My mother was referred to Callahan due to an infection above her eye. I called the University…read morelocation and utter confusion ensued. I was transferred to Callahan West and was quickly given an appointment for the next day at the University location. Very good customer service Callahan West. Upon arrival, I was able to drop my mother off in her wheelchair in the drop off lane while I parked. The check in experience was pleasant. The waiting room was comfortable on the 4th floor. There was a 45 minute wait time, probably because of last minute scheduling. The entire process was about 2.5 hours. Overall the service was good. I would go back.

Callahan Eye Clinic is a premiere level 1 trauma eye clinic located in Birmingham, Alabama. We have…read morebeen going here to treat my husband's glaucoma and ice for the past five years. The doctors are skilled using the latest techniques for eye surgeries and eye care for their patients. If you have eye problems, please take the time to visit Callahan Eye Clinic to meet with their physicians. They are the BEST in the field of ophthalmology and highly skilled surgeons.

My daughter, aged 23 and college educated, needed to renew her contact lens prescription. I told…read moreher to just call around and find out a place that has a good price on a contact lens exam and go see them. I knew that a contact lens exam costs more than just an eyeglass exam so I told her to make sure she was specific. She called me back surprised and said "Schaeffer Eye center has the best rate --it starts at $75. And I'll automatically have an eyeglass prescription, too." I was surprised because my sister has used them for years and spends a fortune there, but, hey, they have a stellar reputation, why would they lie?? I told her to be careful about ordering any additional procedures and sent her off. So my daughter goes in, asks specifically for a contact lens exam and when she goes to pay it is (wait for it....) $220. The optometrist and assistant (Christine Hodge) both said they were real sorry since they had BOTH told her it was only going to be $75, but she had to have toric lenses and an eye health exam so they did her a favor and marked off a mandatory followup appointment charge of $49 --so I guess I'm lucky she didn't walk out of there paying $269.' That evening I called and spoke to employee Christine Hodge, who had apologetically checked her out. Christine told me that Schaeffer eye center will not give a contacts exam unless you've already had a $90+ "eye health exam." And then, there was $60 upcharge for toric lenses. And then a mandatory appointment $49 follow-up fee for I don't even know what. My husband and I have been glasses wearers for over 30 years and this kind of price gouging is NOT standard practice--not at LensCrafters, Pearle, Eye Care Associates of Cahaba Heights, Sears, Sam's, Costco or Walmart, where all optometrists are fully trained and licensed and where we have always received excellent vision care. If anything, other eye care offices err on the side of caution ("okay, we recommend that you have this test done and it's going to cost an extra $25--please sign here if you want us to do it..") Any follow up appointments are included in the exam cost--they make sure that by the time you are through, you've got the exactly perfect prescription for your needs. Incidentally, I've had torics for almost 8 years with no up charges whatsoever. I know there are plenty of folks out there who don't mind paying Schaeffer a king's ransom for their eye care. But heads up, folks: If someone calls in to check on the price, guess what they're interested in? THE PRICE! Incidentally,during her visit, my daughter gave at least three indications of her concern for the cost of the exam. First, she said "I want a contact lens exam. It's $75, right?" When they asked her to sign a form, she pointed out a $25 dilation fee, which they crossed out and told her "that doesn't apply any more." Finally, when the technician, David King, asked her if she wanted an "Optimat" (sp??) test and she said "no" because it sounded like it might cost more money. Oh, and did I mention she still doesn't have her prescription?? After all that, they were trying to get her to make a fitting appointment. By that time, my daughter said "they had taken all my money and I just wanted to get out of there." She's scared to go back and I don't blame her. If someone had told me that for thorough, honorable, professional, eye care, your best bet is WalMart??? I would have thought they were a little bit nuts. But I know better now. Forget boiling crawfish, Dr.Schaeffer, it's your pricing practices that need sterilizing.

I will never wear glasses again, and the amazing thing is that I don't need them, thanks to…read moreSchaeffer Eye Center (I just have to write this note of appreciation). I'm taking mine today to Dr. Williams at Schaeffer Eye Center, because each year he goes on a mission to Peru -- both at a clinic they set up, and to homes -- to help people with their sight, and soon these will be doing wonderful things. For me, I never thought I would be able to live without glasses or contacts. My acuity was something like 20/1000-1200 before, plus I had astigmatism. I could not get out of bed without glasses. I even swam with glasses on. In November, I went to Schaeffer Eye Center at the Colonnade and Dr. Woolfson (he is *the* go-to Lasik doctor in Atlanta) was there to perform my LASIK. It took maybe...not sure...ten minutes tops? Very little discomfort -- and I'm very sensitive about pain, it really didn't hurt -- and only a couple or three days later I was able to drive without any aid for the first time, ever. Every single person at Schaeffer that has helped me has been amazing: incredibly professional, super-friendly, very attuned to anything I wanted to talk about or ask. Last week, I had my latest post-op visit and I have 20/20 and 20/15(!!!) vision. It's wonderful to sleep, swim, exercise, and not worry about broken glasses, fogged-up glasses, lost glasses, torn contacts, dry eyes, foggy contacts, do-I-have-plenty-of-contacts-and-solution, and all the money spent on those things. I just need a regular appointment to check the health of my eyes from now on, just as people who have great vision all their lives. I really appreciate when I see others post about the experiences they have had with local doctors, businesses, etc so here's mine. And I love that my doctor at Schaeffer does wonderful things for people in other parts of the world, and I love supporting Dr. Schaeffer and everyone at SEC because of what they do for our community (like CityFest and the money that's been raised for Camp Smile-A-Mile and many other charities). I'm so glad I did it, and am appreciative for everyone at Schaeffer for helping me achieve something I never thought I would have.

