I went to Lucky Title for a double transfer. I'm fine with one star because her one saving grace is…read moreshe was initially very helpful and patient as we sorted out the details. I paid $220 for the first part of the transfer. She was unable to complete the second part due to some issues unrelated to the initial transfer. When my daughter-in-law went to ABC Title to complete the second part, we discovered that the first part had not been completed. I immediately reached out to Lucky Title for a refund. She sent the refund to my bank but it didn't go through. Now I'm having to wait to figure it out. Through it all, Thuy has been helpful.

She got the title transfer done in 5 minutes right before the 8pm deadline! Great service.read more

I went in to get a document notarized. The service was super fast and the notary was very friendly.read more

Was very knowledgeable about what I needed. Service was excellent, would recommend anyone to this…read morebussiness.

Signature Witnessing for estate distribution. Just showed up randomly. Was taken straight back and…read morethe form was looked at and verified and I signed it. Quality was amazing was in and out in like two minutes or so, it was really quick. It cost $21 after tax which was reasonable and about what I figured the going rate would be anywhere I went for one signature. I appreciate them being there. I could then run the form straight to the post office to get it back to the party waiting for it's arrival. I will use this service in the future should I need something else notarised. Experience was 10/10! Highly recommend!!

Speedy service! I did not have to wait at all and was able to get everything taken care of!read more

Great service-stayed after closing until my service was completed. Reasonable price. Highly…read morerecommend.

This place needs a revamp. They have options to schedule online appointments and accept walk-ins…read more8am-10am. If 8am-10am is the walk-in time, why at 1:50pm (my appointment time) were there still walk ins? They also had a weird system of having people stand outside to wait for entrance. Mind you, we're having daily heat advisories and topping 100 degrees. I ended up being helped, before people who waited for hours. My agent who assisted me was not even aware of the requirements for what I applied for. I did my research, prior, and informed them to her. My information was not good enough, because she ended up google searching. Her google search proved my information was correct. This is a place you visit every few years and not go regularly. It was a draining experience and I believe they should do more to enforce setting appointments. They also need more people to handle their lines.

The appointment system was the best thing that the DMV has done; one is in and out within 10…read moreminutes. I remember the days when I would wait for hours!

I stopped by to get my drivers license replaced. They were very busy but my wait was short. They…read morehad 5 or 6 tellers to assist everyone. My time there was only 15-20 minutes. Even though they were very busy everyone was very friendly and efficient.

Awful service. They said they would call me when my license plates came in and 6 weeks later I had…read moreto call them and they had no record of the transaction. Worst of all they didn't even try to rectify the situation.

I went in the other day to upgrade to a Real ID. Service was excellent-- very fast and friendly.read more

Terrible customer service. I came a month ago, looking to get a duplicate ID issue fixed. The two…read moreladies in the front had conflicting and contradictory answers about the questions I had which, of course, led to more questions so that I could receive clarity as a customer. I got my answers and left. A month later I returned with the necessary documents to have my issue taken care so I led with letting her know what I was told I needed to now receive my Real ID. Instead of answering the simple question of "Am I able to take of this here or do i have to go to a DMV" I was met with "are you in a better mood today?". No answer of my question, just full intent on being difficult and unprofessional. It was 10 am, i was there second or third customer. If you hate your job so much that I'm made out to "be in a bad mood" because i needed clarification from two women who seemingly don't know what they're doing and can't be trusted to run a place alone. i complained to the manager who completely brushed off my issue and only cared to know what I came in for. after explaining how rude and careless her employees was towards me, she said "we wouldn't be able to complete that here no" so....she evaded my actual reasoning for calling all together. All i got was a "does that answer your question since she didn't?" I hung up because it is clear her employees feel they can't treat customers any kind of way because the OWNER is enabling that behavior. no repercussions but certainly multiple lost customers.

Somebody definitely has trained these people in customer service because their customer service and…read moreprofessionalism is just great. Thankfuk enough for the local but at times some of those people have had horrible attitudes through the years. This gives me an alternate place to go and I am very thankful for that. The last time I went to my local DMV I had to knock on the door as it was locked.

I went to renew my drivers license on a Saturday. Mind you…read moreI was second in line when it opened but I got in and out of there in 7 minutes. Paola helped me and she was very kind, friendly and patient. She made everything easy and quick. The DMV literally does not stand a chance against this place.