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    The Learning Tree, LLC

    4.0 (4 reviews)

    Services - The Learning Tree, LLC

    Private tutors

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    Pearson Vue Testing Center - Enter this door and Pearson Vue's suite is the last door on the left.

    Pearson Vue Testing Center

    2.6(8 reviews)
    38.6 mi

    I had a very disappointing experience at the FTCE Pearson testing location in Melbourne. The…read moremanager, Donna, was extremely rude, dismissive, and unwilling to show any compassion or patience during a stressful situation. When I arrived for my exam, I was asked to provide identification, which I did. Unfortunately, my maiden name and married name did not match the system. I immediately tried to resolve the issue by having my husband bring my marriage certificate so I would not lose my exam appointment or the money I paid. Instead of showing understanding or trying to help, Donna bluntly told me he had "10 minutes" to get there or I would lose both my exam and my money, and that I could "take it up with an 800 number." I completely understand that employees must follow policies, but there is a huge difference between doing your job and treating people with kindness, professionalism, and respect. As a manager, I would expect someone in that position to handle situations with more empathy and willingness to assist, especially when people are already nervous and stressed about taking important exams. I do not recommend this location based on my experience, and I sincerely hope improvements are made in how test-takers are treated in the future.

    I took my test there yesterday. My appointment was at 3:00. I walked through the door at 2:58. I…read morewas immediately greeted with two extremely rude employees who completely belittled me and humiliated me right before my test for being "late". Needless to say, I was completely distracted and distraught during my test. I will NOT be returning to this testing center. DO BETTER!

    The Learning Tree, LLC - testprep - Updated May 2026

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