We have been trying to get payments for the last 3 months, we provided services,it's been…read moredifficult, all we need is payment for services provided

If I could give negative stars I would. The place was filthy. My commode was not cleaned for 3 days…read morebecause no one will do something deemed "not their job". I left there in worse shape than when I went in only to later hear 3 horror stories from family and friends and in all 3 incidents, the patient died even though they weren't in there because they were going to die but just to get rehab. I was never given any rehab the entire time I was there. I was not even allowed to get out of bed for the month I was there. The patient in the next bed could not feed herself so the nurse would give her a couple of bites of food while she was putting in info on her computer. When she finished her work, she left and the poor woman hadn't eaten anything. The next day, as usual, they were all running behind and I heard her say to the woman, who was unresponsive, oh well, I don't have time to get those bandages changed so it will have to wait until tomorrow. She had changed one of them. Later that night Drs. and nurses came charging into the room. The poor woman was bleeding out from the wound that the nurse hadn't bothered to change. They had to rush her by ambulance back to the hospital she had come from for emergency surgery. The place was so bad, my husband slept in the chair next to my bed every night and left at 5 AM to go home and take care of our pets and then go to work after he made sure that I had 6 or 7 ups of water lined up because the nurses would never give me any. I actually went an entire day and they never gave me my morning or evening meds.

Staff is amazing: warm, caring, invested in your recovery. I was there for a broken hip and they…read moretaught me how to climb stairs the second day! Everything they teach is designed to get you back to your life as soon as possible: they even have a fake car to practice getting in and out of! Several people stand out: nurses Lydia, Vivian and Abu, each of whom made me feel my health was important to them; OT Rachel B, who is an amazing person with all sorts of tricks to make living independently with a broken hip possible;; Mary C, PT, who was contstantly enthusiastic and supportive; Dr. Dain and Dr. Brown, who visited daily to check vital signs and ask how I was doing. The food was not exciting, but it was well-prepared and you could chose your own meals. Quite frankly, I was surprised by what a positive experience it was to be at Fairlawn. I was there 11 days. Highly recommend!

Nurse practitioner was awful not to mention the food was awful there was only a couple of nurses…read morethat were very kind and they couldn't do anything about the nurse practitioner and the nursing charge the supervisor didn't do nothing that was in charge I was treated poorly and the physical therapy and occupational therapy was fine that's exceptional and the rest of the Care was awful that's all I got to say

Yes Five Stars. Not given lightly. My father first used this company because of a friend's…read morerecommendation a year ago. He had just had a pace-maker installed and needed help at home. Complete Private Home Care sent out various people to handle everything we needed, carefully following his Primary Care Physician's list. This included an initial consult with Sue and then Danielle the nurse in charge of all the other aides and therapists. I know their names because I had to use them again after my father ended up in the hospital again this time with pneumonia. I didn't have much experience with home health workers when I hired Complete Home Health. However because of my age (mid 50s) I have had too much experience with my friend's parent's aides and assisted living situations. Also I had to oversee aides in Texas for my grandparents. So while I had not personally hired but one aide before (freelance--without an agency--also a friend's recommendation) I do feel able to award those five stars. What sets them apart? First they are very professional. I think perhaps because they are a smaller company, they are on top of each of their clients. They always knew who I was, and who my dad was and which workers were involved in his care. The co-ordinator Jon has a handle on all the clients. Next, the Administrative nurse has a great list of caregivers she can call upon. My father had problems swallowing and was prone to inhalation pneumonia, the therapists helped him learn strategies for eating. Physical therapists taught him to get him up walking again, home assessors came for safety. Further, they took a huge load from my shoulders by communicating with my father's Primary Care Physician at Harvard, so I did not need to still be in charge of all that on top of all the rest I was in charge of. Finally, all the people were loving and I never worried someone would steal from us or hurt my dad. They demonstrated far more patience than frankly, I had left in me. They suggested intelligent solutions to home problems such as different pill containers, cutting back shrubs for ease on stairs, removing certain roll around chairs, etc. They responded Immediately, and were able to be at the house within 4 hours of suddenly learning he was being released from rehab. When I was forced to hire them for out of pocket 24 hour care, they were able to make this far more affordable by charging for blocks of hours. Because we had installed 2 Drop-cams we could see that the 24 hour aides were never more than 20 feet away. This is a fabulous company. Hire them and feel safe. If you are like me, you need it.

Complete VNA was unbelievable. They cared for my dad with the utmost professionalism and…read morecompassion. I am a registered nurse, and I was blown away with the level of communication with my family and the quality of care. I'd recommend them to anyone. Awesome agency!

This is a great assisted living community. It looks like an ivy league university campus, with…read morebrick buildings, and very well maintained grounds. The interiors are very nice, with plenty of common areas for meeting with large groups, and for private relaxation. My mom stays here and loves it. She has her own room with a sink and microwave.

From the owner: The moment you arrive at Notre Dame du Lac you feel something special. You experience: A joyous and…read morewelcoming spirit. The Sisters of Notre Dame de Namur mission of care and compassion in action A pastoral country setting in the heart of Worcester. The beauty and grandeur of an award-winning newly restored historic building. A committed staff who provide personalized, high quality care. The comfort and peace of mind you have when you know you have arrived home. We invite you to come and experience the difference.