I moved into the apartments behind this business some months ago. Shortly thereafter, when I ordered things online, I noticed that I could pick them up as an access point here. My apartments are often inaccessible due to others locking our entry door during the day, and I sometimes worry about things getting stolen. This takes care of both of those issues. Perfect. Imagine my surprise to have the cherry on top of cheery, lovely service every.single.time. I come in (which is fairly frequently). The business appears to be family owned, and they've got a litany of other services I wouldn't hesitate to ask for, if needed. Whenever I have a package to pickup, it's always quick, efficient, and with a smile- what more could you ask for? I'll be sad to move in a few short months, but I've appreciated these folks alot in the time I've been able to use them. Fair pricing, wonderful people. Thank you! read more

I feel like they swindle people by not explaining the situation. Paid for something that was supposed to be delivered on sat ( two day delivery, mailed out on Thursday) when i specifically indicated it needs to be delivered 2 days... we checked and cheapest was FedEx. We did have weather delay which i understand we can't do nothing about mother nature but package kept getting delayed. Still not delivered on Tuesday even though package was at the destination. The person at the other end had to go to the local center and they explained it was not sent as 2 day delivery. Called the mail center and they are explained it indicates it is a 2 day delivery but when they get delivered is fed ex issue, not theirs and i did not pay for 2 day delivery. That was never explained...I thought I was getting a good deal but apparently I was swindled... won't be using them.... should be honest with people. read more

Awesome service! Especially during the winter holiday. I'll definitely be back! I had zero issues with shipping my holiday packages.

Heather was incredibly kind and helpful to me when I was shipping a package and offered me all the available options for pricing and services. I am so appreciative! read more

If I could give them more stars I would! I've had a rough past year financially and the girls here have worked with me and did everything they could to help out..never judged or made me feel less then..I love everything about this place..true blessing..thank you guys and keep up the good work!! read more

Needed fingerprint service and discovered The Mail Center. A great venue with a friendly vibe if one needs a postal box or service. Claire was amazing! Came in with an online appointment only to learn I signed up for the wrong service. Claire provided me with contact information and option to speak with a person. Called and everything went as she discussed and of course I was sure to select this venue. Returned the next day and Claire assisted me. Smooth Operators! Clean, well-oiled machine with such a warm friendly greeting. Will be my new go to and locally owned. read more

The mail center went above and beyond my expectations! I had to mail a package overseas, and not only were they very knowledgeable but they showed me the best price of sending it! The private mailboxes are great and I opened one right there on the spot. Brian was very friendly and gave me amazing customer service. I not only will be back for all my shipping needs, but will highly recommend to all my friends :) read more

The Mail Center - They were remodeling the private mailboxes but they already looked great! - Mailbox Centers Near Me - Colorado Springs, Colorado

Quick service and knowledgeable on timelines. I would absolutely trust them with your holiday shipments. It's nice to have such helpful people when they could likely automate much of their service. read more

The owners could not be nicer people. All your postal needs in one place. Also they have cool locally made gifts.

I needed to send something quickly and certified. The people here helped me find a cheap quick way to do it. Sending my girlfriend there today so she can send something overnight. I'm sure the customer service will be just as good read more

Zero stars For this business, they refuse to serve veterans. I went in to do an I-9 verification and the lady pretended like she didn't know how to work the machine, her coworker said she was the expert, and she refused to process my I-9. When I confronted her, she says she doesn't have good experience with veterans and so refused to help me. This business should be closed down. read more

Huge shout out to the team at The Mail Center! They have been amazing. They have easy package drop off, quick checkout for mailing certified packages/mail, convenient shipping supplies (they even did me a favor with getting some crinkle paper for packing some boxes for my business), and secure paper shredding! Customer service is excellent and services offered are many! 100% recommend doing business here! ! read more

You know you're getting old when you really appreciate and leave a review for a mail center! I've used this mail center more than a dozen times to ship out packages, send returns off to Amazon, etc. Most of my packages have a prepaid label so I just drop the package off and I'm in and out in a minute. The few times I've needed to personally ship something to a friend or family member, the staff has been so helpful and kind enough to explain and show me the different options for shipping (delivery timeframe, cost etc). Totally beats having to go to the actual post office or UPS or fedex store. read more

Fantastic finger printing, no more black ink! When work decided I needed to undergo more federal licensing I signed up to come by and get my digital fingerprints done. Everyone was very kind and thorough. Such an easy experience I will come to support them from now on! read more

The RUDEST person ever. NO customer service. Kept interrupting me when I tried to ask two questions. If you DONT want to serve customers and be polite, go live in a cave. You have NO people skills what so ever. Thank you for being rude because we found the NICEST mail person. We won't be back. read more

