Lived here for almost a year and no problems. Staff is friendly and maintenance is quick to respond…read moreif you have a problem. Parking is not an issue even if you have guests over which is great. The rent is high but you get what you pay for (sq footage, washer/dryer, storage space, balcony/patio) and it's in a safe neighborhood

Very disappointing experience. We applied months in advance after confirming with staff that, as…read morestudents, we were eligible and that our financial situation would meet the requirements. Then, just two days before our scheduled move-in, we were told by upper management that we were disqualified for not meeting the income requirements. Part of the application fee was non-refundable, and this last-minute decision left us scrambling to find housing with almost no notice. Better communication and a much faster review process would have prevented a very stressful situation.

I've lived here for about 3 months now, and so far am having good luck with it…read more I am on a 3rd floor apt, with the vaulted ceiling makes it very open and full of light. Have had two maintenance issue (dishwasher leak) which was quickly fixed. Also bee hives on balcony, also quickly and professionally fixed (Orkin). My neighbors are all very quiet, I never hear anyone really. And they all have dogs as well. Very dog friendly, just wish there was a fenced in area sometimes. Other than that, there is a big open field next to me with posts containing dog waste bags which is nice. There is a lot of wildlife around because of the marshy area surrounding the complex - which is good and bad. Lots of birds, frogs, dragonflies, and deer. I drive to work early so sometimes I worry about the deer, but other than that, where I am I don't really smell or notice the swampy area.

I moved here from an absolutely awesome apartment out of state that had 4 pools, 4 lakes, a ski…read morehill, tennis court, work out room, free breakfast, etc. At least this place had a pool. First of all, the office staff is very organized, & they know why you are there when you walk in. You don't have to stand around forever explaining you need a package or have a question. The only thing that I did not appreciate happened after driving in from out of state w/ the moving guys waiting. I was signing the paperwork to move in & they said they couldn't accept my job's offer letter because there was no company logo on it. SO, I had to call my boss, and he had to write a new letter w/ a logo, and luckily e-mailed it to me right away. Otherwise they were literally not going to let me move in. I had a good job there, making 58,000/yr, which I suspect is more than most of the people in the area. I guess it is a Michigan thing. People are so mistrusting that you even have an income, they will not believe you unless they see your credit score or your company logo, I guess. I've never been treated that way, with such mistrust about my income. Anyway, I told them I wanted the 2 BR because the 1 BR was just way too small for me and my possessions. The leasing girl didn't want to outright say anything, but she was obviously steering me twd the 1 BR. I didn't know why, but I made it pretty clear that I could afford the 2 br, & I wanted it. It was cheaper than the studio I used to rent in another state, so it seemed like a great deal. Nice big kitchen, heat included, nice balcony too. Now, I think she knew that the family living in the 2 BR below me were incredibly noisy, and didn't want me to deal with that. I wish she would have just told me, even if she wasn't supposed to. That was my biggest problem with this place. The walls, ceiling & floors are extremely thin, and the family below me constantly made noise morning, noon and night as if they were barbarian cave people. They yelled at each other all the time, the kids were playing with loud noisemaker devices, and banging on the walls very loudly late at night. I guess they had no bed time. The little girl would wake up screaming 2x a night. The dad/grandpa would come in and yell at her, and the wife and him would yell at each other every night. How would you like to get woken up by a screaming kid and yelling parents 2x a night? I bought a white noise machine. Even with that, it was hard to sleep. I was tired every day. It was very draining. Besides, this girl was not a baby. Do 2 or 3 year olds normally wake up screaming every night? I was starting to wonder what the hell was going on down there. They literally never left the apartment either. They coop the kids up there all day & night. When I was working from home from time to time, I could hardly even think because of all the noise and yelling they did all day long. I tried to drown them out with my television sometimes when I was awake. It just was unbearable living above people like that. Once I went to the pool and the whole family left their apt and stood/sat next to the pool watching me, but none of them swam. The little girl wanted to swim, but the dad would start yelling at her in another language. They were just sitting by the pool, in intense heat. Not swimming. Then an ice cream truck went by, the kids wanted ice cream, and they got yelled at again! From time to time, I had a maintenance issue. The maintenance guy let me know that he is getting free rent for being the maintenance guy, & he didn't seem like he had much experience/knowledge. Toilet broke & the guy "fixed" it, and it broke again. He didn't really do anything useful, so I fixed it myself with a paperclip because I figured this guy doesn't really care. It obviously needed a new part. I'm not going to say maintenance was bad, because he usually responded to the calls & sometimes fixed things well, but he was just kinda lazy and I started to notice that my TV would be on a channel I never ever watch when I got home. So, the maintenance man was watching my TV, the HGTV channel in fact. Funny thing is, I cannot stand HGTV and I subscribed to Showtime and HBO & had a big TV, & this guy wasn't watching my premium channels, which are obviously much better. I didn't bother to complain because I didn't want my stuff not to get fixed, and I figured, watching my TV doesn't hurt anyone, but let's just say I was aware of it. Swamp land surrounding the place smells like something died, & bothered my sinuses all the time. Anyway, the grounds are taken care of well, and there are nice things about this place, but you can see there are some annoyances too. If you live by quiet neighbors, your experience would probably be much better than mine. Just don't be surprised if you see a lot of cars in the parking lot that have been creatively fixed with duct tape, wiring, and styrafoam and sound like lawn mowers when they're started up. I guess that is normal ha!

