1. The Mortgage Place

1. The Mortgage Place

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Clifton Park, NY

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The Mortgage Place

3.0 (2 reviews)
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3 years ago

We went to Joanne for financial advise and for a HELOC. She was so thorough, warm and friendly and helped us get exactly what we needed!

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6 years ago

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Homestead Funding

Homestead Funding

(3 reviews)

My son started over 3 months ago , got approved for a over $100,000 loan on property, payed more…read morethan $500 on loan pre approval, appreaisal fees, got all checked out and all paperwork set, all excited to buy first ever home, ( he is only 22 years old) doing everything him self. Bam 3 days before closing the come up with no lender because they (Laura) out of Saratoga NY branch messed up, no loan, no home, not give back any money he put out and messed up tje buy, seller, and attorney all screwed out of there money and screwed my son out of a house and 3 months waiting and money? WTF don't use homestead funding, big f ing rip offs and she never called corp. she lie all the time. rip off rip off ruin lives and lie. dont trust them....3 days before closing ruin peoples lives because they (her) messed up and dont care. She Laura needs to lose her job ASAP. Wake up NY State wake up.

Flo and Denise were an absolute pleasure to work with! They made our mortgage process extremely…read moresmooth and easy. We're second time home owners and our experience with Homestead was night and day compared to the mortgage company we used when we purchased our first home. I couldn't believe how quickly and efficiently Flo and Denise worked and they were great about keeping us updated as we completed every step. They really care about their clients and we felt like we were in great hands. We're so grateful for how stress free they made our home purchase and highly recommend them!!

Trustco Bank - Customer review that was sent to headquarters and probably thrown in the trash.

Trustco Bank

(5 reviews)

Bill did nothing to help. I feel as though I was lied to to get me away from his desk. His…read moreappearance is extremely unprofessional and quite frankly soppy! Maybe if his professionalism exceeded his appearance it may have been appreciated... but his experience was as sloppy as his appearance. To be more frank I was ultimately told by Bill that I had to deal with my problem on my own without further assistance by him. Leaving him to drop the ball in a serious matter that involves $2000 of a member's money. This leads me to believe Trustco does not care about their members.

I have been a customer at Trustco-Bank more than 30 years. I opened my business account there. I…read morehave traveled far and made purchases from far away. I agreed to have my account set up a certain way that would not incur fees when I initially set my account up. In February, I went to use my card and it did not work, even though there was money in the account. I went into the branch and I said to them why doesn't my card work for purchases with my account? The branch manager said,"I will make a phone call about it." and he proceeded to. At the conclusion of the phone call which he had only stated exactly what I had stated to him verbatim I was told they looked into it that the card should work for all of my purchases as it always has. I thanked him and left. I was then for the first time ever, behind the scenes, charged a fee for using my card when there was no discussion of any changes to my account that would encourage charges brought to my attention for approval, and the unknown fee I was charged for my transaction resulted more than nine $36 insufficient funds fees! It was brought up to both the Manager and Customer Service and it took more than six weeks to get a stonewalled we are not reversing any fees this case is closed determination without any discussion or reasoning or proof that they investigated other than they extorted from me over $330. in fees by fraudulently, taking advantage of me. I am writing this review in good faith because there's been no explanation and no communication after numerous phone calls to TRUSTCO Bank to discuss this matter and work it out because it appears they do not want to admit any wrongdoing at their end and they do not have anyone in authority that will openly discuss changes me to my account without my approval and they do not want to apply common sense logic to the historical purchases on my account that factually back up that changes to my account were made!

The Mortgage Place - mortgagebrokers - Updated July 2026

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