We had an outstanding experience working with James at Nellis Group to sell our home. From the very beginning, his professionalism, market knowledge, and attention to detail gave us complete confidence that we were in the best hands. James guided us through every step of the process with clear communication and thoughtful advice. He provided excellent recommendations on preparing our home for sale, which truly paid off--we received strong interest right away and a fantastic outcome. What really stood out was his responsiveness and dedication. No question was ever too small, and he always made us feel like a priority. Selling a home can be stressful, but James made the entire experience smooth, efficient, and even enjoyable. We are incredibly grateful for his expertise and would highly recommend him to anyone looking to buy or sell a home. Truly a 5-star experience from start to finish! read more

Unfortunately, our experience with The Nellis Group was a disappointing one - based on other people's experiences and referrals, we thought we would be receiving top-tier service, from beginning to end, but, unfortunately, this was not the case. From the initial consultation, we saw that the staff were super unorganized, unresponsive, and consistently made some pretty egregious errors. With this, we lost all trust in this business, and we decided to move on with another reputable company. In addition, our interaction was never personable nor did it tailor to what we were looking for - we felt that The Nellis Group was all about numbers, rather than offering quality service. +disorganized +unresponsive +error-heavy read more

My fiancé and I chose Nicole Nellis to handle the sale of our homes and the purchase of our new one, based on his prior positive experience. While the process started smoothly, the service quickly deteriorated into a pattern of unprofessionalism and clear bias. Throughout our interactions, there was a stark and uncomfortable difference in how I was treated compared to my fiancé. While she was consistently sweet to him, her tone with me was frequently short, snapped, and disrespectful. When I asked standard questions about adjusting a listing date or inquiring about looking for termite damage on the new home, she quickly became defensive and aggressive. Beyond the interpersonal issues, her professional follow-through was subpar. She failed to stay up to speed with essential paperwork; for example, a termite inspection on the new home was completed, yet she waited two weeks to casually mention it to my fiancé in a phone call. I was never notified, nor was the inspection report provided to me directly until I asked her for it. Another example was her failure to provide basic guidance on preparing for closing as a first-time seller. I had to proactively reach out to her just a couple of days before closing because she hadn't communicated any next steps, only telling me to leave the keys and show up for the signing. Because of this lack of direction, I went ahead and scheduled the power to be shut off. Instead of taking responsibility for the communication gap, she was annoyed and took a rude tone with my fiancé, questioning why I had done it. Had she provided clear, professional instructions from the start, this situation wouldn't have happened. This 'Jekyll and Hyde' dynamic was incredibly upsetting. It became clear that the respect she afforded my partner was never extended to me, likely due to a personal or racial bias. To be fair, the third-party logistics of the process--specifically the staging and photography were good, and I would give those elements 4-5 stars. However, the realtor herself was incredibly disappointing. I honestly regret that she received the commission and fees from our transactions, as her communication and treatment of me fell incredibly short of professional standards. I wish our business and that money had gone to a realtor who values all their clients equally. Therefore, I would NOT recommend her to anyone. read more

The Nellis group works as a team to make sure your purchase or sale is as efficient and beneficial for you as possible. Fantastic company.

"True professionals who are dedicated to exceptional service and customer satisfaction," is an understatement for this group. From the onset, James made us feel valued and appreciated as customers. Having Cameron during this process enabled us to complete this purchase despite COVID-19 Travel Restrictions. Early, Cameron earned our trust, and we thank him so very much for all that he did by consistently exceeding expectations. The level of customer service that he provided was so high; we purchased our home without ever physically seeing the property. This was as a result of all of the hard work and time that Cameron spent with us, from reviewing listings. to site visits and virtual walkthroughs, we were successful in finding the "right home." Cameron was always available on "our" time and made this process manageable, despite all of the outside factors due to the worldwide pandemic. If you are looking to purchase a home and the Nellis Group are able to assist, you need to look no further. This Group is the definition of professionals and customer service is impeccable. We thank them very much! read more

