My first time getting Filler was at Renew with Angela. I saved up for months. She put filler in my…read morecheeks that dissolved within 3 weeks. I tried Botox and it did nothing. Then I tried threads and they snapped within hours and left a pea sized bump on each side of my forehead for over six months.Angela said it was my body. The threads left a giant scar on my face, people ask if it was from chicken pox. They are required to fix their mistakes but instead Angela charged me more! Eventually I tried another med spa and both my filler and Botox worked great and lasted a long time. I have now been to three different med spas who know Renew because they are constantly fixing their mistakes. I look in the mirror at the damage they did and cry. I only wanted to improve my self esteem and it ended up costing me permanent damage. Lastly, I remember telling Angela about my love for animals and she told me how her husband recently killed a poor baby deer instead of taking it to a rehab. Why would she think a person who loves animals would want to hear that?!

I bought two products last Thursday from this business. I called before they were shipped out to…read moreensure the delivery date matched up with my travel schedule as I'm leaving the country. I expressed the possibility of switching the delivery address to another location/state of where I'll be closer to departure date so I'd get it in time and instead of listening to me and letting me finish that delivery option I was interrupted and assured it would arrive on time. I won't be receiving my products bc they didn't have the patients to let me get my full sentence out before making false promises.

Very unhelpful, judgemental, and uncaring practice. Received better care and services from secular…read morecounseling sources.

Genesis Associates in Coeur d'Alene is a great Christian counseling center. They have an excellent…read moregroup of certified counselors who offer solid, Bible-based family and individual counseling on a sliding scale that works with your financial situation. My husband and I hit a rocky spot in our marriage some years ago and were able to work through it with the help of one of the Genesis counselors, Bob Henniger.

Angela is very friendly and easy to share with. She gives valuable insights and is professional…read more Her office is very comfortable as is her style of counseling. I would highly recommend her.

The PT/ OT team here are amazing. Darren, Kendall, and Christin were beyond helpful with my healing…read moreprocess. The team that helps with PT OT is what really makes a difference in your healing. The nursing team such as Anastasia, Betty Jane, Anderson, Ongeshi, and Raquel were top notch. The nursing team is very skilled and well beyond adequate. They work extremely hard to have us patients here feel cared for and heard. The CNAs who made my daily needs feel important such as Jessica, Kaya, Kalu, Gilbert, and Angela are amazing. Sean the main person over activities for the week helps to make every day of the week feel like there's some fun event that Will be going on. He helps bring a young experience to the nursing home to make it to where he said himself. If he had to send a loved one here he don't wanna make sure they're having a great time. Then of course, admissions team were amazing and very helpful with any need I had. Rich, the driver who took me to all my appointments, was very kind and helped make even the earliest mornings feel great.

