Needed a oven heater element, called and had in stock…read more John put on the side for me and was ready when I walked in the door. Quality part & excellent service. Nice to recive a smile and sincere, " Thank you ".

Excellent customer service cares about the customer, convenient location, knowledgeable peopleread more

We recently moved to NW Arkansas into a new construction home and knew we wanted a very sleek…read moremodern looking pool to match the look of the house! I called and got bid from about 5 companies in NWA, and although Burton was on the higher end... I can tell you it is 110% worth it. I would not have traded a few thousand dollars for the quality and care we got throughout the whole process. I was living in California during my planning process and knew it could be tricky trying to get someone on the books living so far away at the time. Our sales rep was Whitlee! He was my first point of contact and walked me through the whole process of the pool. He came out to see the pool location before we even moved to the area. At that point I knew customer service was something they greatly value. We booked them in January 2020 and they started the end of April 2020. We chose a 16x36, 6 feet deep concrete pool with full end to end steps and a padded vinyl liner (it doesn't tear up my kids feet). We got an electric heat pump (which is awesome), a salt system, in floor cleaning system, a 3 LED lights that change colors. We also added the cutest giant concrete stepping stones rather than a traditional sidewalk. I love it so much and it really makes it look modern. During the process we upgraded the concrete to have a hand scrapped border (see pics below). Our project manager was Josh. He walked me through every step of the process and answered any of my questions (which I had MANY, ha). The teams doing each part of the project were fast and efficient. I have truly never seen harder workers in my life. I told Josh the project manager they all deserve a raise :). It was just under 4 weeks from the time they started digging to the time we were swimming. I was literally shocked. I know that timeline is not the norm because we didn't have a ton of "extra" things like water features and retaining walls, etc. But still... 4 weeks is impressive. Chris installed our vinyl liner and pool cover. He came to our house Memorial Day weekend just to make sure I had chemicals to swim for my opening weekend. I was so thankful he took time away from his family to do that for my family. Our pool lesson was with Jay. He was so patient and took about an hour to show us every feature and how everything works. I've probably called/texted him 4 times in the past week asking him questions because I couldn't remember what he taught me and he joyfully answers all of them. So in recap... I was nervous to start a big pool project because I have heard horror stories of people saying it was 6-9 months building a pool and that you never know when people will show up, etc. Burton was on-time and on-budget. I always felt like I knew exactly what was happening and when. In the end we have a beautiful pool even better than I imagined.

Going into the process, Burton Pools was actually our first choice for a semi inground pool based…read moreon their reputation and our previous experience with a different sales rep (a year or two before this we looked at a fiberglass pool but had some things come up so we couldn't complete the process) . Unfortunately, after meeting in person with Steven at the Springdale location, our opinion changed. There were several factors that led to our decision. The overall customer service and professionalism during the sales appointment fell well below our expectations. There was a powerpoint presentation that was difficult to follow because we couldn't clearly see the laptop screen, honestly we didn't even care about the presentation and tried to say that but unfortunately he didn't listed and kept talking about slides that we couldn't see. The company we chose had better prices, clearer communication, more detailed design guidance, faster timelines, stronger warranty coverage, more flexible customization options, and a better overall feeling of confidence in the builder. In our case, those factors, along with the ones above, made us feel more comfortable moving in another direction. I also want to be honest about something that made the meeting really uncomfortable. Throughout the presentation, he repeatedly dug in his ear and removed earwax. While it may seem minor, it came across as unprofessional and left a very negative impression to the point we almost walked out. He might as well have been picking his nose and wiping boogers on his shorts.

Interesting place. Mostly furniture. Great clock selection - a whole corner with antique clocks -…read moregrandfather clocks, mantle clocks and even coo-coo clocks! Prices range from amazing to crazy high - which makes sense coz they do consignment too. Fab selection of tables and chairs, China cabinets, chairs and even some patio furniture. They've got lamps and artwork and even (new) pillows and rugs A few small items near the front. Nice place to check out!