The Nellis Group - Real Estate Services Near Me - Alexandria, Virginia

James and Nicole were great partners and advocates during our transition from a different region of the country. They were available anytime, and we found their care for us exceptional. Not only did they help us find a home, but they also served as our advocates throughout the process as we had a complex negotiation with the owners of the home. Above and beyond is how I describe their care for us through the challenging process of engaging in the Northern Virginia housing market. You want the Nellis Group on your side. read more

After a terrible experience working with a previous leasing agent, we cannot stress enough how important it is for these leasing and real estate companies to fully understand the importance of consistent, clear and concise communication. My husband and I relocated from CA to VA for work and during that process, we were not able to physically view the properties. We had to rely on the online listings and whatever photos were made available on the platform. Our leasing agent, Cameron, from The Nellis Group assisted in recording a virtual tour for us so we were able to somewhat experience the properties. After we have chosen a property, Cameron continues to openly communicate every step of the process, including any issues or delays pertaining to the negotiations with the property manager and even through the leasing agreement signing process. He helped ensure that we really do get what we paid for, managed our expectations and understood our concerns that came along with moving our family across the country. I highly recommend The Nellis Group and more importantly Cameron. I've already shared his contact information with my colleagues. read more

Jasmine is an all around amazing person! I've known her personally for years and I got to experience seeing her shine in a different light in what she does best when I purchased my first home. She was very patient and devoted all of her time into finding the right home for me and my family. She was super knowledgeable and broke down everything to the best of her ability because as we all know, purchasing your first home can be very scary but she made it easy. Our family has been making great memories and we have been able to celebrate a few holidays over the past few months in our new home all thanks to Jasmine! read more

If you are looking to purchase or invest in a home, build your own custom home or considering moving into a larger place or want to downsize, than look to the Nellis Group for your real estate needs. With anything that you buy these days, you look for reviews and testimonials before you buy product. This holds true especially when you make life-altering large purchases. You'll find the NG to be an experienced, service-oriented group that that has an enormous reach and customer base that earned them Washingtonian Top Teams the last 3 years. For all these reasons and more, the NG has an endless amount of business referrals and repeat customers and is proud to have helped so many in the DMV area. In addition, they host a number of free seminars for first-home buyers and investors as they are passionate about educating the community on making informed decisions. So, if you are in the market and looking for an experienced, reputable and result-oriented real estate team of experts, that constantly gives back to the community, reach out to the Nellis Group. If you are interested in personal references, send me a message and I can put you in touch with my friends. Otherwise, give them a call, you won't be disappointed. Oh and don't forget to mention my name:) Personally, the NG has helped two close friends sell their current homes and find their dream homes at the same time. As you can imagine this is quite a balancing act, but this is what the NG does and does it well. In both cases, the homeowners were provided a team of professionals that helped stage and sell their current homes quickly so that moving into their new dream home was possible. Through the entire process, the level of service never wavered and the communication was constant and much appreciated with so many moving parts. Both of my friends are now in their new homes and thier experience with the NG has prompt them to recommend them to their friends and family. NG's technology savvy team is another reason that you should feel confident in their ability to showcase your home using 3D video and pushing it out via their social media channels. In some cases, they feature homes online they BEFORE they hit the market to give their community an opportunity to make appointments to view ahead. Not only does that NG do all these things and more, the one thing that also sets them a part is their commitment to giving back to the community through fundraising activities and volunteering their time and energy for causes that their clients and partners hold close to their heart. read more

Jazmine helped us find our hone that we love! She was patient and accommodating. Very friendly and thoughtful. Would definitely recommend

Always ready to lend an ear or hand in helping me buy my first home. Jasmine "held" my hand the entire time from start to finish!! She was there for me morning noon and nite. Telling me what was to come next what I needed to sign and where to show up to sign my life away for my fist home!! I closed in december 2020 and she still calls to check up on us and to see how if I'm still in love with my home. Yes we are!!! Love Nellis Group!! read more

