I've been meaning to write a review for over half a year but thought waiting a little longer would…read moregive a better perspective. I suddenly became responsible for helping my elderly parents manage their rental property with knowing next to nothing on how to begin. The situation was complicated because the house was overdue on many repairs that we were completely unaware of. (We has a tenant for over 8 years though who we never heard from.) From severely water damaged panels to a destroyed door to an outdated electrical panel, the house needed serious TLC and was not safe. Right before I started handling the house, my mother hired a family friend to do repairs but did not create an agreement to a set cost for the repairs before he began work. He didn't know what to charge, and I certainly didn't know what was the right amount to pay. Awkward! Samuel was a breath of fresh air to a stifling situation. He helped mitigate the situation with our handyman family friend issue, advised on what other repairs were more immediately necessary than others, had sourced out the most responsive yet cost-competitive contractors, and did his absolute best to keep us on track to try to get our property ready for rental as fast as possible. The house was ready and rented in less than 2 months, which seemed near impossible when I first got involved. Just to balance out the review, I will say I don't find the property management portal is the most user friendly, but I am so grateful Samuel was such a humongous help with his knowledge and attentiveness during such a time-pressed and difficult time. Thank you, Samuel!

My parents rented our commercial property from a private sole owner before it was handed over to…read moreTNCR. Once TNCR took over, they increased the rent by nearly 80% and added an additional monthly CAM charge for maintenance. The funny thing is, every time we submitted maintenance requests, they ignore us for months. After we have followed up tirelessly, send over technicians to do the bare minimum instead of working on a long-term solution (I'm willing to bet they are paying pennies to these technicians too). We were paying a ridiculous amount for a tiny space with 2 parking spaces. Our roof was leaking and moldy from the rain for months while they ignored our requests for assistance. It doesn't end there. After we moved out to a much better place, they had the audacity to send us a disposition letter not only keeping our security deposit, but requesting an extra $2k from us with no itemized receipts or details about what they plan to use it for. They demanded "$800 for general cleaning due to dust build-up." Wow, I didn't know a duster and some Clorox wipes would cost $800! I knew they are just trying to get any dollars they can out of us. Very shady. TNCR, shame on you for taking advantage of small business owners. For you to be both overpriced and poorly serviced is embarrassing. Pick a struggle. Don't rent from this company, they do not care about you at all.

Excellent Service! We had John Newe from Gateway Realty to provide us with leasing service. He is…read morevery responsible in taking care of the property on our behalf. We were always notified and kept updated in a timely manner when the leased property has an issue. And he will arrange for repair quickly and efficiently after receiving our approval. The property has received quality care under his management which I would highly recommend.

My husband and I had the pleasure of working with realtor Alonso Verdugo from Gateway Realty…read more Alonso help us sell our home as well as purchase a new home. Both transactions went smoothly and he was extremely knowledgeable and helpful through the entire process. He really payed attention to what it was we were wanting in our new home and thanks to him we did end up with our dream home. We will definitely be recommending Alonso Verdugo and his team at Gateway Realty to friends and family.

Been doing business with Bennett Escrow for years! Efficient, friendly, knowledgeable, provides…read moreguidance and answers questions with a smile.

Highly recommend! Great service. Working with Janine and team is like having your best friends…read morelooking out for you. I cannot thank them enough.

I dont recommend mi Casita rentals ... they said they were quick and up until today nothing has…read morebeen done....our 30day period is about to be up and we haven't heard a single word from them ...we've called all these #'s (909)676-0419,(909)877-8312,and (909)678-5407 that they have listed on their website and no answer ... ...but im pretty sure once the 30 days are up we will be getting a call from them to try and charge us again

The process was fast and it was thoroughly explained. Salvadorans Ruth were a great help and they…read moremade it possible to rent a great home.

Joe Vega is a great property manager and I highly recommend. I own numerous properties in So Ca and…read moreJoe is a solid resource to have. He displays very high integrity and I trust him. He is a very honest and relays information in a straightforward factual way. He has managed a difficult property, maintained occupancy and spent money wisely. Joe has many resources that perform required work at a fair price with good quality. If you need a great PM and solid guy to work with, I would contact Joe Vega. Larry I.