I had originally been exposed to The Mail Center when I had a UPS package to pick up there. I recently had a large package to ship and needed a specific size box. I decided to return to there for that reason. I am VERY glad that I did. Both owners were super helpful in many aspects - helping me find just the right size box, exploring shipping options and being very patient with me throughout the process which I greatly appreciated. Great sense of humor, too! I will DEFINITELY be using them for my future shipping needs. read more

These people were so wonderful and helpful! My sister and I needed a notary ASAP and we found them here on Yelp! We walked in and were greeted right away and served immediately. They have an adorable and friendly dog greeting you too! Regular customers were coming in and out and greeted by name; I always appreciate that. We were in and out in less than ten minutes which was super helpful since we had a 4 year old and a one year old with us too. :-) We highly recommend this mail center and we will be back! read more

The Mail Center, 6547 North Academy Blvd, Colorado Springs, Colorado, 80918 I went into this facility on 24 Oct 14 to ship a critical overnight package to arrive by 1200, 25 Oct 14. When I checked it Saturday night, the package was still sitting in the Mail Center's store. On Monday, we (two of us) furiously worked to try to find out what happened to the package. Jeremy with the Mail Center says he gave the package to a FedEx driver BUT FedEx overnight says it was never received/picked up. Interesting that the package had personal information and now due the negligence of The Mail Center, the package was lost. A guaranteed overnight package was lost!!! Even now we are on the phone trying to solve the issue--where is the Mail Center? Besides an e-mail and giving us the case number, the Mail Center has done nothing!!! 1315: After four hours of phone calls & conversations, we just found out that Jeremy gave our package to. . .not the overnight driver as required . . . but the ground driver! It is unfortunate this has happened; however, it is now costing me $10K+ in taking time off work, phone calls, international travel plans now snafued, itineraries, non-refundable tickets, and fraud alerts because my paperwork goes to a non-US consulate. Beware! Whether it was improper training or negligence, my guaranteed package never arrived on the day or time and now my international trip is in jeopardy. If this situation was done correctly, this incident would have never happened. read more

quick competent service. If you need notary service this is the place to go in Colorado Springs

I love this place. The girls are so professional and kind and go above and beyond to help. I call them a lot to see if I have mail and they are so friendly and never seem bothered. I highly recommend this business. read more

I used their notary services. They were prompt, friendly, and helpful. Definitely would recommend.

Everything went perfectly. One of the employees(or could of been the owner) saw me and opened up a second cash register to check me out even though there was nobody behind me and only one person (already being checked out) in front of me. read more

I have been using the mail center for years. I have two mailboxes there for businesses I own. I send packages and faxes and get documents notarized at the Mail Center. Lisa is very friendly and takes very good care of us. She even calls me when she knows an important package has arrived. She helps with packing the items I ship and tells me how to save money when shipping. It is great to have a place that offers so many services and makes my life easier. I highly recommend the Mail Center for personal and small business mail and shipping services. read more

Fast and efficient. Good packaging of whatever you want shipped. Have worked with them for years on our mailings and highly recommend them. read more

This place is amazing! One stop shop ran by a wonderful husband/wife team! We use the digital mailbox and it's awesome! They notify us with a scan our mail and packages we can look at it on the app and control our mail from there! 100% recommend! read more

The best mail service in town. Friendly and efficient people, warm and inviting environment.

I shipped over a dozen presents last week to my kids and grandkids all over the country and the mail center employees were awesome! They packed them up and found me the best rates for my packages. Some went FedEx others went UPS and they had Post Office options too (but I don't trust the Post Office). I love that they can offer shipping through everybody- never going back to a UPS store or the post office again read more

Loved The Mail Center employees and shipping rates! great experience, great deals! Shipped three packages and two were cheaper to send via FedEx and the other one was cheaper through UPS- glad to have options like that to save money read more

I love the Mail Center. It is so much better than the overcrowded post office. The people there are nice they even carry packages to your car. Sometimes they get really busy but that would be expected anywhere. I'm planning on keeping my mail box here for many years to come. read more

No customer service. I went in the shop and the madam manager there asked we what I wanted, kind of without care. I explained I wanted a document notarized, and naturally asked the cost. She proceeded to do data entry she had been doing. Without turning or raising a head she asked her assistant to help me. The assistant too without turning or taking eyes off a computer monitor told me to wait (that she was busy). The most remarkable thing is that from the moment I entered the shop and while I was talking with the madam boss her eyes had never left me and her ears were glued to every word. Like manager like assistant, I thought. The waiting was painfully long for me. I could have left but I made a decision to stick it. Eventually the assistant attended to me. To my surprise she didn't know everything required to notarize and had to refer to the madam boss. My conclusion was that they hate foreigners like me or I was not spending enough. I settled on the former. Of course I will spare them the trouble and not set foot there again. read more