We have used the Nellis Group for five transactions over the years and can't recommend them enough. I have referred several people to them based on their knowledge of the area, expertise in all aspects of real estate and professional business practices. They have assisted us in the following areas: Selling, Staging, Negotiations, Rental Prequalification of prospective tenants, Property Management, Buying and referrals to their vast array of contractors/real estate related professionals. I was informed during my first home purchase that the Nellis Group would be my "realtor for life." They have proven themselves to be experts in the area and are indeed my realtors for life! read more

I was a first time home buyer when I walked into the Nellis Group. James took time to go through everything with us and loved how they didn't pressure us at all to buy a home. We had found a few houses that we thought we loved but lost on the bids. James and Hank kept our spirits up and insured us the right house for us would come along. And sure enough it did. I have heard horror stories about how long and stressful buying a home was. Not at all like that with the Nellis Group. After everything was said and done I remember feeling "that's it?!" While being treated to lunch by James and Hank. Couldn't imagine buying a home going any smoother than it did. And after moving in we have become friends with the sellers and found out the reputation with the Nellis Group is what convinced the sellers to go with us. Family owned and rubbed business that you can count on James getting you the most for your money. read more

My wife and I bought our first home through the Nellis Group after being referred to them by a close friend. James and his team were fantastic. They held our hands through the process and made such a nerve-racking experience quite enjoyable. When we started, we were not at all familiar with the area, and had quite a large area geographically that we wanted to look in... James was willing to go all over the place with us, and give us a real lay of the land in Northern VA. He also helped us meet the proper expectations while visiting many houses. As we learned, he is extremely knowledgeable about real estate in the area, and very patient. In the end, James & his team helped us find the our dream home in a great neighborhood with access to pretty much all we wanted. Overall the Nellis Group is easy to work with, they provide fast response, and are a great resource if you are a new home-buyer. read more

I cannot stress enough how INCREDIBLE The Nellis Group is. We just closed on our first home in Virginia as a newly married couple and couldn't have felt more calm in the process thanks to the tireless work of this team. Huge shout-outs to the folks we worked with directly-- Jasmine, Bruno, and James are the absolute best. My husband and I were both pretty green when it came to all the complicated processes involved with buying a home and TNG always took the time to explain things until we fully understood. They are readily available by email, text, and phone and are amazingly efficient and always, always professional. We were referred by someone my husband works with and we look forward to referring as many of our friends/coworkers as possible in the future! read more

The Nellis Group is amazing. We bought our home 9 years ago however that doesn't mean we have lost touch. The whole group is more like a family once you are a client you are family for a lifetime. Anytime I have any questions or needs whether it's real estate or needs for the home they are there with answers or ways to find answers. I recommend them to anyone I know who needs a realtor. We have been blessed to be part of the Nellis Group for the last 9+ years!! read more

If you want an agent call anyone but if you want to feel that you have not only an agent but a group dedicated to you call The Nellis Group! From start to finish this group is dedicated to not only helping you buy or sell your home but educating you with the tools to navigate through the process. If that's not enough they are committed to helping the community thru charity and community events. The Nellis Group is the only group I recommend to friends and family and the only group I trust with my real estate transactions. read more

My experience with Nellis Group was great, the home buying process went smoothly. I worked with Nicole, she really loves her job, always ready to answer questions and even offer to view the construction when my husband and I can't make it due to our schedule. She guided us throughout the process as if she was getting the home for her own family, she ensure we get the best in the home because it was a new build. I will definitely recommend her, and you will never regret it. Thank you so much Nicole, we really appreciate you for your time and everything. Thank you for always showing up on time and having to always wait for us. You really care about your clients. read more