My mother lives in Spokane Wa. My sister and I are from out of state. My mother does not want to…read moreleave Spokane. My mother got very sick due to Small Cell Lung Cancer. The cancer kicked off an immune response that caused her to suffer from memory Loss Mental Confusion and Seizures that nearly killed her. My Mother was recovering from seizures caused by a small cell lung cancer and was moved from Sacred Heart Hospital to Spokane Falls to recover. When my Mother was checked into Spokane Falls she had with her several personal belongings including a book shelve her portable stereo and her wallet with her debit card and ID among other items. She also had a Fall Risk condition which brings me to the first problem with Spokane Falls, their staff do not understand what "Fall Risk" means as my mother was admited with a Fall Risk Classification, yet staff consistently let her get out of Bed and move around on her own. She fell and got stuck between a toilet and the wall in her bathroom causing a trip by ambulance to Holy Family Hospital. While at Holy Family they had noticed my Mother had several fall related head injuries. She also received chemo treatment while there. After Treatment, Holy Family Transferred her back to Spokane Falls. However upon arriving back at Holy Family my Mother started having seizure again. Spokane Falls sent her back to Holy Family who eventually transferred her back to the ICU at Sacred Heart. My mothers condition declined to the point that she was removed from Life support and put into palliative care. My sister and I went to recover my Mothers personal belongings specifically her wallet with ID and Debit Card as she was dying. Unfortunately, this brings me to the second major problem with Spokane Falls, they lost all of my mothers belongings. They tried to say she took them with her but there are 2 problems with that story. First my mother was never in the condition to do so, Secondly she had way to many belongings to take on an ambulance .... There was no way they are going to let you load a book shelf onto an Ambulance. We checked with Holy Family, Sacred Heart and AMR ambulance service and none of them knew anything about my mothers belongings. AMR outright denied that the took on any of her items. We even visited the hospitals. We checked my mothers latest banks statement. She should not have a single transaction on it this year (She has been hospitalized or in a care facility with limited mental capacity since December 2024. Her latest statement has some large transactions on it. Currently we do not know if these are auto payments or manual withdraws. When this is over my sister an I will be getting the Spokane County District attorneys office, law enforcement, Washington state department of human services, and federal regulators involved. So in short if you truly love your loved one needing care DO NOT SEND THEM or LET THEM GET SENT TO Spokane Falls. Your love one will not receive adequate humane care and their belongs will more than likely get stolen or come up missing.

What an awesome place! I came in to try a few machines and was blown away. With a background in…read morehealth and fitness, it was easy to see how beneficial everything they offer is for anyone! I tried the Cryotherapy, the Big Squeeze, and the PEMF machine. I felt amazing the rest of the day, and slept like a baby! If you're trying to improve your over all health, or if you're a seasoned athlete looking to up your game and speed recovery, this facility has something for everyone. I was thoroughly impressed. The staff was kind and extremely knowledgeable, and the over all experience was just amazing!! I will definitely be back, and will be recommending to my fitness peeps!

I noticed a couple other reviews and wanted to share mine. Much of what the others said is true,…read morethere have been issues as this is a new location and a start up business. Nine times out of 10 there will be issues with new things. I believe that Upgrade Labs Corporate needs to develop more on roll outs more so than the local ownership. I believe there was alot of excitement in getting it started and I think things that were out of the control of the local owner deeply frustrated him. He shared some of those experiences with me and offered to "make it right" every time I am aware of. This is like any typical business, getting good staff in this "new world" is challenging. Getting people trained and retaining them can be tough. I have had issues with staff not being friendly, and I spoke to management about it, and I can see the change. I think your approach to an issue goes a long way. I have found the management to be very engaging and willing to work with me through many of the same problems the others spoke of. As far as the technology and the treatments, I believe in them 100% and am super glad "lil ole CdA" has an Upgrade Labs. (There are currently only like 7 across the entire country). i put my body through the paces so to speak on a daily basis and the treatments are great for my recovery and keep me in the game. Yes, they have had some issues and are working diligently to get through them...a little patience goes a long way.

Great quality care. Can always make an appt on an emergent basis. Highly recommend for every ageread more

My journey with Compass Rose begin in 2015. I was in a very dark place emotionally and mentally…read more Stacia and her associates have helped me time and again to navigate my journey in this earthly incarnation. I am deeply grateful for all their assistance and guidance. Genius healing takes time. Be patient in the process

My connection with Compass Rose starts when I met Dan several years ago after an injury. After…read moresurgery it was suggested I seek out massage for tight muscles. Being a busy mom with little time to myself I called several places only to leave messages, but Dan answered the phone and to me that was a sign. Fast forward to now. I'm retired due to medical issues, but it's giving me the opportunity to slow down, listen to what my body is telling me, and take the time to work on things that I had ignored. Dan and Stacia have helped guide me on a spiritual path through meditation,magnified healing, Angelic Reiki, and light therapy. I never knew the the weight of my burdens that I had been carrying until I've been able to release them. I look forward to continuing to work with Dan and Stacia and highly recommend Compass Rose to help you on your journey as well.