Our experience with Bridgemill KinderCare and the KinderCare corporate staff was abysmal at best!…read moreThe whole experience was a lot of smoke and mirrors, they would tell you what you wanted to hear but their actions didn't back that up. Example, telling me the hours and standards of care are going to get better and 1 hour later sending a notice to parents that school was canceled until further notice due to staffing shortages. The low customer service level aside, my 2 biggest issues were 1) learning that their staff is allowed to smoke during working hours as long as they're 25ft from the building. I learned of this policy after the director walked past me at 7:30am smelling like an ashtray. 2) my son has a medical condition that requires immediate adult intervention (no formal medical training is required for this intervention). After communicating this issue multiple times to various staff members and filling out a formal medical form to put in his file, we were informed by a KinderCare corporate employee that there was no one on the property that would be able to properly care for my son if he had an episode at that time. Childcare should be a reliable and safe places for our children. Unfortunately, falling short of those basic standards doesn't even begin to describe the standard of care you will receive from this facility.

We have now been here for a couple months and the service and quality of care is the best. They…read morehave a new director, Danielle, that is mazing and truly cares about our kid. All of the teachers are kind and they very clearly want what's best. Previous reviews reflect old staff. Facilities are updated and very nice. HIGHLY recommend touring this daycare.

We have had two children attend this daycare from infancy all the way through kindergarten, and it…read morehas been such a positive experience for our family. Over the years, our kids have been cared for by so many wonderful teachers who genuinely love and support the children in their classrooms. The staff has always been communicative, caring, and invested in helping each child grow academically, socially, and emotionally. One of the things we appreciate most is the consistency. From the baby room through the pre-K and kindergarten years, we've always felt confident that our children were safe, happy, and learning every day. The relationships they built with their teachers and friends have been incredibly meaningful. As working parents, having a daycare we can trust has been invaluable. We are grateful for the care, guidance, and memories our family has experienced here, and we would absolutely recommend this center to other families looking for a nurturing and reliable place for their children.

If you want your kids to be put down for a nap soaking wet. This is the right place to take your…read morechildren to. Unacceptable

If you're ok with your child not singing songs, not dancing, doing the same thing over and over…read moreevery single day. Then sure! Send your kids here but there's so many other wonderful places where the kids will get more enrichment and well for the price.. let's just say not worth it!

Our child's daycare closed down in March and it was perfect timing to get her in to SCCA which…read moreopened the Steele Creek location in January. We were very impressed! The facility is clean, well organized, chef prepared meals with no junk food, and they offer classes such as yoga, tennis, music etc. They also have parents night out every now and then. We highly recommend.

The staff and teachers at this daycare are very knowledge and proficient. They show genuine love…read moreand care when handling the children and understands the laws governing daycare. We feel very confident with our child in this center. The owner, Ms. Ross, has always been very accommodating to the needs of our family and is easily accessible when we have to work late. I appreciate her willingness to work with our "growing" family on the costs of daycare. The owner, obviously, does not bend the rules when it comes to childcare for the state of North Carolina. She is pretty persistent about following guidelines as we have found out by coming in unexpectedly to find the staff and children doing exactly what was outlined in the daily schedule of events. Others who do not find this to be one of the most premiere and loving centers in the Charlotte area may have asked the owner to perform favors that she deemed inappropriate or unlawful and went beyond the guidelines governing daycare for which she was not willing abide.

The facility is ok, but the staff is a little less than impressive. This is not a place I would…read morefeel comfortable leaving my infant. My first visit was with me and my husband, and the other two times my husband dropped in solo to visit. With each visit we still felt uncomfortable with signing up for their daycare. The only good thing is that their prices are reasonable. If you want a quality daycare keep looking!

Thank you to Fort Mill Cooperative Preschool and all of the staff for inviting us to the zoo field…read moretrip! It was such a special first experience for my little one. The trip itself was quite a distance, which made it even more meaningful that everything was so well organized and thoughtfully planned. It was a wonderful way to connect with the staff and some of the families. One of the most meaningful parts of the experience was seeing the parent involvement in action. While it was the parents leading and supporting the group, Ms. Skyler's natural connection with the children, her energy, and her presence stood out. It was truly special to witness the level of trust and bond between the staff, and children. There is even a mini farm and a few gardens at the school. What makes Fort Mill Cooperative Preschool unique is how they encourage and create space for that involvement. Through field trips, events, and holiday celebrations, they build a strong, connected environment for both children and families. We especially love Ms. Emmy and Ms. Skyler. The owner, director and the Fort Mill Co-op family-staff have truly changed school for my son. A huge thank you to Ms. Szilvia Fillmore, the on-site Clinical Art Counselor, who is also affiliated with Thrive Family Services. Through her support and collaboration with the staff, my son has grown in his ability to identify and communicate his needs and emotions. This was very valuable! The tools and materials she brings into the classroom were something we didn't even realize we were missing at previous schools. This is truly an incredible school, with strong values and a genuine commitment to each child's growth and development. We are so grateful for your thoughtful and engaging approach to learning.

**Note my issues didn't start right away. They asked for these Yelp reviews in place of money for…read moresupplies. My issues were my last few months** As I look back and question my choices to leave my kids here makes me sad. I loved a select few teachers, my girls were lucky to have them. If they had any other teachers I would have pulled them out way before I did. This is not a place that I would tell another parent to bring their kids. My daughter was picked on and picked on by one child in particular. I complained, nothing. I complained, they moved classes. That day my daughter told me he was still picking on her, they were allowed to play on the playground together? C'mon, really? I would think of another child is hitting and spitting on my daughter they would take it more seriously. I questioned them about this boy, the response was his mom was going through a hard time and she wasnt surprised he was being bad. She tried to justify it to my face. Don't get me wrong, I get hard times. The fact that the people i paid way too much money too didn't care, pisses me off. I spent way too much money here for less then mediocre child care.

