We come here a lot for the deals. They have plenty of stores to choose from such as Nike, vans,…read morecarters, and coach. There is a movie theater in the same area. They also have a couple places to grab a bite to eat. Plenty of parking and the restrooms are always clean.

Tulare Outlets had some good deals. Many of the stores had 50% off the second purchase item. The…read morelocal had many of the affordable designs in one location. Plenty of free parking. There is a security guard walking the grounds.

Clay at checkout and Justin(?) at fitting rooms were super friendly and kind, amazing shopping…read moreexperience thanks to these guys

We came to this location during the week and it was not overwhelming. The staff were friendly and…read morehelpful as they checked in when needing assistance. The kid's section has a lot of selections which we were satisfied when looking although not many sizes for my son. This store allows refunds and exchanges compared to other locations that are final sale.

Visited the store on 2/12, travelling from Flagstaff AZ to Lodi CA. I was excited to find this…read morestore on our route to Lodi. I was specifically looking for a wallet for my vintage Coach shoulder bag. I finally found one! I stood in line, there was one person in front of me and one person at the register. Unfortunately there was only 1 associate working the register. I found this odd as there were a handful of associates working on the floor and the store was not busy. Finally an associate came up to the register and helped the person in front of me. The other customer was having an item wrapped, the reason for the long wait. Then when the associate was done ringing the person up that was in front of me, she looked at me then left and went back to the front entrance to talk to the security guard that was stationed there. So I continued to wait, while someone is having their item wrapped and wondering why the associate did not help me. There wasn't anyone behind me. I should have just left but I had been waiting for 6 months to make this special purchase. Finally a different associate came to the register and checked me out. She asked if anyone helped me-told her "No" as this was the truth. I have shopped at the Coach Outlet store numerous times in Ontario, CA and have received outstanding customer service at that location. This was the most disappointing experience ever. I felt the associate that rang up the customer standing in line front of me was just too busy conversing with the security guard. Angelette White did reach out to me on 2/18, after I completed their store survey. I did respond on 2/24 to their email, letting them know when to call me but I have yet to receive that call.

Went in today to purchase a late gift. During my time in store one employee kept getting in my way…read morePretending to be stocking, the correct way an employee should have done this is to wait for a customer to leave the area . No sales associates approached and ask if we needed assistance. The same employee also kept staring and looking. Have bought many coach items from several locations and this has been the worst shopping experience to date ,will Be escalating this to corporate.

I had my eye on a couple of items I found online and decided to try out the factory outlet…read more The two ladies working were very sweet and helpful and told me items online are different from the factory outlet, a different division with different items which varied slightly from what the regular stores have Prices however were amazing! Just about 70%! I forgot how their names but OMG, best service I've gotten at retail in a long time I don't live close by here but will absolutely drop in again anytime I pass through here

Today I brought my friend shopping for a wedding. 2 male sales associates did their best to help…read morebut the female blond associate didn't greet us, ask us the entire visit if we needed help or sizes. It seemed as if she was avoiding us helping which probably in her eyes makes her job "easier" It's a terribly disappointing feeling.

The employees were EXTREMELY kind! I love how they gave me compliments trying on shoes and were…read moreextremely nice helping me find the right shoes for me. Would recommend 10/10

Long time Journeys dad, got treated like total trash yesterday. Never again. Over…read morecorporatized policies have turned you into something ugly!!! Horrible!! Just returned what we could and vowed to never shop here again due to being tricked into sales for purchases of sizes of shoes because they "weren't in stock." When we came the next day to get the correct size, corporate policy and a total lack of customer services intervened and we got the hammer. Will not be treated in such a manner or ripped off because "it's our policy." We also had added an account to get a $10 off coupon and applied it to a pair of Uggs that they talked us into saying they would "stretch," because they didn't have our daughters size. When we came to exchange the next day because they were too tight, they snatched our reward away. We are beside ourselves. Never ever again.

Great sales! I found several pieces I loved but were final sale so I left them to think it over,…read moreand one I had to go back for. I'm so glad I did! They were only willing to hold items until the end of the day, if at all. I love shopping at Loft because everything goes together, if even nothing matches! There aren't many other stores in this area that I shop, but this one has some good finds.

Very disappointed in the customer service here today. Waited 30 minutes in line only to be told the…read moreitems we wanted to purchase were "marked wrong." The cashier refused to honor the marked sale price and the manager at the register next to us did nothing.

Customer service was worst I ever experienced there there's a guy there that gave me a attitude…read moresince we were getting ready to pay I will never come back to this store ever again I suggest to get better management service there !!!!

Was in there shopping around 10/22/25 12:00pm was scanning the price of a jacket through their app…read moreand an employee was making comments under his breath which I could not clearly make out. As I was having many failed attempts at having the barcode read on the app he rudely asks "what are you doing! " to which I reply oh I'm scanning the price through your guys app was I doing something wrong? And he responds well I'm working on that rack don't want need you to knock anything over there's more items. Which yes there were but not in the size I needed which I let him know. Not to mention as I was trying a jacket on I was being watched by him. Whole interaction very rude and disrespectful. Felt like I was being discriminated against

I really like vans so, I may be biased. The price is great and you will find different styles that…read moreyou may not find at the regular store.

I love coming here to get new shoes I come maybe once a month and the shoes are really high quality…read moreand will last you a lot of great memories no matter where you go not to mention how stylish they are ! Customer service is always amazing when ever I come they are always doing their best to make sure I find what I need and make sure I get it at a good price. Definitely come if you want great shoes and amazing customer service.

Love the vibe and the service at this shop center. Prices are great and is not so rough on your…read morewallet. Overall 4 stars.

What girl doesn't like shoe shopping? Well, at least THIS girl sure does!…read more I've been looking for a nice pair of brown boots that I can wear both for fun and for work. The 'for work' part restricts me to fairly low heeled boots, so I've been looking for just the right pair for at least 6 months or more. There was such a good selection of boots here that I tried on several likely candidates before trying on the ones that I had to take home with me. I took pictures of myself wearing each pair and texted them to my mom who wasn't in the store with me and she agreed with me which pair was the perfect one. When I went to put the others back in the right spot, I discovered that the boots I chose were even on sale! Who can beat that, right? I was so excited I started wandering up and down the aisles looking for other great shoe finds as well. Famous footwear has a very nice selection of shoes for men, women, and children. They have a particularly good selection of athletic shoes, flats, and heels. Unfortunately, each time I found the perfect looking pair they weren't available in my size, but I will be back on my next trip to Tulare to see if they've restocked them or have anything new out on display. One of the employees was extremely helpful. Every time I found a pair I liked that wasn't available in my size he went in the back to try to hunt it down for me. High marks for customer service, and as an outlet the prices are even better than at my Famous Footwear store back at home. The prices are higher than at Payless Shoes, but then so is the quality so it's a wash there. I'm willing to pay more for a better product. High marks all around!

The worst customer service ever!! One of the lady employees was so rude and disrespectful. Do…read morenot waste your time there, not worth it. Skip over the store and move on. They need better employees or just learn how to handle customers