My elderly parents had a walk-in tub installed a year ago. Recently we discovered that there had…read morebeen an ongoing leak which saturated the floor under the tub, under the bathroom floor, and wood subfloor and joists under the house. The plumber cut off the water supply to the tub and the leak stopped. The RestoPros technician who demolished the bathroom floor said he also believed the leak came from the tub. I contacted Leslie Hoffman, explained the situation to her and forwarded her photos of the water damage. She had Jeff Aiken, the Operations Manager, call me (that was on Thursday). I explained the situation to him and he had also seen the photos. His first comment to me was that we couldn't prove it was their fault. His second comment was that he didn't even know what he was looking at on the photos. His third comment was that he could probably come inspect it the following Tuesday, or maybe Monday, but that it "would probably be dry by then." He also said any work we did before he could examine it would "nullify the warranty." At that time I had moved the parents (97 and 85) out of the house and into an extended stay because of the demolition and fans/dehumidifiers that were running. I left voice mails and sent texts to him on Sunday evening, Monday morning and Monday afternoon. I explained that I did not live at the house and would need to drive over to meet him. I got absolutely no response. On Tuesday afternoon, having not heard from him, I went to the house to check the mail, check on the house, etc. By 3:30 I was already home and contacted Leslie. She called Mr. Aiken and reported to me that he could be there between 4:30 and 5:00. I explained that I could have arranged my daily visit to coincide with his schedule, but he never communicated with me, and I was not willing to go back over there that day. She then said that he would be there between 2:30 and 3:00 the following day (Wednesday, 6 days after I reported the problem). I arranged to have my brother-in-law there with me because of the dismissive attitude that Mr. Aiken had displayed toward me. When Mr. Aiken arrived, I introduced myself and my brother-in-law, and he replied, "Oh, you're the daughter." Not Katie, not Mrs. Bassett, just "the daughter." Wednesday afternoon, the RestoPros technicians had already begun work in the bathroom and under the house. When Mr. Aiken showed up with his assistant, they wanted to reconnect the water line to the bathtub to check it out. When his assistant did that, water spewed everywhere, including from under the tub. The RestoPros guys were ticked off that a lot of the work they had done under the house had to be re-done. Mr. Aiken then tried to explain to me and my brother-in-law that it wasn't their fault, that pinhole leaks in the copper lines was building up pressure which then forced the water up into the tub. His assistant showed me a video supposedly taken under the house of water burbling up from the ground (???). I asked Mr. Aiken to please do me a report outlining his "findings" and also provide me with copies of any photos and videos they had taken so I could provide that to the insurance adjuster. After waiting a week, I again texted Leslie Hoffman (since Mr. Aiken had never responded to any of my communications), who replied that Mr. Aiken would send me the requested information. No, nada, zip. I gave this company 2 stars because my parents were very happy with the installation of their tub, while I was totally unhappy about the way my complaint was handled. Mr. Aiken's dismissive attitude toward me, refusal to communicate with me, and treating me like a nuisance instead of a customer with a service problem, has shown what Palmetto Bath's "customer service" is like. I am NOT in New York. I don't know where YELP got that. I live in Lexington, SC.

Very pleased dealing with them. A friend recommended as they were happy with their installation…read more They showed up on time. The installer for shower did a great job handling any issues that came up. There was a mistake on the countertop but they quickly took care of the issue with no problem.

