Cancel

    Open app

    Search

    The Palmetto Inn

    5.0 (4 reviews)
    Open 9:00 am - 10:00 pm

    The Palmetto Inn Photos

    You might also consider

    Recommended Reviews - The Palmetto Inn

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The Palmetto Inn

    Verify this business for free

    People searched for Vacation Rentals 119 times last month within 15 miles of this business.

    Verify this business

    Boca Grande Real Estate Inc - Fishing off the beach is a great way to spend your vacation in Boca Grande!

    Boca Grande Real Estate Inc

    1.0(2 reviews)
    0.1 mi

    We would recommend being very careful renting a vacation property from Boca Grande Real Estate…read more(BGRE). We rented Boca Grande Shores 09 at 500 Gulf Boulevard, #9 in Boca Grande at $3,241.10. We understood from the pictures on the Boca Grande website that this was going to be a very nice house on the gulf. It was not. The house was not clean with hairs on counters, microwave/fridge had not been cleaned, the furniture had nasty stains, and there are multiple fall hazards with raised wood, nails, and skid strip, along with stained and falling ceiling in several rooms. We had to clean the surfaces we would use even though we paid a $179 "make ready fee". That's $463/night which we could have spent in a luxury hotel! When we dropped off the keys, the front office person said we should have contacted them when we got to the unit. She said they could have sent out the cleaning people out, but would not have been able to do anything about the falling ceiling and other issues as this is an owner will not make repairs. She was nice and it sounded like they have asked the owner to make repairs before. She brought out a manager and we asked him for half of the rental fee back and started telling him about the problems. He said no to a partial refund. We requested they go out and take a look and not rent the house again until repairs are made. He said they are fully aware of the state of the house and the owner will not make repairs. He acted like this was just a problem for the owner, but this is a problem for a real estate company renting properties as well. We advised him we secure vacation rentals through real estate companies as they have always made sure the rentals were clean and in good repair. We told him we would be filing complaints if they wouldn't do anything and he said do what you gotta do. He really couldn't have cared less, but maybe this review will prevent others from having this bad experience.

    I don't typically post negative reviews, but had such an unpleasant experience with Boca Grande…read moreReal Estate and if I were an owner who used them to manage my property, I would want to know how incredibly rude they were to a prospective renter inquiring about one of their properties. I spent a great deal of time on their website trying to identify potential rental properties for our family vacation. I needed something that would accommodate 8 people. I plugged in the dates we expected to be in town - midweek through midweek in August - and found several properties that I was interested in, but had a clear favorite - 261 Seabreeze Ct. I noticed a statement that read "Saturday check-in is required for online bookings. Please call the office at 941-964-0338 Main Office for other dates." I took that to mean perhaps they would consider something other than a Saturday check-in and called the office. The first person I spoke to said the house I was asking about was only Sat-Sat, that a midweek rental was not possible at this point in the season. I was disappointed but thanked her for her help. I spent several more hours going through other listings, looking at various options, but always coming back to needing a house versus two condos for our large group. So I called back to inquire about two other houses that might work for our group. I was told, again, that only Sat to Sat rentals were available. So then I asked if she knew of any houses available that would accommodate our large group and that would permit a midweek to midweek rental. I was placed on hold and unknowingly transferred to the Manager. I didn't get his name, but from the moment he picked up the phone he was rude, unpleasant, and condescending. He said "I don't know how many different ways we have to say this to you, but we only have Saturday to Saturday rentals." I told him their website said to call the office for other dates, and so I was merely asking if there was anything available. Again, he was condescending and stated that he'd already answered that question, as had the other two ladies I'd spoken to, yet I seemed unwilling to accept their answers. I was offended, but kept my calm and told him I didn't appreciate his tone, that I was merely inquiring about a property and whether there were ANY options for a midweek rental, and he didn't need to be rude as I was not being rude to them. He didn't apologize but rather persisted with his attitude and acted as though I was wasting his time. We have owned two properties for which we've used property managers over the years. One at a sought-after beach resort and the other in a more traditional residential neighborhood. I would have fired our property manager if I ever discovered that their business practice was to be rude and insulting to someone asking about our property. We always directed our PMs to contact us with any reasonable offer so we could evaluate and make a decision, and would never have tolerated such insolence and rudeness. I'm sure there are a lot of lovely properties available in Boca Grande, and many managed by Boca Grande Real Estate, but out of principle, I refuse to do business with a company that clearly has no respect for the customer service industry they are in. We will find another property to rent, and I hope Boca Grande Real Estate clients know they're not being served well and are losing perspective business thanks to their choice in property managers. Perhaps this review will make them think twice about how they talk to people, but I doubt that's very likely.

    Photos
    Boca Grande Real Estate Inc - Boca Grande FL Range Light

    Boca Grande FL Range Light

    Boca Grande Real Estate Inc - Take family photos with your iphone or hire a professional for memories that last a lifetime.

    Take family photos with your iphone or hire a professional for memories that last a lifetime.

    Boca Grande Real Estate Inc - Boca Grande FL Oyster Catchers

    See all

    Boca Grande FL Oyster Catchers

    The Palmetto Inn - vacation_rentals - Updated August 2026

    Loading...
    Loading...
    Loading...