Fast and quick responses to calls and appointments. Always ready to help when you need them.read more

I couldn't be more pleased with the doctors, nurses, and admin staff at Watchung Pediatrics. As new…read moreparents, we have had lots of questions and made lots of mistakes, and they have been so helpful and kind. They are always able to get us in and they respond to our calls promptly. I'm so grateful that we found them!

Great doctors, friendly staff. I wish they would speak…read moreSpanish but at least the nurses and tech do.

By far the best pediatrician EVER!!! Dr. Poon listens to our concerns and takes his time with my…read moreson. He's extremely knowledgable, patient and kind. Anytime my kid needs a prescription, Dr. Poon will ALWAYS call after hours to see how he's doing. I'm due again soon and am very happy knowing Dr. Poon will be her pediatrician as well. I highly recommend him.

We chose Dr. Lon as our daughter's pediatrician, based upon a friend's recommendation. Since her…read morebirth, he has been wonderful to us. You can get a same-day appointment when the need arises, and you almost always get taken to an exam room immediately upon arrival. Dr. Lon takes a very practical approach to our daughter's care, and will spend time with us to explain specific conditions and appropriate treatments. We are very happy with Dr. Lon!

I have four children and we have been going to Dr. Lon for 20 years. Three of my children are…read moreasthmatic and we have had a variety of illnesses and medical issues through the years. Dr. Lon is very accessible and always returns phone calls. It is possible to schedule a sick visit quickly, and the office wait time is short. Dr. Lon is a very good diagnostician and takes the time to answer questions. He is also open to providing details about more than one treatment option. Dr. Lon and his staff are great, and I highly recommend them!

I drove 25 minutes with a 3 month old in distress, and I arrived 20 minutes before closing and was…read moretold to take her somewhere else because the doctor already has 2 other patients to see, and she's not taking anymore walk-ins. This is after calling prior to my arrival to confirm their hours, and being told they are open for another hour. I do not recommend this provider.

Front staff is great but they open at 9 never pick up phone also slow to perscribe actual medicine…read morebeen there 3 times for same thing still no results.

My doctor called me fat after my parent left the room. Do not let your kids see Dr. Knowles,…read moreespecially teen girls, if body image is an issue for them/ the family. I recently went to her for my yearly physical, she has been my primary doctor for years and I have had no issues until this year. Once my parent had left the room she kept asking me why I gained weight with the points on the chart being her only data, no labs or anything to indicate an actual medical issue caused by or influencing weight. She told me that at my age I should not be gaining weight, only losing or staying the same. She also likened my mental health medication to a weight loss drug and claimed that by now "they should be working to help me lose appetite and thus weight" even though it is a non-desired side effect that has nothing to do with why I take it. She also insisted that I should see an endocrinologist to help lose weight as well as a nutritionist to get me in a diet without any confirmation that the weight gain is a detriment to my health. I repeatedly told her that I saw no issue with my weight and she kept pushing as if it was a requirement for me to have the same skinny bodies as the rest of my family. This experience was absolutely unacceptable, for a pediatrician to have such disregard for growing people's self image and to insult them and their body repeatedly when they are alone in the room with the patient is despicable. Later that day when confronted with choice of meal I actually started crying and nearly had a panic attack because of what she said to me. This is the kind of behavior that gives people eating disorders that can kill them. After speaking with my therapist and psychiatrist about the situation and how much it affected me they informed me they knew of Dr. Knowles and that my bad experience was not the first they heard. Truly shame on you.

Millburn pediatrics has been great for my three kids. Love how attentive Dr. Mangru, Dr. Bhatra and…read moretheir team is. They have called me in a timely manner and addressed any medical issues going on with my kids and dont rush thru my concerns.

My Dr, Dr. Britni Minifra is more than Outstanding! She's extremely smart, caring, and thorough. I…read morehighly recommend Dr. Manifra, she's the best. BUT BUT BUT, Dr. Minifra is on an extended maternity leave, and left her patients care to her assistant, Denise Hernandez A.P.R.N. On December 18th, I made a video appointment with Denise, during this call everything went well; as usual. I was told by Denise as we ended the call, to follow up in 2 weeks. TWO WEEKS LATER...... I go to MyChart to schedule a follow-up with Denise, and I can't schedule an appointment, there are NO PROVIDERS LISTED!! Also, there was no way to send a message!! I call the office next, and I'm transferred to someone who tells me "You've been discharged from this practice!! SHOCKED!! ME?? WHY?? All that was explained to me was that "They are short staffed". Next, I was told that they would provide 1 month of medication while I find another provider. Now, for most people this might be ok, but for me, I'm on Controled Substance meds, and finding another provider is More than Difficult, and I explained them of this; THEY DID NOT CARE!! Being a patient with 3 chronic conditions in need of continuous medications, this type of behavior should be ILLEGAL!! Doctors take an oath, to "DO NO HARM", these Doctors Harmed Me Terribly!! STAY AWAY FROM THIS PRACTICE AT ALL COSTS!!

