I went to Southern Roots Salon in Abingdon, VA to get a hair cut with Miranda. Worst haircut I've…read moreever received. I took pictures of 4 styles I was considering, she barely glanced at them, didn't even pick up the pictures, just glanced as I was flipping thru them. She just said she would give me something in between all these styles which should have been my cue to just leave. But instead I stayed and let her cut it. My hair came out much shorter than any of the styles I brought in. I made a return appt thinking my hair looked OK in spite of it being too short. But after I got home I realized the right side was about an inch longer than the other side, there was a couple long pieces on the left side that didn't seem to want to lay anywhere, I finally figured out they weren't the same length as the rest of my hair on that side, they were about an inch longer as well. I sent her a message about it, she responded by saying she was sorry I didn't like it, she did not offer a correction cut and she did not offer me a refund. Had she done even one of these two things I would not be leaving this review. I have an appt now with a high end salon and will have to pay $40 for a haircut just to get this mess corrected. The whole time I was there she talked with her friend who was getting a color about other people while she cut my hair. When I go to a salon and pay for a haircut and style I expect the attention to be focused on me, not someone else, hence a bad haircut. Very disappointed in the professionalism of this salon. I'm sorry to be writing this negative review as I normally don't like to do this, but this experience was a very poor experience.

From the owner: Southern Roots salon is located on Main Street in Abingdon Va. We are a full-service beauty salon…read morededicated to consistently providing high customer satisfaction by rendering excellent service, quality products, and furnishing an enjoyable atmosphere at an acceptable price/value relationship.