This store just opened and they carry iphone products that are hard to get, like the Otter.... a…read morewater proof casing to keep your investment safe when outdoors. Well I asked and they gave me a good size discount, so for that and the fact the staff are very friendly and helpful they get a good review, try them out if your on w4th having a coffee or shopping. I got charged twice on my c.card purchase, what a hassle to get my refund... Well after 2 trips and 3 emails 40mins in driving plus 45 mins waiting to be served.... These guys need to get into business shape.

I really can't say I have any complains about this store and the guy that helped me pick out my…read moreplan. I can't remember his name, but I ended up getting a good plan and a new and free HTC phone, which he took the time to call four or five different stores to get for me. He told me that I could leave and come back in about an hour while he called around to other store looking for the free phone. When I got back, he told me he found one and it would take about a day for it to arrive. The next day, he had it ready to go and even help me to set up the card and the phone. I knew he was giving me the"salesman' attitude, but without the run around. He was very up front and even to this day, five months later, I haven't had any surprises or problems. Thanks for your help, And as always, Have Fun!!!

Arfat was patient and helpful and help my son and I pick out a refurbished iPhone and accessories…read moreat a very resonable price.

When I first found out about Fast Cell Repair I was skeptical, as I had only ever used these types…read moreof services in my home country. Upon walking in I was instantly reminded of the shops back home, straight to the point unlike many convenience / smoke stores offering electronic repairs in Vancouver. I was greeted and helped by Salman who showed me the differences between each of the refurbished phones I was interested in, and he helped me finally decide on which model was best for my needs which took some time. Might I add that the price Fast Cell Repair offered was much more reasonable than 99% of FB marketplace or Craigslist ads considering the quality of the phone!! So thank you to the good folks at Fast Cell Repair and Salman specifically for being so patient and helpful with me as I chose my beautiful new iPhone

Fast, fair, and fixed it right Brought in my iPhone with a…read moreshattered screen. They quoted 45-50 minutes and had it done in 30. Price was lower than the Apple Store and other shops I called. Screen works perfectly, and they even installed a glass protector for free. Friendly service and a 90-day warranty. Highly recommend !

Clay is open, dependable and does a good job of communicating…read more The fix for our phone was explained and a price quoted. Happy with the service and no problems with pricing. Megatronic is a small local business. it is important that we support local business, this is one that is worthy of our support.

Couple good things about this location. It's not that busy so you won't have to wait long. Mike…read moremanning the store was helpful and courteous; he even brought out a bar stool so I didn't have to lean towards or stand at the counter during the somewhat lengthy activation process. Easy parking compared to some other locations. True it's not the fanciest of interiors but they get the job done.

I have had nothing but trouble since going to this store and now I'm stuck with terrible contracts…read morethat keep changing due to the incompetence of the employees at this store and the one on Broadway. I moved here from the US and my husband and I went to the store to get Fido plans since we were told they were the cheapest. I brought my expensive iPhone and my husband had a phone and they gave us two phone numbers but assigned the wrong phone to the wrong phone number. We were told they had to do this and it wouldn't be a problem since after saying my phone would be fine they said it actually wouldn't and I needed to buy a new phone with a contract. Fast forward a few months when my husband needs a new phone... they changed my phone's plan and not his and gave him unlimited everything and suddenly I had minutes and overages and they said they can't swap them despite it being their mistake in the beginning. The staff move around so Kevin was no longer at this store and working at the Broadway one. The guy at this store said he couldn't do anything, told me not even to come back, and to deal with Kevin. Kevin supposedly was calling me but I got no calls or voicemail. I got in touch with Kevin at the other store and he keeps saying he can't do anything but got his manager to approve a credit for the extra amount each month to up my plan to unlimited minutes and for the $76 in overages. I call Fido and they have no idea any of this is going on, but even they said I should go to the store first when the problem happened with my husband changing my plan. But after all these problems at the store, I reached out to someone again that was like "I can change your plan no problem" for the same amount. But they couldn't cover the overages. So I decided to take the credit and wait to change my plan. Kevin has changed my plan again, I have no record to see anything. He reduced my data to 3 gigs. I can't see anything. No contracts sent to me, no proof I have any credit, at this point it is a constant whirlwind as I don't have time to deal with all this with a toddler. So in short, don't go to these stores. Call Fido and have them mail you a phone. All these stores are doing is selling phones and they don't care about you, will be rude, won't be there the next day if you do get a nice person, and Fido doesn't seem to know anything about what is happening. They told me you can order phones online so if you have time don't go into these stores. I'm still insecure about handing over my last phone and not trusting them to wipe it out. I have spent a fortune at these stores now all for terrible contracts I have no idea about since I don't even have a copy of the recent changes and it's a full time job trying to manage how screwed I am getting.

