I arrived at 5:45 only needing one gallon of paint for a project. So only a five minute task with…read moremy paint info. I received no acknowledgement, then got eye rolls and disdain When I asked for my paint. This is the fourth terrible experience at this store. Which is bizarre since the other stores are so nice. I will never go to this store again! It's run by rudest people I have EVER wncountered.

The company that we used to remodel our master bath and bedroom a year ago used Sherwin-Williams of…read moreWarrenton to purchase the paint that they used on the wall. I called on Friday to see if there was anyway they could track down the color that they used because I had a few places in the wall that needed to be touched up. Jared was able to track down the exact color used for me and the date! He went out of his way to stick a note on his desk so when I came in to purchase another gallon he wouldn't need to look it up again. I came in and purchased the gallon today and was really just blown away with how great their customer service really is! I got home and touched up the wall and you can't even tell a difference!! Whenever we need paint for our home, this is the place to go!!!

When I bought my condo a year and a half or so ago - the builder, Beazer, used McCormick brand…read morepaints to paint the place. Beazer left me with a pint of the wall paint and a pint of the trim paint for touchups. I recently used up most of that pint of wall paint for repainting a couple of sections of wall in the living room after having the walls ripped open for a custom surround sound speaker cable run for my HD TV setup. I figured I had better get some more of this paint and hold it in reserve just in case (you never know when the manufacturer is going to discontinue a color!). I found that McCormick Paint is not available at Home Depot or Lowe's - you have to go to their own stores. Fortunately, there is one nearby in Manassas. I've gone by here once before on a Saturday afternoon - but they have limited hours on Saturdays - they close at noon. It's located on Route 28 south of Manassas - a bit just past the interchange of Route 28 and the Prince William County Parkway/Route 28 Bypass. So I made a point to get there about 11:30 am this morning. They had what I needed in stock! Picked up a gallon of their "Tempo Premium - Interior Semi Gloss Acrylic Enamel 18012 Designer White." Cost was $33 and change. Guy snagged me a gallon, rang me up, and I was on my way!

I had called this location in search of a particular wood stain because the place where I normally…read morewent to didn't have enough gallons as I needed. A representative named Sherry (I hope that's spelled correctly) answered the phone and she told me that they had several gallons of the stain I was looking for. I told her that I was going to stop by the next day and she said she would have them shaken and ready for me when I got there. I wanted to right this review because her customer service was outstanding. I highly recommend this location and I will be coming back in the future for all of my paint/stain needs even though it is further away from where I normally go to.

From the owner: High-Quality Customer Service, Locally-Operated,read more

Why review a paint store? Because the employees provided exemplary customer service and advice that…read moreis worth an acknowledgment. I wholeheartedly echo the previous review. I visited this location to redeem a builders coupon for 2-pints of paint and to purchase a gallon of paint for a new project... what a great experience. Not only were the employees friendly, they were helpful with recommendations and transparent with pricing. For example, I had a 50% coupon and already went online for pricing so knew what expect... or so I thought. I was told (before purchase) that the store prices are different from the online purchases. I was appreciative of being made aware of this prior to making a purchase. I selected the brand, color, and paint type then he took a few minutes to mix the color according to the type I requested. Upon completion of the purchase, he boxed up my items and loaded them into my vehicle. Even better, 1-pint of paint listed on my coupon was out of stock and he took down my number to call when it became available with a free drop off at my house since this company is frequently in my neighborhood... saving me a job. I recommend this place to anyone who is undertaking a home project requiring paint!!

We have used them for years due as McCormick is a great product, but in the end it comes down to…read morecustomer service. Always friendly and ready to help. A special praise for John Facer as he educated us on the different paints we may want to use when we remodeled a house for our mother. I highly recommend them.

Called and called nobody ever answered! I need to find out…read moreif they had a paint I needed so I wouldn't make a trip in vain. I most have called 10 times and nobody answer . I checked the number on the website and google and was the same . Oh well my business elsewhere.

Always receive valuable, professional service. Wonderful small business that is so valuable to the…read moreneighborhood. I'd go out of my way to support this business.

We needed paint for touch ups and the 3rd party Evolution told me the flat premium paint was no…read morelonger carried. I bought vinyl but that disn't work so decided to visit the actual Benjamin Moore store in Leesburg and they were a lot of help. First they advised nothing else in that line would work (confimed flat was no longe sold) and suggested another brand that they would mix (lesser cost) and sugested trying that or mixing it with the old flat and see if that would work. Great suggestions and I was given a discount using the vendor who was regitered at the store.

Great service and extremely informative. They had a variety of Sickens materials which is the best…read morematerial out there to preserve wood products.

Prompt, friendly customer service. Owner is very knowledgeable and is always willing to help find…read morethe most economical way to do something, even if he could have sold you a more expensive option. He really helped me with an old house with rotted wood and mildew issues. Owner is obviously interested in cultivating long term customers rather than making an extra few hundred today.

Workers are extremely nice and helpful here and won't try to up sell you on something you wouldn't…read moreneed. Very friendly people and you cannot beat Benjamin Moore quality in paint!

I only go here when the store on Braddock Rd is closed, and EVERY SINGLE TIME, it's always ONE…read moreemployee working to mix paints for customers. I feel like I'm in here forever waiting on my turn. And on a Saturday too? Cmon! So annoying. Plus, their prices for samples are higher than Braddock Rd. I hate when I have to come here. Ugh. And oh...is the AC ever working properly in there because other customers and I are sweating waiting in line.

When painting your house, it's best to go with the professionals. The folks at Sherwin Williams…read moreare. Quality comes with a higher price tag to a degree, but so does the advice and guidance you'll find here. Am pleased to have bought my paints and supplies here, and it was my hardcore detailed contractor who got me here. He only works with top tier materials. I agree with his theory "anything house related get great quality." He's been in the business for years, and his reputation is sterling. I found the employees here very approachable. They heard out what I was going for, and let's just say they found the best green color I could even dream of. The bedroom and a storage room downstairs, look far better thanks to them. I'm very pleased to give them the highest rating here. All of the employees are exceptional, and their ideas along with suggestions, have helped me add value to the house.

Asst. Store Manager John Lahmann is FANTASTIC! I came in there determined to find a stain color for…read morestairs that would match our wooden floor without a clue as to how to find a color that would replace the ugly redish hue we ended up with (home project SNAFU). John spent tons of time with me, doing his best to reconstruct the wood type with a sample he had on hand, and then showing me how different stains would turn out on his sample. He was so patient and willing to work with me to find the right color. I was so impressed by his attentiveness!

From the owner: Your local Sherwin-Williams Paint Store in Purcellville, VA, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Great Quality Paints and supplies. Very friendly and knowledgeable staff. All the supplies you…read moreneed to get your painting / decorating done right. Service with a smile and they can answer your paint questions. I've always had a good experience here.

It's been a couple years since I I've been here. I always forget we have everything I needed to…read morerefresh a room at home, with Nichols and The Paint& Paper Place. I ran in here looking for some good Benjamin Moore paint and walked out with everything I needed. The guy at the check out was helpful and accommodating. And I felt I got what I needed to to successful.