I went to CareFirst on 5/16/2016 for a possible urinary tract infection. They failed to send my…read morespecimen to the lab so I never received an answer to my question. When I requested a refund for my $100 visit I received an answer of "No, you received service" from four different people. I don't blame them for making a mistake but making me pay for their mistake and my useless visit is another thing.

I've been to this clinic twice this year for myself. The front end staff are very nice, however the…read moreRN who treated me both times is rude! Each visit she asked me why I didn't have a pcp, that it was cheaper than visiting the Urgent Care center. Now I appreciate anyone saving me money because I'm uninsured but she come off completely rude and offensive. This is your job, I'm paying cash for your service not your attitude. I work in the medical field and if my company ever heard me telling people to go somewhere else you could bet I wouldn't have a job!

I cannot begin to tell you how amazing Tucker and Tammy Walker were. They helped me so much today…read more They were not only sweet, but also so knowledgeable. If I ever need someone and I am in I will be coming back. And I would recommend them to anybody everybody who needs to be seen. Thanks ladies! You're the best.

I couldn't be happier with every bit of customer service I received. They took true care of me and…read morelistened to my concerns, they even helped my distract my toddler while getting me taken care of! So kind, quick service, and got me taken care of. I will definitely go back!! Thank you especially to Amy Thomas, I wish I remembered the other employees name as well they both did exceptional!

My grandma came to this hospital due to an emergency and the doctors are so lazy they didn't even…read moreclean a wound that was real dirty. we found out that their was still leaves, dirt and grass still under the skin that was already tore over half way off which they should have done their job but they didn't and they never will! it's more than just a cut and they couldn't do their job and clean my grandma up properly. They better hope it does not get infected then we can prove that this hospital didn't do their job and then their will be a big law suit! We will be figuring out where to report this hospital this hospital should be shut down!!!!!!!!!! This hospital should not be open right now they do not know what they are doing at all if you have an emergency please go to another hospital if you don't then you will not be getting treated properly! I can't believe this, it's so unreal! Trump needs to start going after these hospitals that don't care about their patients! I cannot believe they letted my grandma leave in such bad condition such a shame and guess what they got paid for it when they should have not!! I will be blasting this hospital out everywhere including all my racing buddy's so that the truth about this hospital gets spread out to everyone in Kentucky and around Kentucky. I will make sure people know not to come here!!!!!! Karma will come back to this hospital and it will hit hard!

I've been to too many hospitals in my life lol, and of course when you check into the emergency…read moreroom, expect and wait based on personnel for any hospital. Be it this experience was different, sure the wait was awful, but anyone and not just me that needed anything, those nurses made sure to something for any request they could fulfill in that moment. many patients approachEd the desk, asking simply for medication while they wait, and like I said they did that and many others, they did their job and they did it really well. Once they figured out everything and I was able to be seen, they took care of me and I felt like family to strangers in company. Shout out to Katlyn, and making sure I was in the loop of what to do going forward, I felt very comfortable handling myself from this experience. I really appreciated the time they took to take care of me, I hope they all have a Merry Christmas and a Happy new year!!

While this building has been around for a few years, it still feels newer. It houses several…read moremedical provider offices, including a Quest Diagnostics for blood draws. There is a digital directory when you walk into the lobby. You can search by the name of your doctor to confirm the floor/office number. The large facility also offers a large parking area. I've never had an issue getting a spot and the walk to the lobby is reasonable. This area has grown up a bit since this facility opened. Publix is nearby along with restaurants and other shops across the street.

If you want excellent health treatment this is a great place to come. The doctors and the staff…read morehere are highly qualified, friendly and helpful. When you arrive you are greated with a friendly hello and get the help you need to check in and get things started. This continues to be a very good facility.