have had 3 major surgeries in the last 3 years, all were on my intake form and the Dr didn't ask about any of it on my first visit. Very alarming and not a thorough evaluation. I asked about follow up exercises and the Chiropractor said he would email me, that email never came but I was called for a follow up appointment. Some relieve but not enough, I saw another Chiropractor a week later at a different practice who asked about all my medical history and did more than one adjustment. Price is reasonable and booking is convienient but not worth the money. read more

Affordable prices, and no appointments needed. You just walk in and get cracked! They have a lot of different plans. I haven't had a bad experience with customer service, and it has been exceptional. When I walk-in, I wait no more than 10 minutes, and am always satisfied with the results. read more

The receptionist is really nice and super helpful. The doctor that was there Friday afternoon. Really bad personality. I took my mom so she can just get an adjustment. Nothing that had to do with a fall or an accident, just an adjustment. He came out asking if she was in Medicare I said yes, he then asked if she was injured, I said no. The doctor went on and on and ON, on how he could lose his license if he touched her because of her injuries. I explained to him she doesn't have no type of injuries. Again, he was getting loud and still saying that my mom was injured. We left. Horrible person. I am glad we left. If you really want a good doctor and great personality and helpful go to the Mission Valley location. I love that location. read more

I really enjoy the doctors here. They take time to get to know my needs. I love how quick I can get in and out without little trouble. It's good for maintenance as I sit at home all day for work. Good to get adjusted every month. The staff is always nice. read more

This location is inconsistent with the Drs. that are practicing there. On a routine visit my experience was painful. The Dr. performed a stretch on my neck. The procedure caused me a lot of pain. At the time I explained my pain that he caused and was asking him to redo the procedure to alleviate my pain. That was refused and his advice was to "put some hot and cold compression on your neck". For three days the pain did not go away and was getting worse. The only recourse was to go to another Chiropractor and see what could be done. The other doctor commented that my vertebra in my neck was offset and was pinching the nerves. He then readjusted and gave me one month of rest from physical labor. I work, now what do I do? Bare the stupidity of this Doctor and try to negate the pain. I did call the La Mesa location, and the receptionist was polite but nothing forthcoming on resolving the issue. No apology, nothing to help my pain, and apparently shielding the Dr. because we are thinking now thinking LAWSUIT! read more

I've been a member of the joint chiropractic since 2013. I began at the Escondido clinic. I have traveled across the country using the joint chiropractic and many states so I am very familiar with the practice and good quality doctors that the joint typically employees. One of my associates owns quite a few of these locations in Florida That being said I came in here on September 15 at around 2 PM and was greeted by a very kind older gentleman who was very friendly. I told him that my neck was out and I told him how I am adjusted best he reviewed the notes, and proceeded to attempt to adjust me with the table movement, manually and with the little hand device that they used to force adjustments. I found no relief. I was extremely disappointed. He had no technical skills in my opinion whatsoever he relied too much on the table, he tried to manually adjust my neck, one time and only in one way and used the table for the most part. I was in a lot of pain. I found it difficult to drive there and when I left, I found no relief and I'm still in pain. I am now going to my regular location as I was traveling and I live in Florida currently I do not think this doctor should be a doctor here at the joint. I do not feel like I got my money worth or my times worth I kept asking, I kept telling him I was not feeling or finding any relief until finally after 30 minutes I just gave up and continued on my way. He should not be a chiropractor. I have not met somebody so inept and all of the years I have been going to the joint. read more

I left work early from Del Mar to make it in before they close at 5pm. I Showed up at 4:25 and the front desk Girl told me they had to turn me away because they had a new patient and they didn't have time to get to me. I been to Almost all the joints in San Diego and been a patient for 4 years already. Even recommended a bunch of my employees to go to the joint and I never once heard anything like this before. I made it before to other locations 5 min before close and they took me in. This is ridiculous that they would turn me away 35 min before closing. As I sat outside to look if another location was open. I seen another guy walk in and they took him. read more

The Joint Chiropractic - The Joint Chiropractor La Mesa - Chiropractors Near Me - La Mesa, California

This branch is unpredictable. I usually call ahead to make sure if they aren't busy. Most of the time my calls aren't picked up. If that's that case, I'll go to the location to find out (on multiple accounts) that they're closed when it says online they're open seven days a week from a certain time to a certain time. Not only is it a waste of time but money too. This isn't the only location that has horrible customer service or advertisement. Be cautious. read more