We asked for an estimate to remodel our only bathroom. When they came to give us an estimate, about…read morehalf way through the very long estimate visit, was when we found out that they do not do bathroom remodels at all. They replace tubs with showers. Period. We were told it would take one day, just like they advertise. The men who came out to do our shower complained MANY times that our job should have been a two day job. The wood was supposed to be torn down to the studs from floor to ceiling but because of our walls not being Sheetrock like they were told they only did ours halfway up because it was taking so long. They were burning up saw blades on our walls. They got there first thing in the morning and left at 9:20pm and left the job with things that would have to be done and corrected later. The project manager told us over the phone at 9:20 that night that we HAD to sign the completion order and pay them but promised the issues would be corrected ASAP. NEVER AGAIN will I be strong armed into signing something was done when it was not by some bully. We finally had an appointment for them to complete our job and the guy came out and told us he didn't have the right materials to do the work. He said no one told him ALL our trim had to be pulled down and replaced. Said the trim he brought to replace what they put up there was NOT going to match our new shower plus he didn't have enough of it to do the job. (We were told the walls would go all the way to the ceiling but when they got the bathroom tore apart the man informed us they would not and a trim piece would be required to which we said okay since they had already torn our walls out by then. Hence the need for a trim piece.) The trim they glued up weren't trim pieces but cut ends from something that left open exposed ends. They also took off too much of our wood trim leaving a hole in our bathroom wall. They put trim on the outside bottom of the shower floor that didn't match the size that it abutted to and sealed it with clear caulk leaving dirt under the clear caulk. When I asked about this he said he guessed the floor was dirty. I would have been happy to clean the floor rather than have a foot long dirty spot under the clear caulking. It's been an entire comedy (but not funny) of one person blaming another. It took many calls and way too much time for them to come fix what could be fixed. The only good thing is they offered us shower doors as an apology for the trouble we've been through. (Of course the man who promised that is no longer employed with the company so we had to argue that little detail!) He brought with him clear doors. We were not told anything about the doors beforehand so we weren't aware they were completely clear glass doors. So we asked they be rain doors which we were told are not see-through. We did finally get the doors put in. Several months later, after cleaning exactly as I was told to clean, they had to come out and REPLACE all our caulking because it all molded and would NOT come off. We hope they will truly stand behind their work since now we wonder what else was hurriedly done because they had to rush the job and force us to sign it was completed. From what I've read on their website the mold is fairly common. My biggest complaint out of all this is how my shower is patched together. Looks nothing like their pictures. Mine has pieces of trim to make it go up to the ceiling. They told us when the work was being done that they couldn't make walls that high but later on we were told that was not true and if we wanted them to tear it all out and start over they could make it go to the ceiling. No way I would ever start over after all we went through. I'll always wonder if our job was unusual or if this is how all customers are treated.

We signed up to have a new shower installed on August 10, 2026. We ordered a shower with the…read moredimensions of 60W x 40D x 97H. We wanted the wall vertically to stop at the end of the acrylic sheet. The install crew told us they found transition pieces loaded in their truck They assumed that the contract agreement was changed without ever verifying The shower doors were installed but only one would glide easily, while the other was dragging and hard to open. The right wall was done correctly but, the left one was a complete disaster! So, they attempted to 'fix' the problem by placing painters' tape on the transition piece and the sub wall.This job was supposed to be done in one day and no more than two days. I took pictures of the gaps for proof. The next day I got an appointment for August 12, 2026 at 3:45pm. He stated that he would need more time and that the entire wall of the shower would have to be removed and replaced. He said that due to the work being more extensive he would have to call his boss and explain the situation. Therefore, we had him adjust the screwed-up shower door that was dragging. August 14, 2026 another technician showed up who discussed using a different technique. The repair to the left wall looked more professional. We requested the right wall to be fixed to match the left wall. Upon completion the shower was finally done, 5 days later! West Shore Homes said they would not discuss any compensation until the job was complete and as of today, August 22, 2026, we have not heard anything from them. According to our signed contract we did NOT get the shower we wanted. The walls we too high and not what was in our signed contract. The shoddy installation was horrible. We feel this company misrepresented their ability to perform the job in a professional manner at the appropriate amount of time. We want compensation for the shower we did NOT get as per our contract! STAY AWAY FROM THIS COMPANY!!!!! They treat veterans like garbage!

Our first visit here was mid-day on December 23rd and although there were 4-5 employee's that we…read moresaw sitting at their desks, and we were the ONLY customers in the showroom, we were not acknowledged except by the front of store receptionist. It was very much like the employee's resented working on the eve before Christmas Eve and had suddenly unionized and formed a protest. The showroom itself has a wide variety of styles and price ranges for tubs, faucets, kitchens, etc. It is really helpful to get the visual. My wife returned after the holidays to look at the selection again and was very pleased with the help of Kaylee our sales agent. She was so pleased that she spent $2,600. Maybe I should have gone too? And, we learned that our style is "new traditional." How about that!? What is nice is that we got a print out of all the bathroom fixtures, faucets, towel racks, etc. that we purchased so we could show our re-modeler contractor. So I guess this turned into a good experience for everyone but the guy paying the bill and writing this review! But it will be a nice master bathroom.

I've gone to ProSource numerous times for various plumbing supplies and always find them helpful…read moreand they do go out of their way to make sure you get what you need. Counter service is usually pretty fast. Never had to wait more than 5 minutes. Prices are competitive and service is always excellent!

Prices are amazingly, much less than you will find anywhere else. They have a very limited…read moreselection, but what they have is builder grade and above at clearance prices. Very helpful, able to answer all of our questions. Before you buy, I recommend checking here first!

