Attendant put softener on my clothes without permission... never had that problem at any other…read morelaundromat

Well maintained and pleasant attendants. Never had to wait for a machine. 5 stars from meread more

I am currently regular customer. Have been for several years. I left review of treatment that…read moreoccurred yesterday. I spend alot of money here, Dollar general, McDonald's,and TOP. From all I have seen here. One attendant stands out. The only one who actually cleans and is courteous to customers is Jason. Cleans and actually cares about customers. When a regular customer comes in to purchase a soda and charge their phone, is very polite and deserves recognition for this. He certainly should replace the ill tempered THING that was so rude nasty and hateful to me yesterday. She needs watching and someone to speak to her. This place is great but not when being harassed by lazy, nasty, evil person. She will cost you valuable customers if allowed to continue in her manner. Don't take my word for it. Watch and see. Like I said, Jason is the right representation for your location.

hands down the best laundry mat i have ever been to in des moines iowa!!!! there's always open…read morewasher's and dryer's!!!! there's no waiting on any of the machines!!! also i wanna make a huge shout-out to one of the awesome employees.. and the name isssss jason!! hes always smiling when he walks in the door and still smiling his whole shift... he makes sure all the washer's and dryer's are up and working correctly!!!! and he's always there if you have any question's or problem's.. ....

I was impressed with the cleanliness and customer service at this laundromat. The attendant, Gina,…read morewas courteous and anxious to help. She explained their specials and offered ways to save time in the future. I will definitely return!

i how to put $10 for my debit card on one machine you think we can get the machine working to give…read moreme my my card so then i had to call customer service because $20 i put on the card they go on the card and red zero balance so then i had to wait 20 minutes for them to call me back put money on the card then i start my laundry and almost behold there's no water in the washing machine now how do you expect to wash clothes with no water i'm still sitting here waiting for them to get a hold of me till i get my refund on $30 back i have no clue how long is going to take this is crazy i will never ever come to this place again and i will definitely recommend anybody to never come to this place again this worst place i've ever been in my life

Exceptional staff that are constantly cleaning machines, floors & restrooms, This creates clean…read morefacilities and never have to wait for machines.

There are two locations of the laundry place in Ankeny and this is for the newer one next to a…read morebagel shop. This place started off really well. Plenty of machines, the cleanliness, the openness were all great. But over the past year, it has all gone downhill. I put money in the change machine, a $20 bill in fact and received only $1.25 in change. I left three notes and made two phone calls and was assured that I would be reimbursed. Two months later still nothing. And more and more machines are tagged as out of order. What happened to this place in the past year? Poor management and maintenance.

So what's the point in the loyalty card... if when you go to add value to it... it charges a 2.75%…read moresurcharge? Are you kidding? Why? This laundromat is literally just a few blocks from my house and instead I drove back across town again... because of that bogus crap.

Had a great experience Emily was very helpful and kind I will be going back thank you emilyread more

The people next to then at Wash and Dry are Horrible owners!!!…read more Worst customer service in the world. I was told I couldn't wash my sheets in their already overpriced machines and had to put my sheets in the double expensive washer. Don't ever go there they are horrible I left and realized there was a much nicer place THIS LOCATION ECONOMY COIN two bldgs down from them. only $1.25 wash and .25 for super high dry.

Great place to do laundry! The owners have stepped it up, new machines, new TV, and an ATM machine…read more Very clean, you can tell they care about keeping prices low. $1.25 for a wash ?? Wow!

Cute neighborhood location. New high quality machines, the husband and wife Duo who own this…read morebusiness bent over backwards to give me a refund when I incorrectly started both machines prior to adding clothes. My mistake! This location feels so much safer and cleaner than local competitors. Although I just moved to the area I couldn't recommend them enough, so I decided to hop on Yelp to let the people know. It's so nice to not have to worry about where or how you'll get your laundry clean on your few days off. Love it!

New place......it's clean. Small though and parking lot is small. Depending on when you go, could…read morebe an issue. Most customers are local and will walk... Issue? Price...$12 to wash a large load!!! Ouch! $3 to dry? Ouch! We walked in and was chatting with 2 others and both said...look at the prices...both said they would have walked out had they paid attention before loading the washer. Anyway, nice enough place being new but we left also and went down the street..half price.

i own my own business and i destroy my clothes in the process. i used to throw away clothes that…read morewere ripped or ripped seams or pulled pockets or broken zippers or tears or heavy stains etc... they never turn me away and do their very best to complete my requests. sometimes it isn't always possible but they give me solid reasons. i am elated as to how i am treated and the pricing is very fair for the service i receive. kelly is a godsend for me!

Our local nonprofit hosted a dinner for Prostate Cancer Survivors. Since we only have the dinner…read moreonce a year, the tablecloths needed to be pressed and presentable for the evening. We paid over $200 for 20 tablecloths to be pressed at Crown cleaners on university Avenue. I picked them up on the Monday before the dinner. I had no reason to look at them until 3 PM in the afternoon when we were setting up the tables. The dinner was at 5 PM When I contacted the owner Mary, she said that this is normal . She also stated that it is because of the fabric and that they needed to be folded. Since they are the professionals, I should've been told ahead of time that this was the best they could do. I told her how disappointed we were in the end result. I never asked for a refund or compensation from her. The reason is because from the very beginning of the conversation, she said this was normal. That is so hard to believe. What do you think?