The 26-inch wine and cheese platter I had made was too large for most engraving machines, but Dick found a way to make it work. I created a wine label using artistic components from the winery we visited in Chile. Dick tweaked it, e-mailed it back to me for an okay and I picked it up soon after. I love it. EXACTLY what I'd hoped for. Dick was terrific about communicating with me via e-mail all the way through the process. My favorite part of the whole experience, though, was the compassion I saw in Dick. The day I dropped off my platter, he was working on a memorial stone for a little baby. He said the prices that had been quoted to the mother at Granite places had been off the charts. He recognized the loss and responded to it. He said he had many opportunities to be a part of people's joys and losses and I thought that was a pretty cool avocation. Everything from hunting trophies to retirement gifts to corn hole games with the couple's monograms on them. Dick is a part of the lives of those people. -Mary Jo Franske read more

I had a custom stove cover made for our ice castle fish house and had called around to find an engraving shop that my board would fit in their machine. Many places said they t would not fit in their machine. Some were not willing to do individual orders, I was told they only do bulk. I contacted the laser shop and they were amazing. They explained what I needed to provide prior and all I had to do was drove off my board. I dropped it off and he had said about a week. It was done before a week and it turned out beyond my expectations. I would recommend using this shop. Very kind, and price is on point for what you have done. I'm so happy to show it off. read more

They're the best! I highly recommend them! In June they made a memorial plaque and it turned out beautifully. They were extremely helpful in the design process and made sure that the materials used would withstand the elements. This past Monday afternoon I contacted them regarding some changes that I made to the design and requested another plaque. They had it ready for pickup on Tuesday-the next day! Wow! Now that's service! They are very knowledgeable, helpful, make great quality products, and they're really nice to work with. This plaque was of the utmost importance to me; I'm so pleased that I went to them. read more

I decided to put together a rifle package for my Father-in-law's 71st Birthday and wanted to add a little flare to the rifle stock. I created a custom logo and with Dick's help, I was able to put together a beautiful family heirloom that my father-in-law will be able to take into the woods. Dick was amazing - the process was quick, and he was super patient with my son who watched the engraving process and had a million questions. Dick answered them all. I got home with the rifle stock and started looking around the house to see what else could be engraved. I will definitely be going back for more! read more

What a great experience. Dick is an expert. I had some water bottles custome engraved for my daughter's hickey team. I provided the text and also a complex image to be included in the design. In order to make the best possible final product Dick worked with me to adjust the design a bit. Loved his suggestion. He turned them around in less than 24 hours. Flawless work. The girls and parents were very impressed. I was impressed not inly with the final product but also with the price for the work. You will not be disappointed ! read more

Wonderful experience with the Laser Shop. I am an entrepreneurship student at the University of St. Thomas and approached Dick about engraving sunglasses for a project. Not only has Dick completed the engravings I envisioned perfectly, he has gone above and beyond with helping my team and I by being flexible with his time, giving us fair pricing and always getting the job done. I would highly recommend The Laser Shop to anyone who is in need of Laser services, you will not be disappointed! read more

Dick did an amazing job. I came in with a piece that was very challenging, requiring engraved lettering onto a wooden ship's wheel. He talked me through the project, and it was clear that his expertise was superb. When I picked up the finished product, the workmanship exceeded my expectations. The turnaround time was great and the price was very fair. I couldn't have chosen a better artisan to help me create a one-of-a-kind trophy. I would recommend Dick's work without hesitation. read more

The way you get business is taking care of your customers old or new! This family owned business knows great customer service. I needed an urgent job done and the owner took great care for my little project. Class, Percision and Customer Service! As I was rushing out of town they prioritized my project and it was perfectly executed. If you want it done right and with kid gloves care...The Laser Shop is the place to go. Thank you. read more

I highly recommend The Laser Shop to anyone looking for custom etching. I had a last minute Christmas gift idea for my father and needed to find someone that could do quality custom etching on glass, but that was also willing to do smaller quantities. Dick was quick to help, worked with my custom design and, after a quick visit to the shop, provided the quality custom etching exactly as I envisioned. Thank you, Dick! read more

I wanted to engrave a message on a bottle of scotch for a mentor of mine who was retiring. The owner informed me what I wanted could be done, however would be very expensive due to the angles and positioning required to not damage the labeling on the bottle. I appreciated his advice and ended up with a great, cost effective, solution. It turned out great! I would definitely recommend The Laser Shop! read more

I had created a custom design to have engraved on a cutting board and I only have a very basic understanding of photoshop. Dick was able to help me figure out how to get them the correct file type for my design to work and it turned out to be perfect! Dick went above and beyond to get this done for me and even let me watch the process of the engraving. Highly recommend! read more

Wonderful wonderful job done on my daughters urn and he did it the same day so i didn't have to come back I live in Shafer mn. close to wisconsin border . They do a great job Thank You Lazer Shop and God blessing, Alice W Dec. 2025 read more

Oh my! Did this turn out better than I thought. I needed engraving on a custom-built box that holds an orchestra conductor's baton. (Kind of a big deal) Found Dan on the internet and stopped in. Took care of me right away. Watched the whole thing. Perfect. He can work on all kinds of surfaces. Very reasonably priced. Great guy. Highly recommend! read more

Dick was wonderful to work with - I have a wooden cutting board that I wanted to have our family farm logo engraved in. He did an awesome job explaining costs and needs and then did amazing work for me! I really appreciate his responsiveness and how he got it done in a timely manner (it's a Christmas present that I still need to do final prep on). read more

The Laser Shop does great work. I needed rush service to get a plate engraved prior to an awards banquet and The Laser Shop not only answered my e-mail after hours, they got the job done the first thing the next morning. Also, they were able to match a set of engravings I had done from a different vendor. They worked hard to get it right. read more

Dick does very great work and is an expert at what he does. When it comes to making the customer happy with his work, he makes sure that the work is completed very professionally to the liking of what you're satisfied with, and not of his own liking. I would highly recommend him for all of your engraving want and needs! * Jamaal read more

I needed help with laser engraving an urn I built. I contacted The Laser Shop. Dick was great to work with. He took the time to help with the graphics & design. He was able to Laser Engrave within 24 hours. The the final product was outstanding. I will definitely use The Laser Shop again if a need arises. read more

The service was fast, quality, and priced well. The proprietor spent time helping me make sure that both the right base product (whiskey glasses and serving board) and an image quality were sufficient to make a quality end product. This personalized gift will be appreciated for years to come. read more

Richard was very helpful. I told him what I needed done and without hesitation was able to exceed my expectations. His price was 200% cheaper than a few other shops I contacted and would definitely use him again! Everything was done on time and he communicates very well. read more