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    The Learning Experience - Fitchburg

    5.0 (1 review)
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    6 months ago

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    Gymfinity - Children , at any level or age, should have the opportunity to exceed their potential

    Gymfinity

    (9 reviews)

    Hostile Staff, High Prices, Poor Customer Service…read more Holy cow! The audacity of this place!! I called to inquire about enrollment, but I said I'd have to think about it because the price is very high. Apparently, the receptionist enrolled us anyway. I received a message that my card was declined (it was on file from 2020 so of course it's expired). I called back to ask why I was charged and the person who answered was hostile! I explained the situation and she simply said "well you weren't charged, it was declined".. yes, because you charged a card that you have on file from 2020 without my authorization. I was still thinking about enrollment because the cost is significant. We decided to go somewhere else. Then she said "best of luck at another place" then hung up before I could say anything else. She hung up so aggressively that the person next to me heard the click. I haven't been treated this badly in some time, especially with regard to activities for my children!! The unfortunate thing is, we likely would have come this way in the future if my kids ended up liking the trial at the other place. Not anymore!

    Our daughter has gone to Bummer Free Summer Camp both this year and last year. Its has been…read morewonderful for her as she is a highly sensory seeking child. They do so many well organized field trips every week to keep the kids busy. The counselors, coaches, and office staff are kind, helpful and responsive. Our daughter can also be highly sensitive and hard on herself, so we appreciate all the support the staff has given her so she has a fun time. She has done tumbling and trampoline here as well and has come so far in her skills! We highly recommend Gymfinity!

    Spartan Day Camp - Upstairs

    Spartan Day Camp

    (3 reviews)

    I would never recommend this place based on the experience I had…read more I signed my son up in the summer of 2022. When it came time to make the payment, I attempted to pay twice, but both times I was told that the card machine was broken. At the time, I was eight months pregnant. Shortly after, I had to be induced early due to complications. Five days after giving birth, I suffered a severe hemorrhage and went into cardiac arrest. Doctors performed CPR on me for about 30 minutes, and I was placed in a coma for two weeks. When I woke up, I had undergone multiple surgeries and had to learn how to walk again. My entire focus during that time was on surviving and recovering. Because of everything that happened, the payments had completely slipped my mind and I had honestly forgotten all about it during my recovery. During that time, the owner contacted me regarding two missed payments totaling $2,700. She told me that emails had been sent, but I never received any communication. When I explained the medical emergency and everything I had been through, I was met with a very rude response and was told that I needed to pay the full amount immediately or I would be sued. I never said that I wouldn't pay what was owed. However, I was extremely disappointed by the complete lack of compassion and understanding given the life-threatening situation I had just gone through. I was given no time or flexibility to arrange payment, even though I had been unable to work for quite some time due to multiple surgeries and a long recovery. A little compassion and understanding during such a difficult time would have made a big difference.

    What a great place to have a kids birthday! Unlimited amount of kids and adults. You have the…read moreentire building to yourself with an upstairs full of exploring options. The downstairs is more of a physical adventure with a bouncy house and other fun things to burn off that energy. There's sample seating and plenty of tables for a birthday party with a full-size refrigeratorfor all your treats and beverages

    The Learning Experience - Fitchburg - childcare - Updated May 2026

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