DISCLOSURE: I had no intentions of ever leaving this facility until this interaction with the owner via emails today.
A situation occurred at this facility which is mentioned in one of my attached photos of emails to the owner, Amber. I am completely turned off by her choice of words. I do not believe she speaks on the behalf of her staff, but unfortunately at the foothold of your facility and as the main decision-maker, you made your staff look really bad... just saying.
I'm not sure why Amber felt personally victimized by my email, I only tried to explain how my children were feeling about this situation and just looking for a simple response or solution so that they could stay comfortably at this facility ( that we REALLY loved-- teachers, curriculum and friends we have made) and still get to play with their friends... I did NOT expect to be confronted about how "many of (the) teachers will not work with (my) children at this point as they feel uncomfortable with the false accusations being told to (me)".
First of all, I am APPALLED. Did she basically just tell me that no one likes my kids? Second of all, did she just COMPLETELY dismiss my children and their VERY valid feelings? Thirdly, I am offended that someone I have only ever met a HANDFUL of times is talking to me so condescendingly?
It really makes me wonder who she would believe in a MUCH more serious situation.
I will say it again, I had no intentions of leaving this facility until today. If she would have simply told me that she would prefer to not switch teachers I would have told my kids "tough luck, you can have play dates with your friends..." because I never promised my kids that Amber would oblige...but now we're saying goodbye to staff and friends we have been with for over a year. Truly unfortunate.
3 Stars for curriculum and staff. read more