office staff is just horrible they are so rude they do not fix a darn thing when a tenet submits a…read morework order for an issue that needs to be fixed they have ignored my request and i an fed up i and withdrawing my lease and going somewhere else. i have called the office many of times all I receive from them is attitude and rudeness im so fed up with the disrespect i even caught and attitude with them because of how rude macy was towards me she hung up in my face for asking what was going to be done with a moldy dishwasher they said they were going to replace back in January

We just moved in about a month ago very wary due to the reputation that these apartments have had…read moreover the years, we were in a bind and really needed to find housing and this was our opportunity. we didn't have high hopes but contacted the leasing office, Cheyenne in the office did a wonderful job being 100% with us and helping us every step of the way and made sure we had a unit that fit us and our lifestyle. They have new owners that are making amazing changes and it's definitely an apartment I recommend, it's close to everything in town and low pricing for people in need, honestly give it a try!

Moved out from this apartment living alone, never had people over, always was clean. I moved out…read moreafter a year with no damages to the apartment. Yet a week later I got a 500 dollar fine for so called "cleaning costs." I cleaned the entire apartment for a whole week for this? These people are a bunch of frauds and scammers, the prices are outrageous.

Trisha, Becky and their staff do a marvelous job with one of the nicest facilities in the area!!!read more

We have lived at Keystone now for 5 years. It is safe here, peaceful, and beautiful. Our apartment…read moreis more like a home: state of the art appliances, a laundry room, a lovely, deep living room that overlooks a patio and a lake. In fact, there are several lakes here, as well as regularly maintained grounds with gorgeous plantings. Nature is big here: trails, woods, even a nature preserve across the road. I have lived in a historic home in Marshall, but Keystone is the most beautiful place I have ever called home. I recommend it highly. The maintenance is superb. The office staff is excellent. Many professional people live here, as well as young families and retirees. You are safe here, you are surrounded by nature and beauty and the peace they give you. Really, what more could you ask for?

From the owner: We offer stunning 2 & 3 bedrooms, 2 full bathrooms, stainless steel appliances, walk-in-closets &…read morewasher & dryer included in every apartment. Universal Design elements are featured in many of our apartments such as no steps, private entry, extra wide doorways, lever handles, lever faucets, walk-out patio and easy low curb step-in-showers. Your choice of a patio or balcony Granite or quartz counter tops in every apartment. Your choice attached garage or detached. We are located I-94 exit 95 north 1 mile on the S.E. corner of Helmer & Gethings Roads. We are within minutes of DENSO, II Stanley, Duncan Aviation, Fort Custer Military Base, Bronson Battle Creek Hospital, and Kellogg's.

It's a good apartment, but the office staff makes it terrible. If someone wants a good apartment,…read moredon't come here. They don't care about anyone. The shower in my apartment is a disaster, the ceilings are rotting, the light in the kitchen doesn't work, and yesterday water flooded the apartment. They don't want to fix anything, and they are very rude to people. If you want to live in a clean place, don't come to Till Run; you'll regret it.

