There was visible mold in our hotel room, and it made both me and my husband extremely sick…read more Despite notifying the staff immediately, they waited three days to move us to a different room. By then, our symptoms had worsened significantly--I developed severe allergy-like reactions, and my husband's eyes became extremely red and irritated. When I spoke with the manager, Brett Sherman, he outright denied the presence of mold, offered no apology, and even laughed at me. My husband, who works in high-end real estate in Los Angeles, sent a photo of the air vents to a mold inspector he's worked with for over 20 years. The inspector said the growth strongly resembles Aspergillus, though of course, proper testing is required to confirm that. Regardless, it was completely unprofessional for the staff to dismiss our health concerns, deny the visible issue without proper evaluation, and refuse to acknowledge the inconvenience and harm caused. We weren't even offered an apology for the delay in moving rooms or the resulting illness. Attached are photos of the vents and my husband's eyes for reference.

What's not to love. Charming, tranquil and near the water. We stayed for two nights and were well…read moretaken care of my the staff who were always friendly and helpful. David especially remembered our names which made us feel very welcomed. The Picnic Basket served coffee, teas, drinks and pastries. Hands down the best cinnamon twist donuts I've ever eaten. The best. Beach club was amazing. The best virgin piña coladas at the bar. Love love love the Gasparilla inn and will be back. The perfect getaway in the off season.

Front desk lady was super friendly and happy each time I saw her. They offer beach/pool towels at…read morethe desk. Our room was very nice but a little dark for my taste--sort of 2000 Tommy Bahama style. It was clean and easy free parking. It was a little further from town than I thought and taking a golf cart all the way there wouldve probably taken 30+ minutes, so Im glad we drove. The pool area does leave a little to be desired though. It is full sun, in an awkward after-thought space, and unappealing. May I suggest getting several Areca palms, or Fishtails to grow tall along the west side to block that scorching afternoon heat. Maybe string up some lights and build a pavilion on the north or east side for gathering. It definitely needs some sprucing up. Other than that it was a great stay!

Room was clean and fresh smelling. Unfortunately that's really one of the few positives. Staff at…read morethis Motel(THIS IS NOT A RESORT) was pleasant and kind, the pool area was ok, bed was comfortable... now for the not so great things...... Outdated and drab decor in rooms, Mismatched flooring with odd bathroom countertop. A patched shower floor. 1 chair with the table and no additional seating. None of the furniture went together. The store near the Motel closes early, like 8pm early(You also learn this the hard way due to not being mentioned at check in) Overall: This place is not worth the nightly rate, It is definitely not a Resort, and don't expect them to tell you anything valuable at check-in!!

Definately a unique experience, The hotel fits it's location perfectly in the historic District in…read moreArcadia. The room was clean and confortable with lots of natural light. The common area was lovely. The staff was friendly and helpful. The price was great. We'll definatley stay again.

What a treat, I have never stayed in a hotel like this. The owner was very friendly and…read moreknowledgeable about the building. We loved the antiques and the whole vibe. If u r scared of ghosts u might pick another place, just sayin. The owner provides yummy snacks including wine, beer and other drinks included in ur stay as well as breakfast in the morning with a nice selection to choose from. The whole town is like something out of the past. I would absolutely stay here again!

We've just love this location! Make sure to go early to get the best seats by the beach…read more Aritzia ( Ritzi), she is the sweetest server at the restaurant, thank you again for attending us.

We won't be back…read more We booked and paid for an OCEAN FRONT room at the Hilton Marco Island. The 07 line is OCEAN VIEW NOT OCEANFRONT like we paid for. They know this. In fact while we were standing in line at the front desk to voice our concerns, another couple standing next to us also had the exact same complaint. What are the odds that you walk up right next to the people w the exact same complaint. When i mentioned that the manager must receive a lot of complaints on this she rolled her eyes and told us she didn't. Although two other staff members (one bellman that took us to our room and another that was bringing food/room service to a room on our floor) said they get complaints all the time. Mallory, who says she's the manager, felt compelled to roll her eyes and scoff ar our complaint and as you can see from the pictures, we definitely have a southern view which is just an ocean VIEW. NOT what we paid for. They know what an ocean front is because the rooms on the other side of the hallway have what they call a Juliet balcony, picture attached, which is oceanfront. When talking to a second manager on the second day, we were told those people just know how to place their reservation as if we're supposed to know something that they knew. At this point 2 different managers, no apology. We have gone through two managers and Hilton honors since we're Gold members and are still working on getting this rectified. These 2 managers have figured out how to manipulate the situation to those of us spending considerably more money just for this view. James is the 3rd mgr we are being pushed to while wasting our vacation time. Also parking is self parking only although it says on their website they offer valet. Self parking costs $40 a night not including other resort fees. You will see our view was looking direct at the building next to us and south and in the in the second and third pictures, you will see the Juliette balcony the room across from us has. (Same price). Cleaning lady was nice enough, in between customers, to let us go in to take a look at it. Lastly, all unsecured Wi-Fi. No secured Wi-Fi available throughout the entire building and almost no reception being on the ocean.

Convenient location close to PGD airport and downtown. The location is close walking distance to…read morefood and local shopping. The hotel staff is very friendly and helpful. When I visited, it was extremely hot, so I was thankful for the complimentary bottles of water. The rooms are very nice and spacious. The desk area allowed me a comfortable place to work remotely. The bar is a nice touch, open in the evenings starting at 4:00 pm. The pool is nice with pool noodles, plenty of loungers and towels on your way out.

I would give 4.5 stars if I could. My fiancé and I stayed here for 2 nights while visiting some…read morefriends. It was a quiet, clean hotel, and the staff were very friendly. We enjoyed breakfast both mornings as well. The hotel does feel slightly outdated, but it was clean and comfortable. I have no complaints about our stay. The only thing worth noting is thatthe shower experience was rough for me. It was a nice shower, but the water pressure was very aggressive (which is uncommon for hotels, so points to them). That wouldn't be an issue, except that the angle the shower head was at (and you couldn't adjust it) made the water bounce off my shoulders and into my face constantly. The shower was quite small as well, so there was no room to move out of the way. The entire time I was showering, I was sneezing, my eyes were burning, and I was getting water up my nose-- and, because the shower was fully sealed, I kind of felt like I was drowning. My fiancé didn't have any issue; I'm assuming it was a height thing (he's about 6" taller than me). Either way, not a dealbreaker and not the fault of the hotel by any means, but if you are under 5' 4", just be advised.

The accommodations are amazing. The safe is so friendly. Alex was amazing. My room was perfect. I…read morehighly recommend. The area is beautiful!

This place is great. GREAT. We stayed in an studio with kitchenette and it was perfect. The front…read moredesk lady is a sweetheart, such a decent, kind person. The place is super clean..CLEAN..spotless. The beach is just right there, beautiful clear water ..quiet not crowded beach. The place itself was quiet, nice guests luckily. Outside the common area with hammocks and tables to eat outside if you like. They have chaise lounges and beah chairs for everybody to use. Hot water, good AC, wifi and everything you need to cook (microwave and stove..no oven) Sunset at the beach and spending part of the night just there chillin...this place make it possible We cant wait to come back Its ..again..a great place to stay No photos...i just realized that. We were just living the moment.