For many years I ordered Muffin and Fruit Baskets as gifts from Lindsey's Country Store, I would…read moreorder at Thanksgiving for businesses I dealt with through the year as a thank you for their exceptional service, at Christmas as gifts for friends.
When they closed, I frantically looked for a replacement company. I thought I had found it in One of a Kind Gift!
I first ordered 3 baskets, 1 for a Business, 2 for friends, all three for Thanksgiving. I later ordered 2 for a business at Christmas, this business had limited hours the week these baskets were to be delivered, I gave specific delivery instructions with the open times of this business in order to have the baskets delivered successfully.
I called A One of a Kind Gift after Christmas to see if the 2 baskets had been delivered... I was told no, they were unable to accomplish delivery, but could send as New Years, etc...
I declined that offer and said just leave the amount for those baskets as credit on my account, I'd use later.
Meantime I had received thank yous from the two friends who had received baskets at Thanksgiving, but not the business...and since I had been sending to them yearly, this was unusual.
I had occasion to speak with the office manager of that business in the spring, and asked if they had received the basket at Thanksgiving...she said they had not!
I immediately went to A One of a Kind Gift and asked them what was going on and what they intended to do about this non- delivery!
Well...we use the operators from the answering service business next door...they said it was delivered! But, have no signature or confirmation of same...
So, I was out of luck for the over $100. Basket I purchased that was never delivered. I then asked for a refund of the two baskets they had not been able to deliver at Christmas... Sherry was not able to do this, she said it was a new machine, but she'd take care of it...
Long story short on that credit...it never happened, instead my credit card was charged again! I called and asked Sherry to take care of it.
Again never happened, I called the credit card company and had the charge taken off my account, I never received the credit!
So... now I'm out over $200. For 3 baskets I purchased that were never delivered, 2 that A One of a Kind admits to, but never issued the credit.
I sent her a certified registered letter demanding refunds for the 3 baskets, stating I'd take her to Small Claims, hire an attorney, use Social Media, etc... no response.
So... I went to Small Claims Court... I filed a claim against Sherry's Kitchen? A One of a Kind Gift, in the amount of $217.06 on 12/16/20, I had given them a year to make good on the undelivered baskets.
We got a court date of Mar 3, 2021... I was there... no representative from A One of a Kind Gift bothered to show up... The Judge issued a Judgement against them in the amount of $232.06, and an Information Subpoena was served upon the business.
The Small Claims visits and orders have been going on now for over a year, culminating with a Bench Warrant issued for Sherry, ofcourse no one will be going out to serve this warrant, but you'd think a business woman wouldn't want this Black Mark on her name or Business to be out there. I guess she just doesn't care about her customers!
I would never order from them again...
Their products are delicious and beautifully presented, but I had no luck with this business... Nor the owner, Sherry Lindsey!