Excellent experience!!... we only used a small unit for 1 month to stash Christmas presents from…read morethe kids, but I can't say more about the facility and staff. When I explained what I needed to Kathy, she gave me a very conveniently located, perfectly sized unit. Very clean!! No problems with access at any hour.... We only wish we had known they accepted deliveries before we moved out. Would definitely rent here again. Only negative is they entry code pad for the gate is too close to the fence.

Facility and storage unit very clean, staff is friendly and helpful. Prices are very reasonable…read moreand any increase is very minimal. Definitely would recommend!!

One of the few places with availability after hurricane Ian. Customer service was great, Barbara…read morewas extremely helpful getting us situated and even assisted when we lost our keys and needed to drill out the locks and replace!

Well what can I say. I showed up after 225 mile trip to store my goods. On a Friday at 1 o'clock…read more The place was not staffed. I called the number to get in into the main office. Where the lock for my storage locker was. The door-lock was not working . Without being able to get access to this locker for the storage locker. I could not use the storage location. They said they were going to give me a refund. It's been a month. I've got no refund I've gotten a bill for the next month storage. Which I cannot use because I couldn't get into the storage office to get a lock for the storage location after 4 Hour road trip. Do not do business with this company. I called them about a refund. They said it would take 3 to 4 weeks. I still not have gotten my refund. I have wasted over three hours of my time with this company. I have never been treated so poorly by any company. The guy on the phone knew the door-lock on the office did not work and yet they still take money and do business.

Excellent check-in. Easy access to indoor space. Attendant showed me the unit, entry and lock…read moreinstructions. Super clean and cool The 5x10 was way bigger than I needed I needed. Go look first. Online signup was fast and easy.

We already have a storage unit but the price increases has caused us to look elsewhere. We checked…read morearound and Extra Storage Space had cheaper units and was closer to us and our other unit. We rented the unit through their website which was very easy. When I went to the office to get the unit number I was greeted by John who is incredibly nice, knowledgable and extremely helpful. Unlike our other unit this unit is caged off at about 8' so we needed to get a larger unit which was no hassle to do at all. We were still saving A LOT of money. John and the prices of the units are what make this storage facility the best one in Fort Myers, Florida!

I've been a customer of Metro Self Storage for years and have had easy access to my household goods…read moreand photos and the things from my late parent's apartment. The staff has been always helpful and kind and I've received great customer support. I have NEVER seen bugs or felt that my things were at any kind of risk in the unit. The facility is clean and tidy. They have a large garage door for easy ingress/egress for your things and carts to help transport from your car or unit. I've always felt that the cost was reasonable and now with me closing my unit down, have received personable service and assistance in the close out. As a 30 plus year resident of Ft Myers, I can give them my highest recommendation and love this family owned business.

Great facility, friendly and helpful staff! They went above and beyond earlier this summer when I…read morewas helping my parents move into assisted living and they needed extra storage space. They already had one unit here and the staff was able to quickly find two units side by side. They even helped with moving things into the units. Highly recommend!

We used them multiple times for multiple units. They were great. Polite! Clean! Place was well…read moremaintained! Check and and check out was smooth and easy. They clearly care about the customers and their belongings. Always accommodating to our needs. Even available after hours when we couldn't remember our code.

The failed comedian idiot below stating that I didn't pay my storage unit is a liar. My story was…read moreon the news and is legit. They offered no protection for my unit and I was paid in full.

Made a complaint regarding a neighbor and how it was parked. Manage became a bully and when I would…read morenot concede. He told me that he would terminate my monthly agreement. Found another spot with the same amenities and closer to the water. Very bad service and management style.

I love Diplomat for storing our RV (aka the monster!) since we upgraded last year just before…read moreHurricane Ian. I like that fact that we have a spot that is underneath the overhang and has access to electricity. This way we can keep the inside temp at around 78 degrees all year round when we are not using it. It is great for me, a person with allergies and we can keep the air purifier running. It's so much easier for us to clean the inside in a comfortable temperature. We also have unlimited access to the truck wash which is included in the fee and you can wash and vacuum your car too. We have access to the dump and water too. There is a restroom for you to use in the main building along with a conference room that is available for rent. Did I mention that it is gated?! There is full time staff there that is on the premises and it is family run. This way we don't have to worry about theft or break ins. Our RV remains protected from high winds and hurricanes too. Last year after Ian we were able to take our RV to the east coast until we got our water and electric back in Cape Coral. I highly recommend Diplomat RV and Storage and their staff is exceptional!

nice people, brand new clean RV storage. They are just going through their initial opening steps…read more so they have lots of open spots. well designed

Crossroads is an incredible brand new storage location accommodating motor-homes, boats, vehicles…read moreand many other storage needs. We visited the facility last week and were truly blown away by all the features and the exceptional customer service. They have lots of enclosed units in a variety of sizes, with the largest big enough to store our 45-foot motor-home. The enclosed units have temperature control and their own electrical panels along with coded access. There are also canopy options, which have electrical hook-ups AND fire suppression systems. And the entire facility is surrounded by a high wall, security cameras and storm drainage. In fact, we learned the entire facility has been built to withstand severe weather. Lastly, the owners are wonderful (which was mirrored by the other customers we met last week) - this is a family owned business and you can tell their genuine customer service and communications come from the heart AND the sincere desire to be successful by way of providing a great storage option with excellent service. Pricing options give real value for money and with no flexing. And we were told we can use the wash bay for free. We researched lots of places in the surrounding area and we would absolutely state this is the best option by far. In fact, we've not seen anything like it anywhere. 10/10. Thank you, Dana and Don for the tour! We will be back.

Awesome!!!!! Mid Cape Storage Facility Unit 12 stick outfit what a great business and people that…read moreare there! They took care of everything for me they were polite they are very reasonable and all in all it was just a fantastic experience!