This is a complaint about the office staff and who ever the covering physician was today, August…read more13, 2021. At 630 this morning, I realized I had forgotten to pack my thyroid medicine to take with me on vacation to Boston. I called and left a message requesting a prescription be called in for 5 tablets. I gave all of my personal info, and provided the location and phone number of the local CVS, which was in Salem, where we'd be spending the day, as well as my own phone number. I did not receive any call back confirming that the message was received, etc. So I called again, at about 9:35. I was told the prescription had been "called in". Ok, great. We did some sightseeing at I went to the CVS at 11:30 assuming the prescription would be ready or nearly ready. I was told it was never received. Called the Dr office again. I was told that the Dr on duty never looked at it because he was busy with patients. Ok, but I'm a patient also, and I had iniated this request in the early morning, so could they please ask him to do it between patients she said she would ask him to do that. I returned at 1:30... STILL NOTHING. I called the Dr office and was told the same story. We went to lunch. I called the pharmacy at 330. THE PRESCRIPTION WAS A) NOT CALLED IN TO THAT LOCATION, BUT TO ANOTHER ONE IN SALEM; B) THE DR PRESCRIBED *A*FULL*30 DAY* SUPPLY* which I did not ask for, and the prescription coverage denied it because I'm not due for a FULL refill until October. NO KIDDING. BUT I ONLY ASKED FOR F I V E TABLETS. I called the Dr office A G A I N, told them what they did which was WRONG, and they proceeded to pit me.in hold then hand me off to someone who expected me to start from the beginning to explain it to her. NO THANKS. I called the CVS back, worked with the pharmacy to only fill it for 5 tablets, for which I had to pay out of pocket since the INEPT DR OFFICE called in the WRONG QUANTITY so the pharmacy could not run it through my prescription coverage for less than 30 day supply. I. AM. LIVID. I've NEVER dealt with such ineptitude in my life.

Super accessible! My first contact with this group of pediatricians was with the birth of my older…read moredaughter over 2 years ago. My coworker had recommended them. Of the group, Dr. Teresa Manocchio (pronounced like Pinocchio) is my all-time favorite. She has a warm bedside manner and an honest, down-to-earth personality. She's a natural. The entire staff including nurses and receptionists (who can validate parking) are great with children and their parents. In the waiting area, there's a spot for parking strollers and Nemo and Dory impersonators in a fish tank that separates healthy and sick patients. While receptionists can book appointments, online scheduling's available on a "patient portal" for $69/year for one child (and $30/year for each additional child). Visit notes, recommendations, and vaccine information are shared on the portal but more importantly, future appointments are easier to schedule with any doctor you wish. For regular check-ups, bringing a blanket helps keep babies warm when they need to be stripped to their diaper. One time I forgot and had to use my hoodie. Wait times typically range from 5 to 15 minutes. The staff's pretty mindful of keeping healthy kids away from exam rooms previously occupied by a sick child. The doctors use current best practices and fully answer any questions. They also perform ear piercings for $100 which includes a starter pair of earrings from a selection of 5 choices. I suggest bringing a book or toy as a distractor for immediately after the piercing. For semi-emergencies, you can call for a same-day appointment with the doctor on duty. I love this group so much that I recommended them to my brother's family. It's a matter of trust.

We've been going to see this practice for over 5 years now. We love all the doctors, nurse…read morepractitioners and reception staff. We always get the best care.

Really amazing doctor. Very caring with kids and very soft spoken. I really recommend her. She is…read moreamazing at what she does.

I recently had my mom hospitalized 3 times at Overlook and unfortunately my mom ended up passing…read moreaway. I must say that during this experience with Overlook my mom was treated with the highest level of professionalism, respect, dignity, and compassion. From the ER to the standard in patient rooms to the CCU she was fortunate to have been treated by amazing individuals including Doctors, nurses, aides, meal providers, maintenance, etc. I do have to reference several professionals that had a major impact during my mom's stays which were: Dr Jessie Wilt, one of the best professionals that i ever met in my life, with unlimited knowledge, respect, compassion and really just an amazing human being who truly cares! Nurses; Sidneia, Olivia CCU, Justin CCU, Megan CCU, Rae Mauro, Emily C., Sheryl, Jamell Quiles, Erika and Faith. To these individuals especially and to the entire staff and organization of the Hospital I would like to thank them for everything that they did to make my mom's last days the most comforting possible! THANK YOU!!! Victor Cunha

Well the level of Care here at Overlook really depends on what floor you are on. Floor 200's was…read moreterrible, no basic toiletries provided in room upon new patient arrival- reason given at nurses station. "Oh, I guess the staff forgot" response - well that's unacceptable!... no basin for supplies just a paper bag after 2 days without even tissue...saw one dr. For 15 minutes in 5 days, saw no Case worker and no talk about rehab other than handed many pgs of rehab names & addresses for facilities & you must decide with no input...transferred to floor Neurology- much better 3 days following floor. Here the staff is more personable, interactive, and helpful. NURSE- VITA was great in every way!!! Transferred from observational floor 5 days to "in patient" with no further tests to be done. The patient could have been released?!??

This was a goof practice, but since Gruenwald retired it operates like a copy shop. Customer…read moreservice is like an interrogation , with questions after question if you ask for something. I called the office recently about my son's records and was not asked his name, but asked who was the doctor, when was the appointment; when I asked if they keep patient records, I was told No. What?! That is an essential function of a doctor's office!!! Done with this practice and moving both our children to a more modern and professional one.

They have no regard to other peoples time. Combination of mismanagement of time and booking more…read morepeople that they can handle. Expect to wait in excess of 40 minutes to be seen. And that's with nudging.