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    The Knotty Salon

    5.0 (1 review)
    Closed 10:30 am - 6:30 pm

    Services - The Knotty Salon

    Henna artists

    Threading

    Bikini wax

    1 More Service

    Waxing

    The Knotty Salon Photos

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    3 years ago

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    Miracle Threading & Spa - A cluster that was attached incorrectly to one real lash

    Miracle Threading & Spa

    (51 reviews)

    $

    This review is specifically about a lash fill I received from Asma and I cannot speak to her other…read moreservices. I will note that she was polite during the appointment. The following day when I contacted her about my concerns she was professional and responsive and refund me when I requested it. I booked a lash fill while traveling in the Atlanta area and found Asma through the Xtreme Lash website, where I have previously found skilled lash technicians. The fill was $186 including a 20% tip, which is comparable to the cost of a full set. At the time of the appointment, I still had well over 50% of my extensions remaining. I clearly requested single lashes with a natural look and a subtle eyeliner effect - not dramatic or volume lashes. The service lasted approximately 35-40 minutes, which felt short compared to the typical 50-75 minutes most fills take in my experience. During the appointment, the adhesive caused some stinging and I was not able to fully examine the lashes in depth when she asked me to look at them. They initially looked ok. As the adhesive dried throughout the day, my eyes began to feel tight and uncomfortable. By the next morning, they were irritated. Upon closer inspection, I noticed that the lashes were not applied one extension to one natural lash, but instead appeared to be glued in clusters of 7-9 fake lashes and, in multiple areas, attached to the skin of my eyelid rather than the lashes themselves. A close friend, who is a hairdresser, examined them, took photos, and attempted to gently separate some of the lashes to relieve discomfort. As they have begun to fall off - some chunks of fake lashes have been attached to multiple real lashes. This is an issue as it can cause balding on the eye as extensions should be a 1:1. I contacted Asma, explained my concerns, and sent photos. She offered to fix the lashes; however, I declined because the result was not what I requested, and I did not feel comfortable proceeding further. During our conversation, she stated she applied 2-3 lashes together for a dramatic effect. I told her to look at the photos and see that it was not 2-3 lashes but more like 7-9 lashes and that was not at all what I asked for. Due to discomfort and improper application, I ultimately had to move up an appointment with my regular lash technician back home to get all of the lashes removed and new set put on. In nearly nine years of getting lash extensions, this was the worst experience I have had. While Asma may be skilled in other services, based on my experience, I would not recommend her for lash extensions. Improper isolation and application can cause irritation and potential damage to natural lashes. Photos are attached to show the application issues described above which include huge chunks of lashes and even where a chunk is attached to three natural lashes.

    I always get my eyebrows threaded here! They have since moved locations and I have been a following…read morecustomer. The ambiance of the new location feels a lot cleaner and inviting. They pretty much always accept walk-ins and I've never had to wait! They have me in and out within 5-10 minutes. Asma, the manager, is so lovely and professional. Also pro tip: they have a rewards account program! If you give them your phone number you can collect points and get a percentage discount on one of your visits. I also keep my eye out for their emails, they do a lot of 2 for 1 deals and discounts, especially closer to the summer!

    The Knotty Salon - threadingservices - Updated June 2026

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