I wasn't looking for furniture or decor items today, instead I was here at Blue Chair has an Amazon…read moredelivery point. But after claiming my package - some cables for the Sprinter van - I took the time to look around this interesting shop. This isn't IKEA furniture. This isn't cheap stuff from some furniture supercenter. This is quality stuff that definitely looks like it will last. Arm chairs, sofas, grandfather clocks, dining tables, dressers, rolltop desks. Lots of interesting pieces and while none of it would work in my van, it was interesting to see. Yes, prices are higher than they would be at IKEA. It's solid furniture. [Review 19790 overall - 267 in Arkansas - 762 of 2023.]

BEWARE! Howse is not a trustworthy or customer service oriented company!…read more I bought over $15k in living room furniture from Howse. Including 2 electric leather swivel/rocker/recliners (Palliser brand) in July of 2023. In May of 2025 one of the recliners quit working. We contacted Howse. First they said they could not service our chair because we lived outside their area. We live in Ft Smith. Interesting because it was no issue at time of purchase. Then they said contact the manufacturer, Palliser. They referred us back to Howse indicating they had service agreements with the retailer. Howse then stated we were out of warranty (we were not) but we could contact their service provider Serveco out of Georgia. So we did and opened a service request. Serveco required a $210 deposit to even start the conversation. Weeks went by. I finally gave up. On September 5th I had to argue with Serveco to return my deposit. So 3 months after my $2200 chair quit working...I still can't recline. Howse/Palliser/Serveco are all non responsive. I will find a local service provider to help me...but I will NOT forgive or forget this experience. My only recourse outside the legal process is to alert others about this poorly owned and operated business. HOWSE. Buyer beware! P.S. we are currently looking to spend at least that amount of money again on bedroom and bar area furniture. We will NOT be shopping with HOWSE.

Howse has the best quality furniture we found in the area. They were super busy but made sure to…read moretell us they'd be with us as soon as possible. They could use more staff members to help customers, but seems like they have improved from previous reviews. They even offered to visit our house and help make suggestions and plan, which we might follow up on. We would go back here for more furniture in the future.

Can you hear the jingle - "Haverty's has it... we've got it all!"…read more This store has good quality Furniture at decent prices and good quality - plus helpful associates too. They offer delivery assistance and have good store hours in a convenient and central location close to the interstate.

Mario has saved my special medical chairs more than once. Very thankful to see Mario this morning…read more He is a credit to your company. Prompt courteous service call. Thank you Havertys for your friendly customer service from start to finish. Best Wishes from Michael and Susan Small

Couldn't wait to come again for their pricy stuff! We'll done older building. Make sure you go to…read moresafe!. Staff very friendly. We drove two hours and stayed 10 minutes! Bought a $3.50 spoon! Candles were $35, cutting boards $75!

Adorable shop off the beaten path. We were thrilled to have the opportunity to visit Marrs…read moreMercantile today! It's a cute, brick building that's full of wonderful finds. The garland outside was filled with dried oranges & ribbons adorned the tree just inside. Although most of the items were a bit pricey, there's everything from ornaments, candles, games, paintings, coffee mugs & so much more!

Wanted to buy a rug. It was $500 that I was willing to spend. Unfortunately the salesperson told…read moreme he wasn't going to take it down for me to look at unless I was going to buy it. The rug was sandwiched between two others so there was no way for me to see the whole thing without taking it down. Guess I can spend my $ somewhere else.

I absolutely love this store. I love the fact that I can…read morefind spices and coffees from all over the world that you don't even find your local coffee house or supermarket.  Not to mention the half off the regular price tag.  I even found it to be less expensive to buy my Madagascar Vanilla Extract, beans or paste here as well. I also find really nice seasonal/holiday ramekins for my Souffles, Creme Brulee and Bouchons I make for holiday gifts, along with other hard to find kitchen utensils at great prices. Now the sad part of this review is the "Hit or Miss" quality customer service. Some of these employees don't care to be here, while others love their job and it shows. So if you have never been here, I encourage you to stop in and check it out.