We are so thankful to the Nellis Group for helping us purchase our first home! In such a competitive market, they provided incredible strategic advice, strong negotiating skills, and awesome resources to make sure we had not only a competitive but a winning offer! Before we started working with The Nellis Group, we had a terrible experience with another realtor and his team (let's call them the "Bad Guys"). The "Bad Guys" tried to force us into making offers we were uncomfortable with and refused to listen to our concerns. After 6 or 7 offers, we decided to terminate our contract. On the recommendation of a family member, we meet with The Nellis Group (aka The Superheroes). As a realty company, they go above and beyond in the offer process. One of their greatest assets is their in-house appraisal team. Since many of the homes were going $15K-$30K above asking, it was great to have an educated estimate of what a home would appraise for. The Nellis Group's advice on how to structure our offer was unparalleled to the other realtors we spoke with. They use out-of-the-box methods to put together the best possible offer. More importantly, they listened to us and addressed our concerns during the offer process. Without them, we would still be searching for a house. Thank you Bruno!!! read more

I love the Nellis Group. I've worked with Bruno and he is amazing. He is so imformativa and is always available to answer any questions you may have. The most important thing for me is that he's honest. He will not sell you a home that he wouldn't buy. Everyone I've dealt with is so friendly and are always going above and beyond. I highly recommend this group! read more

My husband and I recently relocated back to VA and are so thankful to have had the Nellis Group recommended to us for our first home purchase. Even from overseas, we started the process with a Skype conference with James Nellis. We were impressed with his organization and knowledge. Our realtor, Michael Rogers, was wonderful to work with and very responsive. We loved that he was honest and let us know up front what his concerns/dislikes were for each property while house hunting. We knew we would go into our purchase with our eyes open to any potential problems. Both Michael and James helped us through the closing process and ensured we had all the information we needed to make the right decisions. The Nellis Group really wants what is best for your family, and not just to make the sale. We were also pleased they make a donation to charity after every sale, making the world a better place one house at a time! They are fantastic and we definitely recommend them! read more

James is the real deal. His insight on the whole real estate experience is absolutely amazing. He's full of talents, new methods, and always strives to bring the best to the industry. A definite recommendation when buying and selling. I would trust him from A-Z. Thanks again James for always sharing and applying your expertise in an industry which requires attention, integrity and expertise! read more

The Nellis Group helped us sell our in Springfield and buy our new home in Fairfax Station. They provided world class realtor service every step of the way. They helped demystify the real estate market giving expert advice and counsel making the entire process pain free. I would STRONGLY recommend them to anyone considering a real estate sale or purchase. read more

I have always, and will always, recommend the Nellis Group to my family and friends as the best option for their real estate needs. Myself, my family & my friends have all bought and sold houses though the Nellis Group. We have always had the best level of service you could expect. Their dedication and years of experience are evident from the moment you meet them, and for years after your closing. Buying and selling a home is one of the biggest transactions of your life, but you can make it much easier by making your first decision to work with the Nellis Group. read more

I recently used the Nellis Group to sell my home in Alexandria VA. From the start James and his team treated me like I was their only client. James knew this was the first home I had ever sold so he took the time to explain the process and kept me fully informed at every step along the way. The Nellis Group coordinated the beautiful staging and listing of my home and helped me price it to generate tons of interest. As a result, within 5 days of the initial listing I had 8 fantastic offers, most over the asking price. This is when things got interesting. The buyer for the offer that was selected ended up having some hurdles to overcome and it quickly got more complicated than initially expected. This is when James and his team really shined! They went to work negotiating on my behalf and ensuring that my interests were always front and center. When each decision point came up, James presented multiple options and advised me on the best course of action to take. No matter how confusing it got, I was always certain I was receiving the best advice and support possible. It took a little longer than expected but my home did sell well above the asking price. It is one thing to succeed when all things go according to plan but to triumph when complications obstruct the direct path, that takes real skill. If you are looking for a realtor that is honest, extremely dedicated and hard working, and an exceptional negotiator that advocates for their clients, I highly recommend the Nellis Group! read more

