Was told to get to the point by Ms Catilina. I am going to switch from this company before I even…read moretransfer. This was my first encounter. Trust and believe this story is getting worse. I will update when I have some time. I record my calls so I will bring all the warning to consumers of this franchise and the one in Deer Park. I will also post my interaction with Mr. Martinez which as expected was smoke and mirror and no action or true ownership of the poor business practices I experienced....

Extremely helpful staff! Helped when my agent wouldn't return my many phone calls after death of…read morefamily member. Will be changing all my business to this agent.

Best prices!! I am a new driver: brand new car and license…read more Looked up in about 6 insurance co : prices from 250 to about 450! Everyone I spoke to, told me that "yeah, it's gonna be more than 200$ for a new-be.. " I gave it a last try and went to State Farm office. Christin was amazin! So easy to deal with, he gave all the coverage and my desired deductibles I needed without me even mention about it. I ended up paying == 163$ only ==for my full coverage ( with my father also on it )! I recommend now this place to everyone!! Thank you!!

Christian was able to give us a high value homeowners insurance quote in a day, much faster than…read moreany other company we asked. Excellent service!

I was helped by Luis and I was able to get 2 different auto insurance policies and a renters…read moreinsurance for a really good price. He was very helpful and understanding, answered all the questions I had.

Such a amazing team, very helpful with my needs, best State Farm's location by far. I have always…read morehad bad luck finding a good insurance office that puts their customers needs first. But this office was very welcoming and informative about the policies I was looking for.

When I moved to Houston 2 years ago, State Farm referred me to this office and I transferred my…read moreauto and renters policies. I've had no claims and they were helpful enough initially. More recently, the customer service is terrible. They rarely answer the phone during business hours and are very slow to respond to emails. I am buying a home and they apparently won't provide homeowners insurance inside the loop. That is a State Farm decision so I can't fault this office. They have made it very difficult to cancel the auto policy since they take so long to respond to phone messages or emails. A few days ago, I called and a woman actually answered so I could confirm I was buying a house April 16 and was changing my auto insurance to the same carrier who was providing homeowners coverage. I never got written confirmation so I sent an email to make certain they were taking care of it. BTW I am owed a 5.5 month refund. I got an extremely unpleasant email from Denise Legarde stating they were stopping the car insurance a day before I asked. When I responded questioning the timing (and forwarded the email which clearly stated my wish for both the auto and renters policies), she didn't admit her error or apologize for the tone. i don't appreciate rudeness but errors can't be tolerated. State Farm is fine but not this office. Find someone else who appreciates your business.

We had a great experience with this agent when it came time to switch insurance providers. Chase…read morewas great - he made sure all our needs were met and was very professional but relaxed. All of our concerns were addressed quickly. Couldn't recommend this agent enough.

I still haven't received any refund no matter what they say. They stopped payment on a check they…read moresent me so I have had to file a complaint against them with Texas Department of Insurance

The people who work at Covey insurance are amazing, especially Stephanie. She helped us even though…read moreCovey insurance was no longer servicing our policies. They have always bent over backwards to make sure we got the best rates for our home and auto policies. So if you live in the Humble, Atascocita area or nearby see Covey Insurance for a quote; they'll treat you like family.

I attended a seminar with Mrs. Boudreaux, who was one of the speakers. She was very professional…read moreand informative. I called Mrs. Boudreaux's office and the lady who answered the phone had excellent customer service. I was transferred to Dayo Awosika-Olimo. I explained to him the policies I needed and what I was looking for that would fit in my financial scope. Dayo ( I call him Mr. D.) went beyond what I expected. He gave me detailed reports and outlined the coverage I was requesting. All the premiums were lower, and I am very pleased with his professionalism, his patience, and he was very informative. He was upfront with details, and we reviewed the entire report. All of my questions were answered. As of today, I have referred this agent and State Farm to 8 of my friends. I was against a timeline, Mr. D, got it done. Thank you so much!!!

Overall I'm just so mad at this agency . We are currently paying 887$ FOR 3 cars suv rav4 2021 2014…read moreChevy Silverado 2018 Toyota Camry (all le and lt model) I first only had the rav 4 2021 I asked full coverage and even had 0$ deductible in case something happened to my windshield and it did I made the claim no problem , keep in mind when I added the 2 other cars i asked for everything to be the same tell me why I made a claim online due to the 2014 Chevy Silverado having hail damage on the windshield and now is 1k deductible. . This is a joke because Litterly this year I also had to take a loss with my house we pay insurance we ask for the best and once it comes down to getting repairs they don't respond they don't communicate they won't handle your case how it has to. Now I'm just so upset on how I'm almost paying 900$ and I still have to come out of pocket AGAIN . Worst insurance.(keep in mind each time it renews your insurance just goes up )

Ed Dormer is an excellent insurance agent. Was patient with all my questions and shopped around…read morefor the best coverage and pricing. Glad I switched over from a "big box" insurance company to a local agent that actually picks up the phone when I call. Great staff and I love supporting local biz.

Patricia is a very hardworking, loyal, and energetic force to be reckoned with. She's passionate…read moreabout her job, and she does everything with 110% determination. I highly encourage you to seek her out for insurance questions and concerns. She deserves all the love and support she can get! The company itself is small, but very warm and friendly.

Patti provides amazing customer service and worked closely with us to choose the perfect insurance…read morefor our needs. She pulled multiple quotes and made sure to get us the best possible pricing. Highly recommend Everything Insurance for all insurance needs!