Excellent work by dale, I always come back because of the quality work and craftsmanship whenever I…read moreneed furniture work done

Completely destroyed our end table. It went in with a few areas of damage to the finish. It was a…read morenice light maple color which matched the rest of our midcentury furniture and it came back all blotchy with damage to a rim around the top edge and a dark mahogany!!! He refused to refund any money and would not admit that it was not the color agreed upon. He even said that it had been painted to lighten the color. I don't think that is true.

These miracle workers can fix furniture that has been totally trashed. They've seen it all dogs…read morechewed up, cat clawed, overweight people sitting in it, you name it. They have hundreds or more swatches to choose from that get you dizzy. You'll need to give them a couple of months and pay half up front. Great folks and a big parking lot. Right now waiting on a couch and chair.

I brought a Victorian-era silverware drawer into their shop to be refinished after discussing the…read morerepairs over the phone. After leaving work early to get to their shop before 5pm close, the cabinet maker on hand simply said he didn't want to work on it. Too much work apparently. I ended up bringing it home and doing the work myself. Thanks a lot guys! I have other furniture to be restored, but I won't be wasting my time here again.

Well if u would have said we looked over the whole cover and added some stitching else where so it…read morewouldn't ever separate again since u had to pay for the whole hour {as that being the minimum), maybe I could understand the price but u did no such thing, just did the minimum probably 10 minutes worth of work if that

How Wichtermans Saved Us Thousands of Dollars My wife and I…read morerecently bought a 2024 Volvo SUV. She had driven a Lexus RX350 for years, but wanted something a little smaller. The Volvo seemed perfect--especially because the seat felt comfortable enough for her bad back when she test drove it. Unfortunately, after about a month of driving, her back pain became so severe that she could no longer sit in the car at all. We tried everything, even a custom seat cushion, but nothing worked. We ended up switching cars--she drove the Volvo, which was too big for her, and I drove her smaller car, which was far too small for me. It was frustrating, and we even considered trading in the Volvo for something else. Instead, we had the idea to see if someone could make the Volvo seat more like the Lexus seat that had worked so well for years. After researching several companies, I found Wichtermans and spoke with Grant. From that first conversation, I knew we were in the right hands. Grant and Paul had my wife sit in the seat, quickly identified what needed to be done, and promised they would adjust it as many times as necessary until she was completely comfortable. True to their word, we needed one small adjustment, which they happily and promptly made. The result was a seat that fit my wife perfectly. The cost was minimal--especially compared to what we would have lost trading in a brand-new car. Wichtermans exceeded every expectation: professional, skilled, punctual, and truly committed to customer satisfaction. Thanks to Grant and Paul, my wife is now happily driving her Volvo in total comfort.

The staff are very easy to work with and the results were amazing! I highly recommend Twin Cities…read moreUpholstery!

I had TC Upholstery make 10 shades for the screens in our porch. When they were done we had a…read moreproblem in that the grommets were too small for the knobs they connected to. This was unanticipated but TC Upholstery explored all options and ended up re-doing the grommets. Throughout the whole process they were really concerned about our satisfaction with the blinds. The blinds look great and I cannot remember receiving such great customer service. I would recommend Twin City Upholstery hands down!! Great family owned business with an amazing history of Veterans in the family!

DO NOT HIRE THESE GUYS !! WASTE OF MONEY AND DISRESPECTFUL !…read more My 95 year old grandma had these people out to clean her carpets. They charged her 30 dollars extra to clean a spot that needed extra attention. The guy didn't even put effort in to clean the spot in the living room, you can still see the spot the same as it was before he came out. The carpet after he left was so wet you could see puddles from your foot prints. They also advertise an offer of 10% off for seniors and he did not give her this even when she asked about it while he was writing up the invoice with her. Worst of all he opened her refrigerator without asking and tried to take a canned drink for himself and when my grandma said something about it and told him to get out of there he said "I need something to drink" and was rude about her not having a beverage for him after she offered him a glass of water and he said no to it. Absolutely awful experience and do not recommend giving this company any of your hard earned money.