This Bell location is located inside Metrotown. Service was great here. I got an unlimited 15GB…read moreplan for $55 and the iPhone 13 on financing. Prices are ok. Pretty standard. I do like the unlimited plans and that I don't have to worry about getting charged. I don't think I will easily go over 15GB. Looking at my usage, I use about 3 GB a month. If I do happen to go over 15 GB the speed will go down from 5G to something lower (who knows what speed - Maybe 3g or worse 2g?). Anyways, prices are very reasonable.

The customer service I've recived has been awful, no one seems to know what they are talking about…read moreand I get a different answer depending on who I speak to. Sadly this still ends up with no help to me. I've been stuck with a type of phone that seems to have a nasty glitch (Seriously, stay away from the Samsung Reclaim), it took forever to get mine replaced after it broke down four different times, each time it was sent off to be repaired so I was without a cell for a few weeks at a time, and each time it came back with everything deleted, set back to factory default saying nothing was wrong with it. Now the new replacement has had the same glitch and Bell is refusing to do anything about it. I pointed out I pay extra per month for insurance, they tell me that only covers a lost or stolen phone. But oh! There is a way they could "help" me get a new phone, it would just mean my plan jumps from $60 a month to $80. Why is that, I ask....but the dude just shrugged. I've also lost my ring tone that I have bought several times, each time they tell me to log into the Bell site and that it will be in the "My downloads section" of course its not there and I re-buy it. A couple times I have gone into the mostly empty store and they like to pretend you arent there no matter how many times you politely try and get their attention they look right through you. I do not recomment Bell at all.

Koodo forced me to go to this store to pay my bill. Tom Harris the manager took my visa payment…read moreand applied it to something called Koodo Air not my account and now my phone is cut off for non-payment and they will not resolve this issue telling me I took the payment back, so I got a stamped receipt from the bank and took it in and they would not accept it saying that I had to file a dispute with koodo and gave me an email, I have emailed them twice with no reply so I had to endure the long Canada day weekend with no access to my bank account. No staff member contacted Tom Harris to try to resolve this, and I received no call from Tom Harris to help with this. I am not impressed, if there was a no star box I would be using it.

Sharan at the Crowfoot Centre was amazing. She was very knowledgable at the products and options,…read morewas very clear with explaining things. She was very patient through glitches and made sure I didn't leave until I understood everything and had all the cords, cases and covers I needed. She provided fantastic customer service.

We came here to switch our family's 4 phones from our current carrier to a new one so we could have…read morereliable coverage in our neighbourhood and in general. The woman here was really knowledge and helpful, and had a comparable plan for similar price and better included service options. We swapped quickly with her help and now are so much happier. I would definitely come here for advice.

Wireless wave sells a ton of different things from Phones- from different providers such as Bell,…read moreRogers, Virgin, etc. Accessories, Navigation systems, etc. Service here is excellent in my opinion, they are very accommodating and offer great support. Staff here are very knowledgeable about phones and service plans. Definitely recommended.

I received the deal for 60 dollars for 10 gb, I called their customer service number. I was not…read moretold by the lady who I was dealing with that I needed to pay 451.00 ASAP avoid having my service cut off so now I have no phone service until I pay the bill off. This company has bad customer service. I should of stayed with Fido.

If you need to get a phone or service, these guys are awesome. I've been with Virgin for 4 years,…read moreand been to multiple kiosks in local malls, and this store has been the best. Don't waste your time anywhere else! They are located near the North entrance across from the liquor store.