Very bad customer service, manager Rachel is rude and has no authority or ability to handle…read morecomplaints. Changed their policy July 1 to 24 hour cancellation notice or pay 50% but did not communicate that when booked less than 24 hours out and I tried to cancel within 2 hours of making appointment. "Didn't you see our text" and "it's corporate policy and they did a test pilot so I'm sure it's a good policy" is how she handled my situation. They will lose many customers this way and she admitted she is spending a lot of time dealing w these complaints, not surprising. Good luck:)

Very rude person that tried to wax me by the name of Nakia. I told her that I would like someone…read moreelse to do my wax if she was going to continue being aggressive because she was aggressively pressing down on my thighs multiple times telling me to relax . I couldn't relax I felt rushed and we eventually ended the service. I have had waxes numerous of times and never in my life felt this uncomfortable. There was no manager on site. I wouldn't recommend her or this specific location again.

Meliz is the best, she is so sweet and has so much knowledge to share! She is so great at making…read moreyou feel comfortable!

Great pedicure. Ask for Vicki. I will be back again. Very clean also. Thank you for a wonderful…read moreexperience

I've been going to Deb for almost 7 years, and I'll never go anywhere else! In fact, when she moved…read moreto Belize for 8 months, I couldn't bring myself to go anywhere else even though I tried! If you want a great wax experience, look no further. The pricing is comparable to other places in the area, Deb is always finding new ways to help her clients have a great, convenient, and comfortable service. She'll make you feel like you're friends in an instant!

Deb makes you feel comfortable, is friendly and reasonable.read more

Okayyyyyy this waxing the city is amazing and so kind! I was rushing to get here before closing…read moreafter finding another location closed an hour earlier. I called while driving there explaining that I was trying to get in before I left on a trip the next day. The nicest girl on the other end told me it was no problem and if I could get there at least 20 minutes before closing it was no problem, she would wait. So I made it and let me tell you she missed not one single anything! This was the best wax I have ever had. I will always come to this location and work with the girl I met! I feel terrible because I can't remember her name but as soon as I do I will update. The store is sunny and upbeat per usual and the tables/rooms are so nice. Definitely stop in here.

This month marks a year of being a member at waxing the city! I remember my first time coming in to…read moreease into a Brazilian wax, and Kacey was my cereologist. She was truly the best and made it so enjoyable (as enjoyable as getting hair ripped out of your body can be LOL) and safe for me. Since Kacey left, I started going to Alexis!! She is really quick but also very thorough and does everything with excellence. If you suffer with ingrown hairs like me, she will WORK those right out of you! She did an incredible job and it was quick! She is a little bit more shy however, still so sweet and such an awesome person to work with! The gals working at the front desk are always sweet, I have never felt insecure or miss treated when I go in. They are also helpful and the salon is kept in top shape! Everything is thoroughly cleaned and there's never a speck of dirt! Love this place and am so grateful to be able to go.

This location has weekend hours which is very convenient. I received the same color and experience…read moreas the one I had at the 114th location. I was a bit more comfortable with the staff available at this location, or maybe its me who is getting more comfortable getting mostly naked in front of 20-year-olds :-) Either way, Shine provides great color, coverage and longevity for a high quality spray tan!

I am 67. Lots of haircuts over the years…read more The Men's Salon on Lakeside hired a new barber. Her name is JACQUELINE MONIQUE She is very talented. Best haircut ever! Tom Palladino

Great experience with my hair stylist Raiden!…read more Very personable and a great haircut! Highly recommend both the establishment and Raiden!

Amazing, simply amazing! Jill is definitely the shit and I'm here for it! She was thorough and…read moretimely and did everything to make my experience comfortable, my hoo-ha thanks you, Jill! The space is clean and nicely decorated and smells amazing! Her facials are soooo relaxing and perfect when you need a little self-care! She also gave me a few tips on how to ensure that my skin is hydrated. I also got a lash lift, although it was my first time, I'm definitely going to have her maintain them. I'm completely satisfied and will definitely be going back!

Ladies! Do yourself the favor and book with Jill today! I never had a Brazillian wax before but a…read morefriend recommended Jill and I'm so glad she did! Jill makes the experience as painless as possible. She is comfortable with the human body, as she's worked in the health care industry before starting her own business, and makes me feel completely comfortable too! Think about that! Here I am at my most vulnerable and she has me chatting about my day, my kids and my husband, as if we were meeting for coffee! And I love the feeling of being completely clean down there! It's amazing! She also runs specials for her regulars so I have had her wax my eyebrows as well and loved how they turned out. She knows her business and has definitely found a customer for life in me!

I can't say enough good things about Lea!! I pre-booked immediately. She made me feel so…read morecomfortable and we got to chat about dogs, what's better than that!! Highly, highly recommend her and Wax O for your needs!

Had a great experience with Lea. She waxed my entire face (ok maybe not the whole face ) Then I had…read morea spray tan for my lily white skin. She did a great job and was so efficient.

I have tried a number of services here throughout the years such as facials, laser hair removal and…read moremost recently a series of chemical peels to address some old acne scars. A medical spa is much pricier than a traditional spa but the facility is overseen by doctors, PAs and nurses which is comforting if you are experimenting with some more invasive procedures. One thing I especially appreciate about this facility is their effort to stay compliant with the ever changing world of FDA approvals, medical safety, etc. for example, the FDA recently pulled their approval of the SkinPen (AKA micro needling) and as a result te Bella stopped offering the service. I guarantee you many other places around town are still providing it. And on the topic of the SkinPen, they only allow the PAs and nurses to perform the procedure. They also have some reasonably priced products which I found to be in a similar price point to that of Clinique. Not all are that reasonable but a good number are. As far as med spas go, this one is the top of my list here in Omaha.

I bought a Groupon for a chemical peel here. According to the spa, this is a 45 minute procedure…read more Although I understood I was going to a med spa, instead of a salon spa, I was expecting a relaxing experience. Instead, it was very much like going to a doctor's office. You lie on the table (no blankets or robes), the professional washes your face, puts the peel on, takes it off, and 20 minutes later you are done. The upside of a med spa is typically that you don't have to tip (per the other med spa I go to in town for my laser hair removal), but as I was leaving, the receptionist asked about leaving a tip. I ended up leaving one, but certainly didn't tip 20% on a $95 procedure that lasted 20 minutes. So far, the results have been fine, but if I'm doing a facial procedure at a spa, med spa or not, I want a little pampering and relaxation, so I won't be back.