I traveled to Klamath Falls from Portland and needed a document printed. I was in and out in 10…read moreminutes at Shasta Litho. I am now in Portland at FedEx Kinkos waiting for the staff to do the same thing and it has taken them over an hour to figure it out. #wish I was at Shasta Litho

Super kind. Super efficient…read more Found errors that even my editor missed, and helped me make corrections and still meet my deadline.

These ladies have saved me money on shipping and are always willing to help if they can.read more

I had my unit on auto bill pay and the card expired, the staff didn't give me a courtesy call or a…read morenotice until it was past due 60 days at which point I received a lien/pre auction notice. I called the front desk to make a payment and during the call the woman at the desk became very defensive when I mentioned I would prefer to receive a notice prior to the lien notice (state requirement is to be notified prior to this). She became very emotional and was upset I stated I felt the lack of any attempt to reach me was "lazy" at which point she tried to bait me into an argument which I had no interest in talking to her aside from running my card. When I told her as much she hung up on me. I called back to pay the bill and she started to berate me on the phone and refused to accept the payment. Since the unit is in lien she is required to take my money to prevent unlawful sale of my unit. I called a third time and just asked to speak to someone else, I got the phone number of the manager Barry who was off duty and called him. Eventually I reached him and was able to just give him the card information without the drama. I just wanted to pay for my unit on auto bill pay and to receive notice of some kind prior to them trying to auction my unit. THIS IS EXTREMELY POOR CUSTOMER SERVICE, literally the worst I have seen from a storage facility. This lady should be fired, her sole purpose is to conduct transactions. Just run my card and take my money, I shouldn't have to interact with a horrible associate to make this happen. I shouldn't have to contact the manager who is off duty and not on site. Other than that I've had a pretty uneventful rental here. Unit is dry and my stuff isn't under any threat except form going to auction unnecessarily. 0/5 stars for the detestable lazy staff that want to argue instead of conduct business. Really poorly run if they keep her around. They charge way too much money for me to put up with this nonsense.

Great computer repair and follow up. Appreciated helping this senior walk through the process…read more Thanks to the whole team with special thanks to Dean.

Charged $125.00 fir a "tune-up" and now unable to open attachments or print anything; all programs…read morehave been deleted.

Responsive, reliable, fast, reasonably priced process serving! Gary was excellent in keeping me…read moreinformed! :) Highly recommend.

We stored our entire house and shop in three units (!) while we traveled and arranged for…read morerelocation out of state. This facility had comparable prices, easy access, clean and secure facilities, and friendly staff on site to help whenever we needed it. Kim at the front desk was especially helpful in getting us set up, assisting us in getting our address changes made while we traveled, and then closing out our accounts when we were ready to move out. Highly recommend.

Friendly service, quick, no hassle. The facility is clean and safe. We looked around at other…read moreplaces and this is the best one out there. I highly recommend

They are Sunbelt Rentals now, but have the same high quality service and reasonable prices. I…read moreneeded a rock bit for my auger. I got there and they made sure that I could get the bit and get out quickly. They are knowledgeable about the equipment and if anything is not right, they fix it on the spot. I got more than expected here. Thanks!

They have fantastic customer service and great prices. We will definitely return for future rentals!read more

I've had a unit for 2 years. The units are reasonably priced. The staff is helpful and friendly.read more

Lots of storage options, security conscious, and the staff are genuinely helpful. I like the…read moreoption for large inside storage (12x50' pull through) and the generous outside covered storage. This is a great storage site but be forewarned the owner tends to micro manage his business and that prolly ok with some folks but prefer not to be micro managed cause I'm flat out to old for that. Rather I tend to believe I'm smart enough to figure how to lock and unlock a unit on my own, well he has his way of doing things but so do I your best bet is to politely ignore him and he will go away lol. Seriously, a bunch of good folks here and his storage units are priced right and the location is great! If I had something to store I'll go back.

We took an Oregon Technical Institute student here to get storage space for the summer. The staff…read moreperson was very helpful and efficient. She warned us to contract for the space now (three weeks before needed) because only a few spaces were left and would go before the end of the spring term. Students also may store their vehicles here over the summer. Automatic payment was set up and monthly reminders (though not needed) and receipts are sent by email.

Excellent service. Best experience with a mini storage ever. The office staff is super helpful and…read morewent above and beyond for us. The place was super clean and seemed very secure. We also loved how convenient the location is.