After having lived at Teal Run for 10 years my 80-year-old mother needed to move to a senior living…read morefacility. She asked me to clean her apartment at Teal Run after she moved out. As I had not lived in an apartment for three decades, I was unsure as to what would be expected. (For example, should the carpet be shampooed?) I contacted the office at Teal Run for information & was told that my mother had received a list of cleaning tasks with her move-out package & Teal Run would not provide a separate list for me. A few days later I called again & spoke with a different employee. The employee said there was no list of tasks - only a list of charges for problems/tasks undone. She said the apartment must be in "move-in condition" & that Teal Run would "sanitize" the apartment before the next renter moved in. I tried repeatedly to get her to define what she meant by "sanitize" (I didn't want to bother with cleaning that Teal Run was planning to do) & she was either unwilling or unable to do so. I asked if I could see the list of tasks if I stopped by the office during normal business hours. She listed off about 3 tasks, but adamantly refused to let me see the list in person. My mother was unable to find the list that was supposedly provided to her & she also called Teal Run. The employee that took the call said she couldn't help. While at Teal Run, I stopped by in the office. The employees were rude - would only tell me I didn't need a list, because "clean is clean." After informing them of discrepancies in what had been said in response to my earlier phone calls, one of the employees retrieved a single 8.5 x 11 piece of paper that comprised the list & practically flung it at me. As expected, I did learn more from the list that enabled me to focus on the more important aspects. For example, I did not need to spackle the small holes left from hanging pictures & the apartment would be painted. If Teal Run is so utterly uncooperative in providing a single sheet of paper for an elderly woman after 10 years of renting, I can't imagine what the level of cooperation would be for other situations. By the way - one of the neighbors came to the apartment to complain about the noise of my cleaning activities & told me the walls are "paper thin."

We love it here. Everyone is so kind. Maintenance service is awesome. Brian and Matk are super…read morenice and respond quickly to our questions and needs. Office manager is new this year and she's been very nice and professional. Highly recommend for retired folks to live in a safe place.

Do you want a beautiful condo style apartment complex? Do…read moreyou like your exterior to look appealing to family or friends? Do you like your interiors to look like you just stayed at a 1 star hotel from the 70s every single day? Do you want antiquated electrical which causes you to have astronomical utility bills? Do you enjoy being woken up at 5 a.m. multiple times a week as a team of noise makers clean your parkways with leaf blowers? Do you like your doors to show signs of forced entry? Do you like lies and deceit from apartment managers to secure your financial slavery? Do you want harassing messages left on your door daily from management too afraid to speak to you personally? Do you like personal information hung on your door daily as form of correspondence? Do you like invasive emails telling you to stop in for cookies and chili when you are trying to live your life? Have you fantasized of being eaten alive by bed bugs for months while management feigns ignorance? You did? Then welcome home!!

this is honestly the best place I've rented from. The new management this year of 2021 is the most…read morehelpful and their on top of their work and always so nice. Andrea is who I always talk to and she has defin helped me from applying to moving in. Very understanding and maintenance is there in 24 hours to fix things.

Since new management came in July 2017, everything has gone down drastically! Last year, they…read moreclosed the pool for a week of maintenance in the middle of summer, and never re-opened it. This year, it was not open at all. I was told that rent is being raised to stay in competition of surrounding apartments. I would only think this was fair if they stayed true to the amenities offered. The pool is NOT heated, doesn't even open at all during the summers, gym is NOT 24 hour access. Management does NOT get there at time it shows office is open on the website, and is now also closed all day on Wednesdays. Never answers the phone, takes at the minimum 3 weeks for them to even acknowledge a maintenance request. They are now taking out washers and dryers, a lot of things that the other management did around the apartments, as far as putting in new light bulbs, checking the air filters, upkeeping with the safety of the apartments, are no longer done. My air filter has only been changed out twice since the new management took over in 2017. I heard one lady in one of the complexes had her faucet upstairs break while water was running, and could not get ahold of the office or maintenance during business hours, so the ceiling in her living room completely crashed down, and she has small children living there. This place is not what it used to be and management, as well as corporate, should be ashamed of themselves for not addressing these concerns and trying to rip people off of their money, when this is supposed to be a government based property, so raising the rent shouldn't be. And if the rent is raised, at least stay true to your word, or update the website with what is actually available and take down what is incorrect. This place is turning into a slum place to be, and all management or corporate can think of is filling up the apartments for the money. I will make sure to post this on several places, as well as continue to inform people when they ask about where I live. Embarrassed of my own place of living.