I really wanted to support this salon because during my first visit I was told business had been…read moreslow and they were trying to build clientele. That honestly made me want to come back and support them even more, especially for such a special occasion weekend. Unfortunately, my second visit was disappointing. Instead of feeling welcomed and appreciated as a returning customer, the whole appointment felt rushed. Having my nails done while getting a pedicure at the same time completely took away the relaxing experience a pedicure is supposed to be. The prices and add-on fees were also excessive. It seemed like there was an upcharge for everything, plus heavy pressure toward builder gel and larger tips. I don't mind paying for quality work or tipping generously when the experience matches the cost, but this visit simply did not. What salons need to understand is this is exactly how you lose good-paying, loyal customers. Most people don't mind spending money when they feel valued, relaxed, and receive quality service. But when customers leave feeling rushed, overcharged, and pressured, they usually don't return. If a salon is truly trying to grow its business, consistency, customer care, and making clients feel appreciated matters just as much as the work itself.

Amazing clean and quiet salon. The leg massage I got was…read moreout this world. Definitely coming back!!!

So much to say. When I was there the lady was nice but her chest was exposed a little to much and…read morewas right there in my face. This isn't the beach or getting a tan outside. I asked for something and got told that's what she did but it wasn't. I have gotten sns since it came out, multiple different salons. Typically I can go 4-6 weeks on a set doing hard manual work so they get beat up. My nails chipped, cracked, broke and lifted all within 4 days of getting them done. Definitely will not be going back. Very disappointed

I didn't have Kim do my nails, however the other lady who did do them did a wonderful job. She did…read moretake forever. About an hour & a half and that time didn't contain polish. I came back after work for her to paint but overall wonderful job. Two nail removals, full set, gel polish $42

Daughter and I went for manicures here for the first time. We were greeted promptly and seated. Kim…read moredid my manicure and she was very sweet and thorough. She did an excellent job on my nails. She took a lot of care and I'm so happy I came here. They offer you a beverage which is a nice plus. The salon is light bright and super clean. I will certainly return.

I've been here at least five times over the past year or so, and all without an appointment and I…read morewas taken immediately. I always get a gel manicure and the occasional pedicure. Super quick service, very nice staff (especially at check in), and it's just super nice in there, royal fits. Good decor, and very pretty. My nails have always turned out great and they don't chip for at least three weeks! I'll still have polish on a month later.

Staff was great.Took their time and did a great job for our whole family. Felt like every customer…read morewas like family. The owner remembered so many names.It was amazing.

Me and my sister have been going to this place ever since it open, it was really sad to me that…read morelast time I was there I mentioned I wanted to get my nails done for my wedding, that was the following week. I made an appointment with the girl I knew usually does a good job for a special designs or French tip because not all of them know how to do that, so I wanted to make sure that someone could help me. After I've been a good customer for several years they decided to have another customer with her, even though I had an appointment and I told them it was important to me. I ended up having my nails done by another person that didn't know how to do French tip, she tried to do a good job but my nails we're not what I was expecting for my wedding day so I had to go to another place and spend even more money. The situation made me really sad and I don't feel comfortable coming back here anymore.

Everyone that worked here was incredibly kind. Offered drinks, small chat to those that wanted it,…read moreand focused on the customer in front of them. I didn't see anyone sitting on their phones like I do in other salons which was nice. Birds chirping and claiming music with scenery on the tv was nice. I felt my nail tech really took their time and gave me what I asked for. I'm happy with the results! Reasonably priced. I believe mine (fill in acrylics with gel polish and design) was around $64 without tip.

Today - I was able to call and as a walkin for Mani- pedi -…read morewas able to get the service. This shop was formerly Bella nails but new ownership - name is IVY. Tasteful decorations - maximizing the space. Clean - neat environment- Ivy did a fabulous job for my manicure - loved the base color application first - then the top glitter polish - she was quick which I like but made my nails look fantastic! Lee that did my pedicure was equally efficient- maximizing time & service - I loved the hot water soak ahead of the treatments chosen - scrubs - hot towels to my legs - paraffin to my feet- wonderful customer service!

Went ti Bella nails, but my receipt says I've nails. There were 2 young men working on me. One on…read moremy feet and the other on my hands. They both looked to be about 16/17 years old. They assured me that they both were 21, but gave me the wrong birth year for a 21 yr old. My large tie on my left foot was bleeding because he cut my cuticles way to low. He sprayed something on my toe and put cotton balls on it to stop the bleeding. It has been over a week and my toe is still hurting. I am a diabetic. The owner acted like she did not understand English when I told her I was bleeding. She told me it would be an additional $20 for gel polish on my toes. I told her that was too much. I told her there should be a discount because I was injured. She offered a $5 discount. I just got regular polish. The finger nails were horrible. He put the acrylic so thin that you could see where he removed the old acrylic. Two days later the acrylic broke on 2 fingers. I returned. The owner repaired my rwi nails applying the correct thickness of the acrylic. I told her that the difference in application was so noticeable. She said it's because my nails were old and that is why the nail separated from the gel. Ummm ma'am these are my real nails, not tips. I asked if she could change the polish from cotton candy to white to cover up the imperfect s, she said sure, there will be a charge for polish change. I got up and walked out.

Pedicures are marvelous!! The employees are always great & every one is friendly! Easy to make…read moreconversation with patrons as well as employees.. it's clean & friendly.

This is such a relaxing place compared to other salons with so many people. Tracy takes such great…read morecare, tries on different colors and took special attention to a toe nail that I was losing because of an accident.

Came in here on a whim. I needed a pedi. Came on a Tuesday around 6pm. They close at 7pm. Le did my…read morepedi. He was attention to detail, good massage. I would come again. Clean place. Didn't have to wait. A few folks in there. Clean bathroom also. $45. I think it's worth it and I'm happy with the pedi and him listening well to direction when I asked him to cut my nails down short also he cut my cuticles very well without hurting me.

Mike has very poor customer service skills. He sneezed in his hands and got upset because I asked…read morehim to wash his hands. He was very snappy while beginning to work on my nails to the point I requested a new nail tech!! Cathy turned my experience around!. She was very friendly and social. She did a great job with my nails and eyebrows. I will definitely be returning.