I can't afford to do another year membership with this company, so I called (twice) to cancel the membership before it renewed. They then charged me for a regular monthly membership when I specifically said I wanted to CANCEL. They told me there are no refunds because the transaction already went through. If I wouldn't have spoken to the front desk people twice I wouldn't be upset. So bummed because I really enjoyed this place. read more

The Joint Chiropractic - Chiropractors Near Me - La Mesa, California

It's a cool idea and usually quick depending on the time of day. The reoccurring monthly $89 pricing is great for 4 adjustments redeemable anytime and you can add additional visits for only $10. I am swaying between giving a 3 or 4 star review because some of the doctors are better/stronger then others. I would even consider possibly giving a 5 star rating if they would do a Y-Strap adjustment but they do not offer this. I had it done once and it is truly is amazing and life changing. read more

I am so happy that the La Mesa location finally opened! The staff here is wonderful, especially Domivan. He was welcoming and friendly. I got adjusted by Dr. Keffer He listened to my concerns about what was bothering me and helped give me the relief I needed. It feels like I am more mobile and a lot less tension. I can't wait to comeback a read more

Im glad I gave this location another chance , I had a few bad experiences with one of the chiropractors that works on Sundays . This time I went on Friday and the chiropractor was really good so I will continue to see him. read more

Nice people, affordable service and have many payment plans if you need to come back a lot! Recommended

It's a decent idea, but you never know what you're going to get for doctors one out of three are good Definitely don't buy any of their plans I have had a good doctor there, but most of the time get you in and out as quick as they can so they can get the next dollar in read more

Great experience. Receptionist quickly checked me in. The chiropractor was very helpful, listened to my concerns, and offered additional resources to help with my stiffness. read more

I love the affordability and ability to drop in for care. This site in the LA Mesa Village is centrally located an I recommend Dr Derick Smith. read more

Went to The Joint for my first adjustment in over a year and my back feels as good as new! The appointment went by in less than 10 min, staff was friendly and informative, and their services are fairly priced. 10/10 would recommend! read more

Great experience at this location! The man at the front desk was super friendly and helpful and the doctor was really great! I feel 100% better! read more

Dr. Gabe is awesome! No appointment is needed, I'm in and out within 10 minutes regardless of what day or time I go in!! And they are open 7 days a week!! read more

I do NOT recommend this Chiropractor chain. I had a very bad experience with them. I went to this center with extreme leg and hip pain, and while I was in a lot of pain and before they even fully diagnosed my case they told me I would need several sessions and it would be cheaper to sign a monthly agreement. They said if I wish I could cancel this agreement within two months. I was in so much pain and they presented me with approx 15 pages to fill out. I said guys I am in pain and don't have my reading glasses with me, so go ahead and fill out these forms on my behalf and I will sign it but hurry up please snd help relieve my pain. After that I went in and the chiropractor did few things that did not make any difference. But they said I would need several sessions. Next day I came for another season and a young guy ( not sure if he was a technician or Chiropractor) he spent literally 5 minutes cracking my neck and hip and let me go. I felt what these guys did was a waste of time. After that I went to a professional pain doctor who did a thorough assessment and diagnosed my case as Siatica then he gave me a cortisone injection in my back that took care of my condition. I never went back to this Chiropractor or any of their other branches. They charged my visa card for two months. I objected to these charges and told them to cancel any agreement I signed under the influence of pain and just charge me for two visits. But this company clearly takes advantage of people who are in pain and cheat them into signing stupid long term agreements intended to benefit them financially at the expense of patients. I told them in writing that I left the California soon after the first two mediocre sessions I had at their center and therefore it was NOT fair and immoral for them to charge me for two months even though I never used their services except the first two sessions that made zero improvement to my pain... but they insisted on charging me for two months unfairly and unethically. read more

I haven't been to a chiropractor in a few years because of covid. I was happy to see that The Joint opened up right next to my nail shop in La Mesa. I needed an adjustment so bad and the monthly payment is so reasonable! I'm hooked now and look forward to getting my body back realigned and feeling good! read more

I have been coming to the Joint Chiropractor for many years. The doctors and staff at the La Mesa office are very professional and they understand how to fix whatever is wrong with your body. read more

They were able to see me on a Saturday as a walk-in. I like the joint because you get different Chiros who may adjust you differently, and you need to go a bunch of times to get the benefit, so monthly plans work well. The price isn't bad. read more