I took my computer which was running Ubuntu to them to have Windows 11 installed. I provided a new…read moreversion of Windows. When I picked up computer I paid the bill, took the computer and left without testing it. Big mistake. When I got home and turned it on there was no keypad or cursor when I was in Windows. I took it back and was told that it was missing the driver and they hadn't been able to find it. I gave them the email and number of the company that manufactured the computer which has the drivers on its website. Today, I called to check status and was told no one had gotten back them. I asked them if they were going to be able to get it working and the guy I was talking to started going on making excuses and hung up on me. I called back and asked to speak to the owner. I asked him why he had not simply called the company to get the info. He said the phone call would be too expensive since it was a Chinese number. I told him I had an internet phone with low rates and that he could use it to call. I also told him I was disappointed that they have given back the computer and charged me for installing Windows when he knew it was not fully functional. The owner's response was terrible. He told me it was my fault for buying a "cheap" computer from overseas and that I was lucky he didn't charge me for the 12-13 hours they had into it. I guess that he had forgotten that I had the original receipt that showed substantially less time. Not my idea of customer service. Caveat emptor.

Excellent customer service! They are knowledgeable and so accommodating. I didn't know what part to…read moreorder, but they quickly gave me all the info I needed to do so.

We've been using this place for making commercial keys for several years. But today, I brought them…read morea small safe that we couldn't get open. They quoted me $60 to get it open after I had just visited allied locksmith on university where I was quoted $250 for the same thing. I'm just saying, these guys are really honest and you can tell that they do business with the goal of getting a customer to return not just getting the most money out of you on one visit. I'll not go anywhere else now.

From the owner: Lock and Hardware Service, Security Systems, Digital Video Surveillance, Medeco Locks and Keys,…read moreIntercom and Access Control, Liberty Safes

I needed a new car key after losing mine, I called multiple places and they weren't able to help me…read morein the time frame I needed. Mobile Locksmith were able to help me right away and had very good customer service. They also worked with me to get the cheapest option.

Mark & Jeanette are absolutely AMAZING!!! I am from the Iowa City area and was in Albia visiting…read morefamily. Long story short, car keys become lost in neverland. I called a few places and was referred to Mobile. Jeanette busted her butt helping me get the info needed etc... They got me out the door fast without killing my pocketbook. I HIGHLY RECOMMEND!!! Thanks a TON!

I got a quick reply when I emailed them, and they duplicated my apartment keys in less than a…read moreminute. Super fast and super friendly, too! Thanks!

Sent out technician to repair my 85yo mothers deadbolt. Didn't fix problem. Called and spoke to…read morerude receptionist and got brushed off. Charged $110 and never came back or called. Horrible business and customer service. Ended having J&J Access come out and they were friendly and courteous and resolved the issue. Never refunded $110 fee.

Honestly a Great Guy. Straight forward. Definitely knows what he's doing. Highly skilled and…read moreHonest. If you have a lock out and need help call 2nd Amendment Locksmith. I would recommend time and time over.

Mike was quick to meet me at my car and had it opened before I arrived, at my request. Efficient,…read morefriendly, even offered to jump start my dead car. I could not have been happier. His price was very reasonable. Thank you Mike! Rob Houchin