PROPERTY OWNERS BEWARE!!!!! Joe and his team were very…read morefriendly but that is not all that is needed in property management Because JV property management had an outdated tenant screening process much of the problems we had could have been avoided. JV Property Management didn't use all the tools provided to make sure we had the best tenants possible. Lots of falsifying by tenant on application. JV property management did not enforce the covenants and conditions of our lease. before and after covid restrictions. Joe (owner) told me that he saw his position as a property manager like a "mediator" which made us feel handled rather than him being an integral part of managing our business. When we brought up to Joe our concerns about extra occupants, nuances we received from neighbors, fights and loud noises. Our concerns were minimized. He didint address them with the tenant or go by property as much as he had promised to do. Tenant built out structures in the back. Damaged 40 year old trees with commercial vehicles it was a nightmare! Joe pressed us to fix our A.C. unit our tenant broke while tenant was not paying rent. We eventually parted ways with J.V. Property before the contract was over. When we won our eviction case the tenant complained it took too long to fix AC (less than 60 days). Commissioner cited law that it was not necessary to fix a broken A/C in the state of California....but no good deed.... Real-estate laws change fast and often. I was surprised he was not as knowledgeable on free and relevant real-estate information. If you want to run your income property like a business you might want to look elsewhere. PROPERTY OWNERS BEWARE!!!!!!!

Ricky estavander mease is a scandalous woman. I rented from her for 9 years when I could no longer…read moreafford the rent she told me if I just moved out at the end of the month I would not have an eviction on my credit. I did and 3 years later I find out I do have an eviction. Then when I confronted her about it she lied to me and said I moved back in!! How the heck do you move back in when you move out? She lies and is very shady.

After multiple failed attempts to contact Ricki, I luckily found her at her office. I was there to…read moregift my brother his deposit and first months rent for Christmas on a home he had turned in an application for 2 weeks prior. She mocked me and said. "People like you who dress nice and are pushy are usually hiding something" she assumed there was an eviction or record we were hiding. Well how do you know, if the app was never looked at?? I've never met a woman with such a rotten attitude; basically said my brother would not be getting the house because we're "pushy". Word of advice: look into who your landlord is before doing business. Most unethical, miserable woman I've ever had the displeasure of meeting.

Going on to 4 years or renting our condo. HMR property…read moremanagement has been awesome. Even with all the HOA hoops they make you go through every time anything is needed. They do routine check ins and respond quickly to any issue. The application process was very thorough and I am happy to say it has been a great experience and recommend them to anyone who is looking for a safe and efficient place.

If you're looking for a property management company that delivers results, this is it. They are…read moreorganized, efficient, and extremely responsive. Maintenance issues are handled quickly, tenants are well-managed, and everything runs smoothly. Their professionalism and commitment to excellent service make them stand out from others I've worked with in the past. I couldn't be happier with reasonable fee they charge and the level of service they provide.

This is a hidden gem for anyone looking for a 55+ community! The neighborhood is clean, safe, and…read morewelcoming. I absolutely love how close it is to the freeway, local shopping, and the hospital, which brings so much peace of mind. It's a beautifully maintained park that truly feels like a community. Highly recommend!

I had a friend die in his home in October. It wasn't until over a month later that a neighbor…read morecalled because of a fowl smell coming from his home. The manager Joanne knew he was in poor health. Why didn't she check on him? A good manager would have, especially in a senior home park. But no, she let him rot like a stray dog! The county at first had to list him as a john doe because of his decomposition. This man was a veteran! Shame on you Joanne!

Ive always considered leaving reviews on services (both good and bad) throughout my life, and until…read morethis very moment, I have failed to do so. However, with such an incredible service, and most importantly, a massive contribution, pristine guidance, and whole hearted support in one of my ultimate dreams to come true, how can I not and why would not? Sergio is a rare gem in the real estate industry - a man of true morals, extensive knowledge, and incredible empathy, patience, and understanding. Sergio is not solely looking for a paycheck, but rather the best interest of his client - as if he were buying the home himself. As mentioned, buying a home has always been one of my ultimate dreams to come true, and quite frankly, the process of buying a home is very stressful and overwhelming. But with Sergio on my side, he really did help and support me through this entire process with ease and pro activity. Sergio demonstrated extreme patience and knowledge, pointing out flaws and detrimental factors of homes that I thought were wholesome houses. Without him on my side, I'm more than sure I would've regretted my home purchase due to pressure, impatience, and stress. I now sit back on my porch and admire my kids play on the front yard of our new home, I cannot thank Sergio enough. Please do not hesitate to purchase a home with Sergio by your side - you will experience this review yourself , and you definitely won't regret your decision of buying a house with Sergio. Again, from the three of us, thank you so much Sergio. May GOD bless you, your family, and your future endeavors

Sergio handled everything for selling my home, including the repairs. He made it as painless as…read morepossible. I could not be happier with his work!