Family run veterinary practice. Nice modern property and sufficient parking…read more Friendly knowledgeable staff. Also has a shop area which sells dog food, dog toys etc. Would definately recommend this vets practice.

We have been using the Eastgae vets in Bury St Edmunds for many years and have always been…read moreimpressed with the service we receive. The vets are friendly and helpful and deliver a high standard of care to the animals. The staff are all friendly and professional and we have always been treated well. I would have no hesitation recommending this vetinary clinic.

My beautiful dog was put to sleep in October. This was because she had a womb infection - Pyometra,…read morewhich had become too advanced to treat. Her uterus was full of pus which was slowly leaking into her tummy. She was taken to our vets (Kessingland branch of Three Rivers) 2 days running and misdiagnosed on both occasions with 2 different reasons as to what was wrong, and this was by 2 different vets. One of whom was the senior vet and one of these appointments was an emergency appointment at night. As a result of their incompetence her last days would have been agony for her. On the 3rd day I went in without her to discuss her symptons with a 3rd different vet. She was going downhill fast. On the 4th day running she was taken to a totally different vets practice who instantly picked up what was wrong and scanned her to confirm it. By then it was so advanced that the kindest thing to do was to put her to sleep. It has nearly destroyed myself, husband and the kids. My baby suffered needlessly because of the incompetence at the hands of one branch of vets and as a result had to be put to sleep. Had this have been picked up on her 1st visit to that vet things may have been very different now. I have complained to Three Rivers vets and been told by the exceptionally rude clinical director - that the vets there did nothing wrong and diagnosed her correctly on each occasion. The diagnosis on the 1st visit was Arthritis. On the 2nd visit apparantly she had reacted to the painkiller from the day before, and the 3rd visit they decided she had worms. Not once despite now discovering she had classic textbook sypmtons did they pick the Pyometra up, or offer to scan, xray her or do blood tests. I had never had Coco spayed as instead had my boy dogs neutered. This was based on their advice also!! So if anyone uses or is considering using Three rivers vets please please think carefully and remember our story.

Very caring veterinary practice. Prices ok and good service. Plenty of parking.read more

A very clean professional atmosphere, the Staff on reception are kind and compassionate, they will…read morego out of their way to help you. The Vets are very good at there job & alos compassionate. The surgery is kept very clean and the waiting room is airy & comfortable. The fee's are very high so its worth taking out Pet insurance.

Hidden charges - not notified of admin charges & admin charges are not on invoices. Food is…read moreexpensive and not competitive. Failure to diagnose kidney problem.

Generally speaking, this surgery is great. The veterinary staff are amazing, kind to both pet and…read moreowner! My pets have always been treated really well, and no unnecessary treatments etc were done so expense was spared. However, there reception staff are really grumpy, bordering on rude. I also had a huge disagreement with them. I found a rabbit which was obviously suffering from myxamatosis. The RSPCA advised me to take it to my vet, which I did. Once there, they said they had to put it down, and they would contact the RSPCA about payment. then they chased me for the money. I was in dispute with them for months. they had basically forgot to get some form from the RSPCA so came after me (evidentally, I contacted the RSPCA and they eventually sorted it out). I have since changed vets due to this, which is a shame because it was nothing to do with the vets themselves but the support/admin staff.

Close to the high school at the top of uplands way…read more The surgery cared for various pets during my childhood. Professional and clean conditions as you'd expect from a practice.

The staff here are absolutely wonderful and the place is always clean and tidy. I feel safe hands…read morewhen I go there and I know my cats do too. I recommend them to anyone!

Joes Pets market stall is located at the very front of Norwich Market and is very easy to find, it…read moreis one of the more larger stalls and it has been there for ever since I can remember. All type of pets are catered for and it is a lot cheaper than going out of Norwich to visit on of the more mainstream outlets. The brothers who run the stall always friendly and ready to bend over backwards to help you get the right bone for your dog! Recommended

We just got a new pooch, so this is the first time we've ever needed to buy pet supplies. My only…read moreprevious experience of Joe's Pets is from watching renegade pigeons sneaking in to scoff an odd mouthful of bird feed, always worth a look out for. Having visited twice now, I've been impressed by the range of foods, toys and snacks stocked at pretty competitive prices. They have a menagerie of chewies, biscuits and dried foods, as well as the more gristly bones, hooves and ears. The staff are really friendly and happy for you to bring your pooch along (as long as it doesn't start shop-lifting/scoffing...). Great little stall in a great little market.