Avoid this shop. I paid to have the LCD screen on my MacBook Air replaced, and the repair was done…read morevery poorly. When I got my laptop back, there were bright, uneven patches of light running along the entire bottom edge of the screen, just above the hinge. The technician told me the issue was caused by alcohol used during the repair and claimed it would evaporate and disappear over time. I waited five days as instructed, but the defect remained exactly the same. When I returned, they refused to honor the 100-day warranty printed on my receipt, despite the repair clearly being defective. To make matters worse, the technician actually changed my laptop wallpaper to a dark background in an apparent attempt to make the damage less noticeable instead of addressing the problem. This was an extremely disappointing experience. The repair was substandard, the warranty was not honored, and I felt they were more interested in concealing the issue than fixing it. I would not recommend this shop. Save your money and take your device somewhere else

Avoid like the plague. Very disappointing experience with them. The guy who works there is rude. I…read morefound the service and business practices to be misleading and handled in a way that felt dishonest and unfair. Communication was poor, and I did not feel that my concerns were taken seriously or resolved appropriately.

I messed up my pc while upgrading and this Canada Computer was awesome with getting my PC back into…read moreshape! a huge shoutout to Ian for being an amazing helping hand in getting my pc upgraded and up and running. if you're ever in, I highly recommend Ian to help you out!! :D

If I could rate this store lower I would…read more Went to buy SODIMM 32GBx2 - clerk didnt know what "SODIMM" was (I mean its ok, I guess "laptop memory" also works), and transaction was pretty quick. Went back today to return it as per their policy, and was told the manager went on break, 'ok, cool - when will he be back?' "Around 30 minutes" - 35 minutes pass, I come back "Oh, sorry manager is still not here yet, come back another day or in the afternoon when the technician is here." Like holy cow, how can an associate not be able to do a simple return? Is it so hard? Ive returned things to associates at Walmart in less time. Called CS - they called the store and by the time the call was done, the manager had finally returned, I went back and completed the return. Sufficed to say lost 40 minutes of my time and $3.75 to return simple RAM. First time shopping here, and my last. Corporate should save it's money and close this location judging by the other reviews.

This was refreshing change for us; we usually go to the Bayshore shop. Not sure if this shop is…read moresmaller than the Bayshore one? Just went in to do a bit of research, and got my answers. There was a lot on display, as usual, and I got to "test drive" one or two items.

Apple Rideau staff is very rude and tried their best to discourage me from buying what I wanted and…read moreneeded because I had on a Star of David.

I went in looking for a desktop and was told someone would be right with me. I waited 10 minutes…read moreand despite there only being 3 customers in the whole store, I was never contacted for help. I saw a desktop computer for $2,600 that I was very interested in, but had to walk out.

I'm going to give a ton of love to this Best Buy. I don't get the low ratings…read more I stayed at the Courtyard Ottawa East during my entire visit. My view consisted of seeing the Starbucks cafe that I visited every day. I could also see this Best Buy across from the cafe. After picking up a grande chocolate cream cold brew as my birthday perk, I parked in the Best Buy lot and consumed it immediately. It was so good. I then got out of the car and headed inside this store. When you look at this store's exterior, it has that typical pointy blue box look. This store has probably been around for at least ten years. However, when you walk into this store, it's stunningly beautiful. I loved looking at the Marshall speakers and headsets. The display was appealing and you could press buttons to check out the sound coming out of these devices. I saw weird items, such as self-cleaning water bottles that were on sale. There were two models and the cheaper one was going for $89 after a $10 price reduction. Yikes! I hope that they self-clean well for that price. I found a Casemate chain phone wristlet. It looked cool classing up your phone. I kind of like the extra security of having the chain around your wrist. Although my phone case does have a PopSocket, I have dropped my phone a bunch of times because I can be a klutz. This wristlet was my present to me. I browsed some more. I like that associates here don't approach you to ask if you need any help. Leave me be to explore. If I have questions, I will hunt you down. My usual routine is to check out the Google Pixel section. I am happy with my 6a phone, but like looking at the newer 7a and 7 Pro models. The Google Pixel Watch is also nice to look at. I went to pay for my item. I had a nice man helping me with my transaction. I learned that my wristlet was on sale and that $14 was knocked off the regular price. Yay! I paid with a credit card. The transaction was successful. I thanked the man, grabbed my item, and headed to my car. It was straightforward adding this accessory to my phone case. It's stylish and functional. It's awesome! I enjoyed shopping here. I'd return when I'm in the area again. (276)

This is the second time I have needed help with my computer. Being an "elder" the intricacies of…read morethe tech world can be a tad daunting. Nevin, from Geeks know This is an incredibly knowledgeable technician who explains things clearly and knows his stuff. His service is friendly, professional, and clear. Without reservations I recommend Nevin and Geeks Know This as the best in Ottawa.

From the owner: Welcome to our computer repair shop! We are your one-stop-shop for all your device repair needs…read more Our expert technicians are trained to handle repairs for any device you bring in, from desktop computers to laptops, smartphones, tablets, and more. We offer a wide range of services, including accessories (cables, montiors, external drive), onsite technician visits to fix your device in the comfort of your home or office, remote support for fast and convenient repairs, antivirus software to keep your device safe from viruses and malware, and data recovery to retrieve lost files and documents. In addition, our professional IT services can help your business run smoothly and efficiently. Whether you need network setup, server maintenance, or cloud computing solutions, we've got you covered. At our computer repair shop -- Geeks Know This, we prioritize customer satisfaction above all else. We strive to provide fast, reliable, and affordable service that exceeds your expectations. Come visit us today and let us help you with all your device repair needs!

Charles cloned a hard drive for me, I had described the computer that the clone was going into…read morebadly....causing Charles to have to restart the job. Charles could not have been more gracious and got the job done for the following morning. Absolutely top level service!!. Charles will now be designing and building my website.

They don't exist at this address. Called the number and got a guy who didn't even answer with the…read morecompany name. Seemed sus, so I opted to not book an appointment.

The tech and tickTock tech saved my job.... or help me secure my job that i'm currently working. My…read morecomputer wasn't booting up at all and was sitting on a blank screen. In desperation I called random places and everyone wanted 2 to 3 days to fix. They sent a tech on-site and who performed some diagnosis magic, swapped a chip in the motherboard and viola! They also got rid of excess moisture from my computer... I don't know how that happened but all working now. I made it to my interview on time and saved my bacon! I owe you because my Ontario experience is better with your super fast help! Thanks!

Yash was awesome! He fixed my printer problem quickly and efficiently and showed me how to backup…read moremy system. I would not hesitate to recommend him at all. Very pleased with the prompt and professional service. High praise and my thanks!! M. Picard

I can't say enough good things about Dave at tech360. Our public sector organization retained his…read moreservices years ago, and I have found him a miracle worker when it comes to giving new life to old systems, making well-considered recommendations for replacements, and patiently explaining the ins and outs of the IT world. Most recently, I called in a panic because the computer I was using to work remotely suddenly blared a scam alarm. Dave calmed me down, listened carefully, gave me priority steps and made space in his schedule for my poor old PC. Just now, I got the good news: he got to the bottom of the problem, cleared out the bad stuff, re-installed the good, and has my PC waiting for me. Bravo, Dave! I am SERIOUSLY impressed!

From the owner: tech360 is an integrated technology and communications company that provides professional web…read moredevelopment services, AODA document remediation, and on-demand IT to small/medium businesses and organizations. We operate locally in Ottawa, Ontario, and remotely across Canada.