Not a pleasant experience from start to finish…read more Originally set an appointment for Friday between 2pm and 4pm. I know this was made for Friday because when I was on the phone making the appointment I remember them repeating back Thursday, saying "you mean Friday, right?" and them agreeing. I also told them we have 4 rooms to do and buy their 5 room package (one of our rooms is ~400 sq ft, and they cap a "room" as being 200 sq feet max, so that one counts as two). I mention we have a hallway connecting the rooms and they say they'll go ahead and do that too (two of our rooms are ~100 sq ft). I get called Wednesday and am told they'll be out on Thursday. I again say it was for Friday and am told they aren't available Friday. I'm not happy but agree since I just want to get this done. I get another call Thursday morning asking if we can move the appointment up to be sooner. We call back and leave a message saying we can do it after noon. I get called again an hour later and confirm we can do it between noon and 1pm. I'm told the cleaner will call ahead with the time they'll arrive. I get a call at 12:10pm from the cleaner asking me why I'm not home and that they've been waiting at my house for 10 minutes. There was no call telling me they were on their way or that they were going to arrive right at noon so I was running an errand. They sound very frustrated as though this was my fault for wasting their time. We have pets, and one of the main reasons for this cleaning to to take out pet and urine smells. Their website says they will deodorize your carpets and they list pet odor and urine stain removal as part of their service. When I arrive I find out the treatment for urine is an additional $0.36 sq. ft, which more than doubles the cost of the service. They do not list this or price this anywhere on their website, so I guess you only find out when they're already at your house. On top of that they charge an additional $15 for the hallway that I'd been told they'd just take care of, and the cleaner acts annoyed that I'm asking and trying to understand why the service has doubled in cost. They do pet odor and urine stain removal, but urine odor costs double, something that was mentioned by nobody and is not on their website anywhere. Their website explicitly states they have no extra or hidden fees. Not my experience. I received a call a few hours after asking how things went. The moment I started telling them the issues I had their tone changed and they couldn't get off the call fast enough. I would not recommend this company.

Custom fit used springs to match old broken springs extending the life of my chair. The price was…read morevery reasonable and they worked great! Completed the work while I waited. Very satisfied.

This company is fantastic to say the least. Went way beyond anything anyone else would do. They…read morerepaired it, brought it back to me, it broke in a few days...they came back and picked it up and repaired it again...Brought it back to me and didn't charge me any extra for the pick up and delivery other than the first time. I really recommend this company 110%. They are super nice fellows and stand behind what they do. Thank you so very much for this work and YES, it hasn't broken again either. Your dad did it the right way. haha.

The estimator was very friendly and knowledgeable. The price seemed in the ballpark. The excavator…read morecame out and did a excellent job of getting the water to flow correctly. The paving crew was efficient and knowledgeable and even though their paver machine went haywire they got another one out right away and finished the job.

We just had Omann do our driveway. Our old driveway was 35 years old, and in very tough shape. We…read morereceived their quote, among a couple others, and were impressed by the little things they added. We had a footing for an old basketball hoop next to the driveway, which had been cut off at ground level. I also park a RV in the driveway. They had in their quote removing the old footing, and extending the driveway by 3 feet before it starts getting narrower at the end. The day they did the removal of the old driveway, I was outside to observe the process. A very professional job was done, removing the asphalt and old base, and putting down the new base. When he was done, he made sure that anything in the road was cleaned up, including bringing out an industrial blower to make sure everything was off the road. The guy on the skid steer was friendly and personable. I am familiar with asphalt paving. My father was in the business my whole life. I watched the entire paving process, and interacted with everybody on the crew. The whole process was very professional. The crew was all very friendly. At the end, our driveway looks great. The crew respected the apron in front of the garage, our new garage floor, and the yard right next to the driveway. I would recommend them in a heartbeat.

I just moved to Minneapolis and found Steam Master through Yelp. I'm glad I did! I was very…read moreimpressed and happy with their upholstery cleaning. They gave me the cheapest quote and had the earliest availability. Matt and Mark were a great team with over 40 years of upholstery/carpet cleaning experience. I appreciated that they went through each piece of furniture with me and explained which pieces would cost more than what I was quoted (and why) and confirmed whether I still wanted those pieces to be cleaned. They don't work on commission, so they didn't care how many pieces I got cleaned and as a result, there was no pressure. The morning of my appointment they asked if they could come earlier, but unfortunately I was running late myself! Despite this timing issue, they didn't complain or make a big stink about it. Really happy with the outcome and will be sure to use them again.

Like most of the carpet cleaning industry. Steam Master suffers from some common shortcommings…read more 1. What comes out of their "machine's" nozzle is not steam, In fact the "steam" used at my home was barely warm water. (Steam is a hot vapor and should not "squirt".) 2. Carpet cleaners have ambiguously names "special" processes and "tools" that they use to differentiate themselves. Steam Magic offered a "special" that included some "magic" process that would help get out stains. They called it "Product" -- yes literally. I tend to watch out when any sales oriented businessman offers me something called "product" (common with auto detailers). Smelled like citrus cleaner. 3. Had them do a large amount of carpet and a bathroom with tile and tile shower. The carpet looked a bit revitalized when wet and has now returned to normal. The grout between the bathroom tiles was much cleaner where I did a test area with a brush (to see if it could come clean -- my area looks good!). I also tested doing the shower grout with a bush to see if it could come clean, My areas looked great, the rest of the shower looks OK but there is a total of 2 feet of grout missing that I will have to repair. I winced as they claimed they used a "higher pressure" on their nozzles for tile, and that fear was realized. 4. They worked hard but seemed in a hurry to leave. 5. Corners left dirty here and there. This diatribe is mosly a criticism of the entire carpet industry. My experience is that any vendor I have tried performed their process and did no more. Steam Master is just one of the bunch.