Incompetent pieces of shit who don't care about anything but dragging out court cases. Currently…read morefiling complaints against them for the over 3 year delay on a simple letter of dismissal. If anyone from this law office is involved in your case do everything you can to get someone who will actually do their job to replace them. And don't hire them if your paying, they are a no value firm that should be shut down and black listed. I just wish I could give them the 0 stars they deserve.

For a speeding ticket on the Interstate, I reached out to 5 lawyers in upstate NY, and majority…read morewanted payment before knowing if they could even help my case. Not Karen. This excellent lawyer went above and beyond to provide info, contact court, assess if she can help, discuss fees/fines and overall really put case and client above own interest. I've never used services of a lawyer before, but now had a need. And I highly recommend the law office of Karen Crandall for her professionalism and sincere efforts.

Hard to get a call back. When I used Englert years ago--there was no paralegal at a lower expense…read moreto do or find out anything. He charged me so much money that I did not have, and he was recommended so I thought it must be worth it--and my overall experience rating is that I got screwed in my divorce and custody rulings. I did get a lot I wanted but at the time that was normal mother awards. Please get serious recommendations before hiring this lawyer. No one will get any type of recommendations from me.

The BEST law firm in upstate NY, they worked hard on my case and were always on the ball.read more

I cannot say enough about the compassion and dedication of Pam Nichols, a partner at O&A. She…read morerepresented us in a lawsuit where my BIL died from complications caused by an auto accident. This took SIX years yet she never gave up and most importantly, she didn't allow us to give up. The settlement for his children as a wrongful death suit was sizable, it changed the course of their lives. We can never express our gratitude to Pam and her team, our closure ended on a positive note. Dawn Meifert-Aceto

I would like to express my profound gratitude to Mr. Stephen Coffey, the lead attorney on my injury…read morecase. On July 4, 2022, while returning home, I was struck by a car in a hit-and-run accident that left me with a spinal injury. As I began searching for legal help, friends recommended the O'Connell and Aronowitz firm to me. They said this law firm was the finest in upstate New York. After working with Mr. Coffey and his team, I wholeheartedly agree. I am well aware that Mr. Coffey is a highly accomplished attorney, and I have no doubt that my case was not among the big or high-profile cases he was handling. Yet Mr. Coffey gave my case -- and me personally -- his full attention. From the very beginning and throughout the entire process, I felt respected, safe, optimistic, and confident that the situation was under control. The outcome of the case exceeded all my expectations. I was deeply moved by the level of effort and care Mr. Coffey and his team invested on my behalf. For me, an immigrant to the United States from Russia, this experience encapsulated the very spirit of the American justice system. In my view, Mr. Coffey is an exceptional professional who combines extraordinary legal expertise with the highest ethical standards and genuine kindness. I am confident that anyone seeking legal counsel would be fortunate to have his assistance.

Gave bad advice in a real estate matter. Had to drop him and use a different attorney who have…read moregood advice and helped me, not the person I was having to take action against.

I have known Gary O'Connor for over 30 years, working with him in government and the Real Estate…read morebusiness. Gary is knowledgeable, professional and congenial. It's always a pleasure to do business with him and I can recommend him highly. Nick Barber, President, Nicholas C Barber Real Estate & Nick Barber & Assoicates, LLC Schenectady, New York

Casey is an amazing lawyer. Casey is personable and professional as well as extremely knowledgeable.read more

They do their job, and they will be quick to tell you that they did it. But in terms of compassion…read moreand understanding to an individuals situation? No, I can't say they do that. I hired this firm after a domestic dispute in 2021 and I hired them because I was told that they were top rated for both the LGBTQ community and in DV. They post this on their website, and they also campaign for local organizations like the Pride Center and YWCA, so I'm going to assume here that they do this, because.... Well how could they treat someone a certain way, when they give back so much?!?!? I imagine, that they are compassionate, as long as you have an exuberant amount of money to pay them, and can keep the flow of money coming, because its all they care about. I was hesitant to retain and I should have followed my gut. While Kayla did her "job" she sent some emails and filled out a separation document (like the ones you normally see in a divorce), it was the lack of compassion and care. She made me feel like crap on more than one occasion. I don't feel like she listened to my concerns, in fact she argued with me and would tell me how I was wrong (kind of like my marriage). When I would explain how her words and actions were making me FEEL, I was told to get a therapist. When my husband doesn't exercise visitation or pay towards his children, I'm still then told by them that I need to pay them over $5,000.00 and should just take out a personal loan. When an individual is going through a divorce, its hard enough. When theres kids, its another layer, when there is abuse, its ANOTHER added layer and divorce attorneys know this, in fact, they are the experts in it. I really feel as though this firm charges an insane amount of money to do as little work as possible and by that I mean, they will do the basics, and then tell you to be grateful. Find another firm. Also I'm going to note here that I fully anticipate this review either being deleted by them or them replying saying how I'm just a dissatisfied client who is upset I didn't get my way. You're the reviewer, so you decide.

I retained Mr. Sacco a few years ago and was disappointed. The advice was standard, he filed a…read morecouple of letters "on my behalf" and that was about it. Over charged me, underperformed, and was difficult to reach/never returned calls or emails. Basically, I was just another sale/transaction that made up his personal income. If you're looking for an attorney that cares about you, keep looking.

Always handles his business no regrets hiring him. He does a thorough job & plays no games!!read more

I retained Matthew Swedick in October 2025 for representation in an active criminal matter, with…read morethe understanding that he would obtain transcripts and file appropriate motions, including a motion to dismiss. Despite payment of $2,500: * No written retainer agreement was ever provided * Transcripts were repeatedly delayed and not timely obtained * No motion to dismiss was filed, despite written assurances * Communication was inconsistent and at times contradictory I was specifically instructed not to contact the court directly, and all requests were to go through counsel. However, those requests were not acted upon, which prevented me from accessing the record needed to defend myself. At one point, I was informed via text that an "official" offer had been made by the District Attorney's Office, which was inconsistent with prior statements that no offer existed. This raised serious concerns about communication and authorization. This representation occurred during an active criminal case involving significant rights, and the lack of clarity, delay, and failure to act materially impacted my ability to proceed. I have since filed a formal complaint with the Attorney Grievance Committee.

With a last minute call-court just two days away I called Matt- he reassured me of what is…read moreexpected, how he can help, and what should be done next- he explained it so simply. He made it easy to trust him and hand him the case hands down after speaking to him. His calm, dedicated communication relieves your stress in tough cases. You can tell he does his work tediously and efficiently. Matt has strong commitment and expertise- he communicates, and works with you financially. I have never met a lawyer that is as easy to call up than like Matt. He is very smart and dedicated to approaching cases realistically to hope for a good result, and most of all defends those who are innocent until proven guilty who are good people that just make mistakes in life. Strongly suggest him! - Nicole

Dennis is a excellent lawyer and professional and his secretary Marianne is smart and knowledgeable…read morethey make a great pair at work. If you need a lawyer contact him I will always go back to them both.