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    The Mailing Group

    5.0 (1 review)
    Open 8:00 am - 4:30 pm

    Services - The Mailing Group

    Copymaking services

    Printing

    Scanning

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    9 years ago

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    Copy 2 Copy

    Copy 2 Copy

    (139 reviews)

    Kearny Mesa

    Copy2Copy completed an amazing document digitization project for us, preserving our family legacy…read morefrom the past 100+ years. This was way beyond scanning of historic documents - their quality control is unmatched - cropping and positioning every scan, which was perfectly digitized, and meticulously labeling every document, folder and file in a logical file structure so we can easily locate over 7,500 documents. Some documents are from the 1940's and earlier, larger format, which required careful handling to preserve both the image and document. Nimish and his team are responsive, communicate well and thoughtful in how they approach a project of this magnitude. They had many helpful suggestions as we progressed to completion. We've uploaded the entire project to a protected redundant shared Google Drive structure so all the kids, grandkids and great grandkids can access it for decades to come. We highly recommend Cop2Copy for important, high value projects to preserve treasured memories like this, in an easily accessible and organized format. We are beyond thrilled with the outcome.

    Mimosa was extremely friendly! He listened to what I needed. I needed a booklet reprinted. The…read morebooklet was 39 years old. He stated they could make it and suggested I make a digital copy for future needs. I went with his suggestion. Mimi's said it could be done within an hour. That made me so happy because I was in the area for other businesses and didn't want to come back due to working in another part of town. I returned in an hour. The booklet was completed with a digital copy on a memory card. They even made me a second copy for free! Was it worth the cost and time? Absolutely because the booklet will head out to a friend that has lost his years ago! The booker is from our bootcamp days from the U.S. Navy from 1987! Thank you Nimish at Copy2Copy for your help, suggestions, and friendly staff!

    Printivity - Promote your brand and drive awareness with custom postcard printing. Great for mailing campaigns, handouts, coupons, reminders, and more.

    Printivity

    (174 reviews)

    Kearny Mesa

    Don't bother paying extra for rush shipping, because they will end up delivering it the same date…read moreas the original estimate and offering no refund on shipping costs, only a coupon for 10% off your next order. There definitely will not be another order.

    We got some misaligned business cards with crooked cuts and they didn't help us with it because my…read moreboss took more than 30 days to notice. Technically past the 30 day guarantee but someone told us they can fix it but another department said they couldn't a few weeks later. Just be sure to check your orders, especially the cuts. I believe it was customer support vs the actual sales/operations/printing department. I understand it was my boss's fault for not noticing for over 30 days. The order was placed in late 2023 and he did not notice until early 2024. And I know the guarantee only covers 30 days. But they told me they would fix it and I spent a long time taking pictures and uploading them between multiple emails because the pictures were not delivering from my company email to their customer support so I had to redo it. A few weeks after all this, they decided that since it was more than 30 days they changed their mind and would not help us. And again, yes it was well over 30 days and no longer guaranteed but we thought maybe they could do it as a courtesy. I was explicitly told that the replacements would be included in our order in January 2024, which was about 90 days since the bad order, but they never came and they retracted their statement :( The fact that they sent us thousands of crooked business cards for a substantial amount of money, then mistakenly told us that they would fix it after I spent so long to get those pictures and then waiting so long before saying otherwise. My boss was considering taking our business elsewhere, however, their prices are good and we only had that one major issue besides customer service being a little slow sometimes. Their delivery speeds are good as well and I'm happy with my business cards, he was just not happy with his. UPDATE in response to the customer service comment: Yes, I was aware it was past the 30 day guarantee. No, it was not "a year ago" at the time, it was a few months from late 2023 to early 2024. I didn't mind that the guarantee doesn't cover it. The thing that bothered me was the fact that customer service told me they would fix it regardless of it being a few months later, and I spent a lot of time sending them pictures and dealing with support through calls and emails. I believe it was a miscommunication between customer service and the operations team. Or between different customer service agents. Or maybe the first agent I spoke to was either lying or didn't know what they were talking about. I'd be fine if they told us right off the bat that they couldn't do it, as we just asked them to do it as a courtesy and didn't expect them to say yes. I was pleasantly surprised when the first person said they would replace it for free. They promised to send it with my January order. But then after that didn't happen, and the Yelp comment implied it was a whole year before my review without actually addressing the problem, my opinion on Printivity customer service is very negative and this brings down my rating. Just be sure to check EVERYTHING you receive very carefully when you receive them. I checked all 1000 of my business cards and they're fine. They have good prices. Just the customer service could be improved. At this point (2025), it all happened over a year ago, for real this time. The original order was in late 2023 and my concerns were "addressed" in early 2024.

    The Mailing Group - marketing - Updated September 2026

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