I do not recommend this business because after going there for a few years and having good…read moreexperiences I had one that still boils my blood. I had been asked about a medicine that I was taking and why I was taking it. I told them, and they grilled me about it saying I was taking it for one reason when I was sure it was another. I then hear the nurse go back into the office area and very loudly make fun of me and what I was taking, and why I was taking it. It left me embarrassed and angry. I called the office and nobody would talk to me about it and I left a message explaining why I was upset and nobody ever got back to me. Please do not visit this place. The quality of care is sub par and they are judgmental. Nobody deserves to be judged at the doctor from people that are just wanting help.

Wife had a walk in visit two days ago with flu like symptoms and was given a flu test but wasn't…read moreCovid tested. Still waiting on a call on the test results so she decided to call...twice...left a message and sent email and still hasn't heard back. Called and now the phone rings unanswered. The follow up at this place stinks. They obviously don't care or are under staffed and unable but either way this isn't the way to run a medical clinic!!! We will not return.

They conducted my annual physical today. The appointment started on time. Orderly info exchanged…read more Loved the Doctor, a woman named Doctor Felicia Gray-Hamilton. Trameccia took my blood. She is a highly skilled vampire. No pain, no hassle. Humana is our coverage. No fees involved. Free parking. Close to the Ford dealership in Collierville, TN.

I have gotten good care there in the past with decent staff. However now that Lauren Reilly, FNP…read moreis gone I am not getting anyone to answer the phone or messages in the patient portal. I am not sure they are still open. When you call the phone goes straight to voicemail. Not a good way to keep customers. I am going back to my old primary care provider who at least has someone answer the phone.

I went in for a persistent cough, sore throat, stuffy head. The girl at the front desk was very…read moreunfriendly. The nurse practitioner that I saw was nice. He looked in my ears, but never looked in my throat. He listened to my chest, and told me he was going to treat it as a bacterial, sinus infection and call me in an anabiotic, cough medicine, and a steroid pack. I asked for a sinus shot and was given that. He ordered a chest x-ray, but I had to go elsewhere to have it done I was NEVER asked if my medication's on file were still correct. The nurse practitioner NEVER asked me what I was currently taking for this problem. As I was leaving, I was given a piece of paper saying I was to continue the items listed that we had discussed. We NEVER discussed these items. Baptist should be ashamed of this business for such poor medical practice

I received help from Nicole this winter. I thought her care was excellent. She was focused,…read moreattentive, caring & I believe diagnosed my problem as pneumonia accurately. I thought she was unusually focused, customer oriented & caring and reflected the highest credit upon this agency.

Kroger Collierv clinic.. the worst experience ever. nurse rude. waited 30 minutes on a scheduled…read moreblood pressure check to be told it's going to be a very long time before I could be seen. I personally think the nurse was trying to get me to leave. terrible experience as usual at this Kroger. another reason why I only shop at this location when it's absolutely necessary. stay away!

I got here 5 minutes before they opened. I was first in line. I sat in the waiting chair for 25…read moreminutes before they even checked me in. Then I was advised they needed to check in other people that came in after me before he could see me. Absolutely HORRIBLE customer service!! I am sick and want to get in and out. This is ridiculous. I was the ONLY patient here for 20 minutes and I am STILL sitting. Do NOT waste your time on this place!!! Go somewhere where they actually give a damn.

Dr. Lee Magro is great person and really cares about his patients. Methodist Medical Group also has…read moregreat staff that will provide masks and get you in to be seen by Dr pretty quickly. I recommend going early in the morning. Dr Magro gives a set of tips on how to become more healthy (weight loss). His team are very well organized, they listen to any concerns you may have about your medication and inform Dr Magro so he can make a decision on your care. This practice takes bloodwork to check on your body. Lab results come back pretty quickly via email or mail. Great practice to help you find out what's happening inside your body. These people know their stuff and will make sure you're healthy and living a long happy life

This office does not answer phone calls and does not return messages no matter how long you have…read morebeen a patient. If you are looking for a doctor who cares or who pretends to care, I do not recommend this office.

Very good, great clinic! Get in fast to receive great care. Front desk person was very pleasant and…read morewas helpful.

This was the worst experience I've had at a healthcare facility. There was no urgency at any point,…read moreand I was left waiting so long that I had to go to the front desk multiple times just to be seen. It genuinely felt like I was forgotten. To make matters worse, my prescription was never sent in. Completely unacceptable. I wish i could give them zero stars

Been here twice. The staff at the check in is friendly…read more The nurse and doctor staff isn't very helpful. You basically need to have yourself diagnosed in order to get any good help. The doctor that I saw (both times) seemed to want me in and out as quickly as possible and didn't take much time to understand my condition. If you have to go here, do your homework and have a list of questions that you want answered.

If you need to see a doctor quick without an appointment, this is a pretty good choice. They're…read morewell organized and generally get you in and out in under :30 minutes. Much better than my Internist with average wait times in excess of 2 hours. But then again, I have nothing better to do anyway...right! The clinic is clean and the doctors seem to be competent and the two I've seen have a good bed side manner. I've gone there several times now and have been pleasantly surprised. They take most insurance and take all major credit cards. They seem to be well equipped and very efficient. Definitely a good choice for minor illnesses.

It's a nice big office with LOTS if comfy seats with a TV blasting harpy daytime talk show. It's a…read morebusy place with loads of people. The receptionists and phone staff here kinda suck. I have been here 5 times for myself & with my honey and I haven't gotten a single smile or cordial hello or goodbye to date. Hey you don't have to hire a staff that's full of personality but you shouldn't recruit your people from the DMV either. To be fair this attitude ends at the front of house (although the phlebotomist aren't all that cheery but they stick really great so that's okay) because the nurses are terrific and everyone back of house have a great manner and professionalism. Back of house is where the really important stuff gets done because this is the healthcare part happens. The rest is just money and time management and noise. My wife, son and I share the same GP or general practicioner (Lee Magro). He is a really good guy who is super sharp and listens to his patients. He is a real critical thinker and doesn't shy away from running any and all tests that can possibly get to the root of the problem. He gets it, don't just treat the stunkin' symptoms because the cause is the problem. A really great diagnostician always treats the problem and not the symptoms. He just has an office here and shares everything else with a gaggle of other MD's and APN's. There's also a DO here which is cool, I like DO's. 5 stars to the medical staff, not so much for the administrative and other staff.

First impressions can be deceiving. Initial appointment was just blood tests for both my husband…read moreand I. Okay, then Dr Ashlee Hendry recommended my husband to a specialist, then he had him going to his office for numerous visits. Then we had our yearly wellness with Ashlee in January. She sent Jim to another specialist for a colonoscopy (which we have absolutely no issues with that referral). Then Ashlee sent Jim to another specialist (outside the group) for more tests. Mind you, we are on social security and over a period of 10 weeks we had to fork out $340! I sent Ms Hendry an email and told her of our situation and asked her if the same thing would continue with a thyroid specialist for my husband and myself since I have a hypothyroid. We can't afford to fork out $35 each for copays several times a year. So the response I got from her is "you need to find another primary care doctor". What the heck!!! What kind of a doctor would "fire" their patients because they had a question she didn't like. What type of medical group is this who picks and chooses the people they want to "care" for!!!! Methodist Medical Group Primary Care on Champion Hills Drive does NOT care about the patient. Shame on Ashlee Hendry for refusing to answer the question to take care of her patients. And shame on Methodist Medical Group Primary Care for employing such doctors. M Hart