I haven't submitted a review in a while, but Red Mountain Eye Care deserves some love!…read more I've had an ongoing stye for the last few months that turned into a full blown infections a few weeks back. I couldn't get it to see my regular optimist so I called them for a last minute appointment. Not only did the receptionist put me at ease, but the doctor provided tons of feedback, solutions, and prescribed a regime that cleared it right up. A few weeks later my boyfriend and I returned for an eye exam. My boyfriend is legally blind and has trouble with optometrists in the past, but he loved Red Mountain Eye Care. They were friendly, easy-going, and really listened to the problems he was having with his vision. I would highly recommend this great practice!

I cannot recommend Dr. Gagnon and his staff enough! Not only did they explain the ranges of why my…read moreinsurance would cover and what I would be responsible for, they also never tried to talk me into the "high-end" of anything from the lenses to the frames. There was no pressure to buy anything from them at all. The prices of their frames are a fraction of what I was used to at my former eye care facility and I was truly impressed by everyone I worked with. Dr. Gagnon performed a thorough exam and helped me to understand the changes my eyes have gone through and helped determine the perfect prescription for me. I will definitely be going back and recommending Red Mountain Eye Care to everyone I know!

I really liked this location. It's smaller than the one I normally go to but I don't mind that at…read moreall. I came here because I had scratched my cornea and was so happy that they were able to see me immediately as I was in a lot of pain. I saw Dr. Samal who treated me immediately. She was very professional and instantly made me feel better. I had to follow up with her two more times to make sure I was healing. Very thankful for this location. Highly recommend them for all your eye care needs.

Came here to get in an eye exam before the end of the year as the one closest to my location was…read morebooked solid. I arrived a little early and had to wait a little past my scheduled time. They do offer the eye scan so that your eyes don't have to be dilated, which is always nice. They have a good selection of glasses and sunglasses available. The staff who helped select the glasses and the optometrist who saw me were all nice and helpful. They even sent my glasses to my typical store. I'd come back here again if my local location was booked up again.

I have been coming here for years for my yearly eye exam. It is very easy to make an appointment…read moreand the staff is always friendly. Parking is a breeze, as there is a parking lot in front of building, although it is a shared lot. It may take you a while to check out on Saturdays because it can get really busy. My prescription changed a bit this year. So I had to get new glasses. I was able to take my time choosing the lenses that I wanted. The staff also answered my insurance questions. So I was able to get the glasses that I wanted without a surprise charge. Overall, I enjoy coming to this location and I really like Dr. Shaeffer and the friendly staff.

I'm a new patient of Dr Schaffer whom I was so thankful to have met on Monday !…read moreHe is kind, caring & knowledgeable & professional !!! He spent time in fitting me with a new type of contact lenses that help to improve my vision when he could've just written my existing Rx that I've worn for years. And he washed his hands amazingly well & often which's so important but being overlooked by some healthcare professionals!!! The practice is clean & offers high tech diagnostic equipment & the wait time is great. The office manager Richard definitely provides service excellence bc he's kind & patient with helping me over the phone with insurance claims before I was even their patient! I'm very impressed with this practice & recommend it to my family & friends! I'm a retired NICU nurse who understands how going an extra mile helps with our moms & babies !!!

Great service! The Doctors are very attentive and ask a lot of questions to best support you eye…read morehealth.

Dr. Sanford has been my doctor for years. She cares about eye health deeply. She watches for…read morepotential tears and looks at your eye pressure consistently. They have a wonderful selection of frames and make excellent recommendations. I feel well taken of every time I visit!

I have been going here for years and the only change is technology and information, but still has…read morethat great home atmosphere. Rose is fantastic and makes you feel like you just walked into a family reunion. Dr. Kirk is all knowing and always there to answer your questions with kindness and accuracy. The location is easy to get to with multiple entrances from major highways to back roads. Be on Tme because they operate precisely. Come alone or bring family you won't be disappointed. Enjoy a great new outlook.

Love Dr. Kirk! She is very thorough and easy to talk to. She explains your condition and her…read morefindings well, and she takes the time to answer your questions. I generally don't have trouble getting an appointment pretty quickly. Staff is friendly and courteous.

Noah was so helpful!! Patiently adjusted my new Ray-Bands to fit me. (For free I might add!)read more

This was one of the easiest and fastest doctors visits that I have ever experienced. Everyone was…read moreextremely friendly and knowledgeable. The doctor spent time with me and answered all of my questions. Not only did they earn my business, but I already recommended them to a friend. The store itself is very nice, extremely clean, and modern.