Seem nice and polite, but fail to do required steps after MVA, & despite praising SF's handling of…read moreMVAs, disclosed SF ignored the law, and suggested different carrier when serious issue unresolved almost 6 months? Very kind, polite, and prompt on minor issues.

Really cares and always transparent. Finds best deals. They reply to messages very promptly. I…read morehaven't found a better insurance agency ever. Been with them for a few months now. If you are looking for great coverage and respectable business people, this is the spot!

I was with this agency (We'll call them MP for simplicity) for about 6 years and went with them as…read morea good friend was employed there. After the first year my friend left the company and we stayed with the agency. We started shopping after a few years after no one from the agency ever reached out to check on us, see if life situations changed or anything related to making sure we had proper coverage. After all this is the main reason to go with an agent and buy direct isn't it? To make sure someone else is taking care of you when you are too busy to remember things like insurance renewals and updates? We recently moved and shopped with a new agency. This new agency provided MP with an Acord to cancel our auto policies effective 7/30/2020 and it was sent on 7/23/20 @ 1:38pm. MP employee Mike Dickson never processed the paperwork and we continued to be charged for an auto policy that was supposed to be canceled. Upon learning this I reached out to MP and Mike Dickson was not available so I asked for MP directly. I explained the situation to MP and told him I was unhappy that the paperwork was never processed. MP proceeded to tell me "IF we received it....." so I stopped him and gave him the exact date and time the email was sent to Dickson. He was going down a road to relieve himself of any wrong doing and place blame on others hiding behind the excuse that they didn't receive the email. After the very specific dates and times given he responded with "IF it was filled out properly you would have the premiums refunded", again insinuating that it was someone else's fault and not their own. I aaked if it was done wrong why wouldn't Dickson say something then and not just ignore it? At this point I was annoyed and asked why he kept saying IF this or IF that when clearly the form was sent, received, filled out properly, signed by my wife and no one in his office ever processed the paperwork. He should just assume some responsibility, apologize for the headache and make me whole again. He proceeded to get loud and we finally just started cursing at each other and then I hung up on him. This is what bad business people do. He is more concerned about being voted Montcos best by his friends on Facebook than he is actually being the best. Its simple, his agency didn't process legal paperwork, kept the policy on the books so he can get paid and then got defensive when called out. Thankfully the agency I switched too offered to handle this for me as MP seems to be a POS and I couldn't keep calm when someone messes up and then doubles down and blames others for their mistake. Be wary if switching here. Everything is fine until it isn't and they won't do what's best for you. That is the opposite of what an Insurance Agent is supposed to do. Mike

This company is on my website, everymailbox.shop blog and stevehforman.com . for insurance…read moreneeds. I recently had the pleasure of reconnecting with my former agent who had worked for a competitor. I had been with them for about 7 years and had a great relationship with the company. Although I wasn't exactly sure where to find them, I was able to locate them through a quick online search. I was thrilled to find out that they were still in the business and had joined a new company. I reached out to them and we were able to pick up right where we left off. They were extremely helpful and knowledgeable, and I felt like they had my best interests at heart. I would highly recommend this agent to anyone looking for a reliable and experienced professional. The agent that I speak of his wife knows one of the girls that work here. Highly recommend this company. Just please one thing, no need to vote for bucks county. any insurance policy go to these guys, I used to deal with the ones across from Giant supermarket, that location moved. erie ins then I went to geico for 6 months and found , the agent was warren. warren rocked he knew his stuff for ins. This company had to help me switch because of different circumstances.

We have been insured with this agency for years. When we first looked for car insurance these guys…read morewere the cheapest. Over the years we have added home owners insurance. The best part of using Mcglones is the stellar customer service. When you call you can usually talk to the right person the first time. They are super nice to work with on everything insurance related.

do not do business with the perzel agency! after doing continuous business with them since 2006,…read morethey dropped me for missing 1 payment since 2006. i am a breast cancer patient, and missing this 1 payment was an over sight due being busy with managing my sickness. i paid the payment and still was dropped. the perzel agency dropped a cancer patient who missed only one payment, just imagine what they will do to you. please do not do business at the perzel agency. the business also goes by the kelly/perzel agency.

The best Insurance agency I ever had! Always helpful and…read morefriendly and great rates that I couldn't find anywhere else. I have the whole shabang with them, auto home and business.

Awesome team. Highly recommend. Mills actually helped me move to a difference insurance company -…read morewe wound up saving $$. Wouldn't consider working with anyone else.

I am amazed by the education I received from this company. You will learn about your insurance and…read moregain knowledge of how it works. He does not just sale you a plan, he coaches you on how it works. Thanks for making it simple.

I got a quote and paid my deposit at the dealers because this company was recommended by the sales…read morerep. A few weeks later the monthly premium bill came in much larger than quoted. I called for an explanation and was told they would investigate and get back to me. That callback never happen. I called StateFarm and picked up a policy with them. I called to cancel and again was told they would get someone to call because i had questions that call never came and they deducted for the monthly. I called back finally got answers about the cancellation process. Now I'm waiting for my refund and when i call theit message says call back everyone is busy! SCAM! Filed a complaint with the PA Insurance Department!

Beware! These people issue a quote but when you click the "buy" button that takes you to credit…read morecard submission. Next day I had email stating that price had increased. No reason given. All questions had been answered truthfully including accident free record, no tickets, top credit etc. Latest price was about $250 more than with present insurer for same type cover. Cannot understand the positive ratings.

Just an absolutely abhorrent process with this group, calls left unreturned, days between email…read morecorrespondence, any response will be at 4:59PM in order to kick it down the road another day. Beware.

Linda from State Farm has been consistently been an excellent representative for State Farm. She is…read moreprofessional, courteous and knowledgeable. She is always available to take my calls and is looking to save me money. Linda is a true asset to her profession and i highly recommend her office if anyone is looking for an agent.

Been with Greg Longo for more than 20 years and have had my house, mobile home, three cars and…read morebusiness insurance with him, From time to time, I shop around but can't beat his rates. When I have a question either Greg or his courteous staff are quick with an answer. Admittedly, I can be rather demanding and frankly don't give Kudos frequently. My review is unsolicited and totally voluntary. Brock Pemberton King of Prussia