I haven't bought or sold a home with The Nellis Group, but have gained much insight into marketing and client care over the last 4 years through conversations with James and Vicki Nellis. They are true trailblazers in the real estate industry and I thought it was worth noting on Yelp that The Nellis Group's reputation is built on a solid foundation of both continual innovation and old fashioned hard work. Anyone would be lucky to call James their Realtor! read more

This is a great group to work with to sale and buy a home! Nicole is amazing and did a great job helping my wife and I find our dream home in Northern VA. read more

We had a great agent and we love our house. We will definitely come back to you if and when we want to sell our house and/or buy another one. read more

James and the Nellis Group are outstanding realtors! Between my parents and my wife and I, we have used James for about half a dozen different real estate transactions. James' advice is informed, honest and based on over 30 years of family real estate experience. James and the Nellis Group are able to move very, very quickly when they see the right opportunity. Their office support staff and use of technology make the buy and sell process move seamlessly. read more

Thanks to the Nellis group for a smooth sales experience! From the initial listing meeting discussing marketing strategy and planning right through to the closing we were provided with the best possible guidance and advice. This is the second sales transaction James and his team helped us with and they did a superlative job supporting and getting us through to closing. Their support team is world class. We had the best advice on staging our home, the best possible photos and video and the best web exposure. We cannot be happier with the amazing level of service we received. Their knowledge of the market is unsurpassed. They demonstrate a high level of service and are very committed to customer satisfaction. James and his team have our complete trust and confidence and we recommend them for all your Real Estate needs. read more

I had an outstanding experience with the Nellis Group. We bought our first house with them and they were very helpful and resourceful every step of the way. I worked directly with Michael Rogers as my real estate agent. He is very professional, knowledgeable and attentive. He was always just a phone call or email away, able to make things happen quickly, and generally just pleasant to work with. Highly recommended. I met with Michael Rogers and James Nellis initially and they explained the whole process and answered all my questions. They have a very competent team and an excellent network of associates. I went with a lender they recommended and was very pleased. The whole thing went very smoothly. There was a small hiccup with the sellers (no fault of James or Michael) just prior to closing and both James and Michael worked into the evening to straighten things out quickly. Another important factor is that they are able to do most document signing via electronic signature. This made the initial offer, negotiations and contract signing very efficient and much faster than otherwise might have been possible. After the contract was signed, I came into to contact other members of the Nellis team who assisted me and coordinated some of the processes leading up to closing. They were all very efficient and provided excellent service. Between Michael and the rest of the team, they made sure I didn't forget any necessary details. I don't really have anything negative to say. It was a much less stressful process than I had imagined it might be and I am sure I owe much of this to the Nellis Team, and Michael and James in particular. read more

The Nellis group is amazing!!! We have bought and sold with them a total of 4 times over the past 13 years and they are always wonderful, but this time, they sold our home in TWO DAYS!! We couldn't be happier and feel so fortunate to have them looking out for our best interests! A wonderful group of people and we couldn't recommend them more! read more

The Nellis group was fair to me in my dealings with them as a renter/tenant. During the two years that I rented from them, they were always professional and took care of my needs. Jim is understanding and knowledgeable. read more

As second-time home buyers, we thought we knew it all. But we learned a lot from the Nellis Group...James gave us a very thorough review and understanding of the VA home-buying process (since we moved from out of state). They also gave us the best tips of the best target areas and taking our needs into consideration. They helped us target the best towns with the best school system, close to commute and best of all - to find us a place we can call our home... Michael Rogers (as our agent), was very patient and was able to give us his good and negative advice on a lot of houses that we have seen. and when the time came that we finally found the perfect family home, they definitely pulled through in helping us get our home despite other multiple offers. They are absolutely the best team! Would greatly recommend them to all our friends and families... read more

They may be excellent with sales but as far as property manager from the Tenant perspective, it ended on a very sour note for me. I was charged $200 for the removal of bamboo on the back deck that was there before I got there, grew during the 2 years I lived there and I did NOT plant or cultivate this plant. If you rent a property with them be sure you know exactly what you will be cleaning up for the property owner out of your deposit. read more