A LITTLE TOO BASIC!…read more This warehouse is quite large and it has everything from toilets and cabinets to flooring and doors. We primarily wanted to stop to see what they offered in kitchen cabinetry. Although much of what they carry is builder basic, you can upgrade to really nice wood cabinets. You can send them your space measurements and they will assist you with the lay out. The employees were very helpful with information and helping us to get the layout of the warehouse. While I liked some of the high quality cabinets they carried, I don't know if it would be worth a two hour drive from Georgia. I think that I would prefer to just find a source closer to home just for the sake of convenience. However, if you reside in Greenville, this could be a great option for you. In addition to furniture, fixtures and accessories, (pull out inserts for drawers), they also had stones for a backsplash and area rugs. If you are looking for basic products for a rental or if you are just cheap, this is the place for you. This would not be a good option if you are looking for higher quality options.

I love my new kitchen cabinets and backsplash that Mountain Creek Cabinets installed for our…read morekitchen! They did an awesome job! Everybody from the employees in the showroom to the guys who installed our cabinets and backsplash were professional and great to work with. They were on time and finished the job within a few days! I would recommend them to anyone who is thinking about a remodel job.

Terrible experience. We were replacing old counter tops with granite, and were told the…read moreinstallation would take three days. Here it is three weeks later, and our counters are still not correct. One piece was cut too short and in the wrong shape because of a mis-mesasurement. They tried to "trim" in on-site, sending granite dust all over our house. The result was a jagged-edge mess. Now here it is the weekend before Thanksgiving and we STILL do not have the counters correct, and have been told that they can't fix it in time for Thanksgiving. We're furious, to say the least.

Simply Living redid our backsplash, installed appliances and replaced our shower doors. Caleb was…read morevery meticulous and accurate in all of his work. The kitchen looks like new. Costs were competitive and very reasonable.

I called to get a quote for a kitchen and bathroom project, and the experience was extremely…read moreunprofessional. The person I spoke with accused me of being a scammer and hung up on me before I could even explain what I needed. I was polite and simply asking for pricing and availability. If this is how they treat potential customers, I can't imagine how they handle real projects. Very disappointing and a complete waste of time. I would not recommend based on customer service alone.

They had exactly what we needed to fix a valve on an outdoor shower and they offered good advice as…read morehow I could do it even smarter. I appreciate a locally owned business, they've been around over 50 years, that is actually is willing to help someone save money!

Pros: nice store Cons: incompetent. We ordered several…read moretoilets, sinks and bathroom fixtures. One of the toilets received was used and came in a box that needed rolls of tape just to keep it from falling apart. It had been shipped and re-shipped several times. When we returned the items that were incorrectly recommended and ordered, we never received credit. One year later, we are still waiting for the credit. Every time we receive hear from them, a new number is suggested. How hard can it be? Don't shop here. Their competition is far more accommodating and responsive.

Never disappointed here! You can dress casually. The food that you eat is just one part of the…read morebusiness. They also have cooking classes and sell high end appliances upstairs. Downstairs has jarred sauces, unique cooking items including a dish that makes your pet eat slower due to the separations on the plate so they have to slow down, many pots, pans, knives, herb mixes, etc. Breakfast is served until 11 and The lunch menu goes until 3:00. Tapas menu below Monday-Sat 3-7:45. You can sign up for e mails that will tell you when they are having a special event and you won't want to miss out on that. Our food was a special event August 27-28 called Small Plates. We started with a nice full bodied red wine. My crispy rice paper shrimp was delicious and plated beautifully. Our other plate, Atlantic Silver Salmon Noisette had a lemon and caper Glaze topped with arugula which added a nice savor. We thought it could have used a bit more lemon, but if it was served with a lemon wedge he could have adjusted it. If you want something unique, special and tasty try Cooks Station. We love this place the combination of flavors are Unparalleled. This place has a chef.

My home away from home. A short walk and the warmest greeting ever. Unique offerings EVERY day plus…read moregourmand oils, to go dishes and fun theme nights. Great neighbors!!

Their staff is super helpful and respond quickly!!! Also a great selection. They can sell products…read moreand recommend installers.

From the owner: ProSource of Greenville is a home improvement store for contractors, builders, installers,…read moredesigners, and their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. Housing everything needed in one location, ProSource offers the best products and materials, including carpet, hardwood, cabinets, countertops, and much more. We'll help you stay within your home improvement budget with low wholesale pricing, while our digital project management tools provide you with 24/7 support. Plus, you'll have a dedicated account manager to provide personalized service from start to finish. Browse our extensive product catalog, explore inspiring project ideas, and locate your local showroom on our website today.