I've been here a few times and like it. They have a great staff which is very friendly and they are…read morealways willing to help with any questions you might have. They have different sales all the time on different types of liquors so if you like to experiment you will have that option. They have a rewards program that works well if you spend over $25 each time you come. I like coming here because they have a good selection and they always have competitive prices.

This place is strange. You walk up to a window (similar to a bank), tell them what you want, slide…read morethem your card and a doggy door will open below to retrieve your item. For an indecisive person like me who wants to walk around the store to check out the options, not happening. (For security purposes they claim)

Have been to this location numerous times and usually have a good experience. They keep the store…read morerelatively clean and organized and it's usually stocked up. The check out lines can sometimes be a little long during busy times but staff always tries their best to speed things along. Staff is also helpful in offering suggestions and helping find what you need.

This was the first time I have tried an event at any Total Wine location. I booked the chocolate…read moreand wine tasting event for date night. I've been to this location several times I never knew about the classes or the back room that is held for events. We were checked in and to our surprise they had Publix platters available to eat before the tasting! Unfortunately that might be the only positive aspect of the night. Ed was the presenter and we were highly thrown off when he started the class saying when he talks for people to be quiet and his voice doesn't go any louder than how he spoke. My immediate reaction felt like I was in a classroom setting and was unable to speak to my spouse who was next to me. To kicked off the class Ed started off with a champagne toast but instead of pouring our glasses he spent 20 minutes bragging how he could open a champagne bottle without a sound. I was itching out of my seat, I didn't pay to sit in a class, quiet, to watch this technique, instead I was quite annoyed and anxious to get alcohol in me. Finally once the pours came around it was literally 2 small sips for us to try. When it came to the chocolate and wine pairing I was eager to taste each but the pours were extremely small and lessons consistent of how to say "Ghirardelli" properly. I was happy to see there were 8 wine tastings but they were all from their winery direct line which is often on sale. As to the assortment of wines, to each is own as far as taste palette but 7 out of the 8 wines were under the $15 price tag, 2 of which were ports (very similar in taste). Needless to say my spouse and I left the event and unsatisfied. The next day I answered their survey email explaining my experience and dissatisfaction. I received a call from one of the assistance store managers, Kristen, who was very sweet and apologetic who sympathized with me of my experience. Based on her phone call and reassurance I would possibly consider to book an event again however, that likelihood would be likely since the first one left such a sour taste in our mouths (even though it was full of chocolate).

A little disappointed they don't carry the extra smooth Seagram's vodka I usually get at other…read morestores but they still have a good selection and good sales. They have a good cooler section as well including different mixer options. The 2 people behind the counter I've had have both friendly and answered any questions I had. Nice little spot right across the street from me so it's convenient too.

Outstanding service & Selection Highly recommend to check it…read moreout. Been coming here for ages

I had a great customer service experience today! Through a previous misunderstanding, I gave them a…read morebad review and they went out of their way on my next visit to apologize and correct it. Outststanding service! My local go-to!

Best place ever! Great workers and great selection . Prices are good too!! Especially the workers…read more That go the extra mile. Whoever owns this place should give them a raise!! Ty

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Just went in to see if they have the wine I like and the guy from the register looked at me like if…read moreI was going to rob him or something, I walked pass him to leave he asked me with the same nasty face if he could help me, I said no thanks and he was very rude the costumer service in the store is the most crappy experience ever !

Absolutely The Finest Products And Customer Service. Top Shelf Store…read moreDuardo Is Looking out For His Customers. 15 Minute Delivery.***** Key West Dave Pilar Rum Coming*****

I typically shop at total wines for my liquors (mainly for convenience and sometimes for pricing),…read morebut during the holidays they seemed to always be "out of stock" of my favorites. I stumbled across this place thanks to google and I couldn't be more impressed. The gentleman who helped me in the front is very knowledgeable and made my transactions quick and smooth. The last time I made a stop here was in search of some mini patron bottles (sold out at most places) and also Tito's, for an engagement party, and not only did they have a huge variety selection, but I was also able to snag them at a discounted price. I will be returning customer!

Found this place looking for some interesting whiskeys near to where I used to live. It's a rather…read more"small" space but JAM PACKED with an great array of spirits! The whiskeys they have are top notch in my opinion! I'm no expert, but I had read reviews about some Japanese whiskeys and they did have them there, at decent prices too. You can find lower end spirits all the way to high end label brands! And again, at decent prices!! Staff is knowledgeable and friendly. This turned out to be my go-to during the holiday season events to grab something or another! Highly recommend.