My experience at the Goddard School of Waxhaw has been a positive experience. I feel the teachers…read moretruly provide a loving, safe, and fun environment for their students. The Goddard School of Waxhaw undoubtedly makes their best effort to care for all children by providing them with everything they could need while in the schools care. The staff adapts to the children's individual personalities and needs daily in all classrooms. The classrooms have a curriculum style that encourages students to learn and have fun while doing so!

If I could give Zero stars, I'd happily do it, but let me delve deeper into the infuriating ordeal…read moremy grandson endured at Goddard School in Waxhaw--it was nothing short of a living nightmare. Picture this: my innocent three-year-old acting out in class for weeks on end. And what insightful solution does the school offer? Suppression clothes and a suggestion for a professional evaluation. Fair enough, we were contemplating those options. But then, out of the blue, they drop the bombshell--kicking him out on a Friday evening, no less, at the ungodly hour of 6 PM! Can you even fathom the recklessness of such a decision? It left us in an absolute frenzy, scrambling to find last-minute childcare while also threatening the stability of a newly acquired job. When I chose to confront them about their callousness and request a copy of my grandson's file, what did I get? Disrespected and dismissed, with Sherrie having the gall to slam the phone down on me! Let me make it abundantly clear: my grandson has been a part of the Goddard family since he was barely old enough to walk. And yet, after just a solitary month of behavioral struggles, they cast him aside like he means nothing! The audacity of their actions is beyond belief! I'll be honest, as the only African-American male in his class, when I suggested the importance of building his confidence and strengths to prevent him from feeling isolated, I was unfairly labeled as a racist. Despite our request for him to be moved to a more challenging environment being denied, we persisted, determined not to see him left behind. Initially, we thought the Goddard program, being a 5-star school, would be an excellent fit. But in Waxhaw, it's clear it's not suitable for everyone. The resistance we faced in advocating for our child's needs highlighted a troubling lack of inclusivity and understanding. I would not recommend this school at all it you don't want to play the popularity game and buy into these dynamics in order for you child to have equal access to opportunities for advancement DO NOT ENROLL YOUR CHILD at this school.

My 2 children have both been part of the TLE family for 3 years, the Tega Cay location since it…read moreopened. The teachers and staff have been amazing to our children. I am sad that my youngest is leaving this fall, but they have prepared him so well for Kindergarten and he is ready! I will always be thankful for this team who have loved my children like their own.

I'm so sad to write this review, but feel like with all the waitlists for daycares in this area…read moreit's important to share. We moved from NY last year and had LOVED our TLE in Yorktown. It was a no brained then to transition our two boys to the Tega Cay location. We were disappointed from day one. The infant room was good for the most part, attentive with food, breast milk, and diaper changes. Once in the Toddler A classroom they taught good nap habits and for the most part were great with my youngest. There were several teacher changes so after a while we received no updates from them, and saw our son no longer progressing with his speech. For our oldest, we told them he was just turning 4, but they put him in a room with 2-3 year olds. There was an immediate teacher change and the kids stopped doing any workbooks or had any control in the room. I complained and then suddenly he was moved to a room with kids advancing to Kindergarten for the following year. This was night and day and he flourished. Unfortunately the head teacher retired and they merged two classrooms into one. Almost 30 4-5 year olds with only two teachers. Again we saw these teachers overwhelmed and our oldest seemed to no longer be progressing. It boils down to poor administration. These was very poor communication from the Director who took a long time to respond to parent inquiries or emails. Teachers often complained to us about lack of support from the Director, hence the turn over. We ultimately moved our boys in less than a year to another local school and are very happy there.

Honest review from a parent who has had 2 kids here. One child for 3 years and the other child for…read more3 months. Stayed because there were no other daycares around with vacancies in the area. Pros: - The classrooms here are bigger than other daycares in the area - Flexible drop off and pick up times - Offers breakfast, lunch, and snacks for the kids included in tuition - Some of the staff like the assistant director and teachers are great Cons: - Staff shortages especially in the infant room. There are times when the ratio goes beyond the state mandated 1 to 5 - Tuition increases, multiple times in a year - Teachers are supposed to send 2 pictures per day per student. On average we would get 2-3 pictures per week. - Incident reports (reports to parents when child gets hurt) were no longer sent home to us. Our child came home with a quarter sized raw scape on her knee without any report. - Outdated security measures and check in - Director is not properly trained and does not do her job well. She did not treat parents fairly and would not respond to emails sent multiple times For the price you pay $1400 a month, you will find newer facilities that just opened in the area with updated security measures, cameras, much better student to teacher ratios, and quality management.

So after 2 weeks of going back and forth (multiple times) with staff here, being told that there is…read moreavailablelity in the 3 year old classroom, then getting called by the director and being told that's a mistake there are no spots in that class room...... I confronted the director miss Nicole about all the conflicting information, and she finally told me that my son has been banned from Gateway Academy because their records show he attended another location and I broke the "Parent Code of Conduct" because I said some things that were not nice. Basically my son attended the Gateway on Mallard when he was 1 and I gave that location 1 star and left a detailed review. I was shocked! During the 7 months my son was enrolled in the Mallard location he had 7 different teachers! That location was awful. The only reason he was there that long was because I had to wait for a spot to open at kids r kids. But I was still willing to give this chain a chance based on all the 5 star reviews the Whitehall location recieved on google. However, since this chain penalizes parents and children for leaving honest reviews on bad experiences, I have to question whether all the positive feedback on this location are authentic. I am thankful they exposed their true colors before my son could be enrolled. Thank goodness for freedom of speech!