This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

The Music Loft has been a highly respected and valued business and part of the Herndon community…read morefor many years. My oldest has been taking piano lessons there for 6 years now and only ever has good things to say about both the lessons and instructor. I now also have my youngest starting drum lessons and can't believe the smile that's plastered on his face at the end of each lesson. This is a kid who'd prefer to play video games more than anything so it's like he's a different person once he goes to his lessons. The instructors live and breathe music and you can always tell how much they enjoy sharing their love of music by the way they talk to you about lessons, music history, performances, etc. Many, if not all, have degrees related to music and come with years of experience performing and teaching. Some even continue performing locally and internationally throughout the year while teaching at TML. In other words, taking lessons here all but guarantees that the instructor is qualified educationally along with performance experience that backs up their instructional knowledge. The owners and admin staff are the nicest and most personable people you can interact with for a busy music studio. I've always appreciated their willingness to help whenever I need a schedule modification or with any other logistical issue I might have. These folks will treat you like family from day one and are always quick to respond kindly. They do provide a free trial lesson with zero pressure to sign up. My son did a trial piano lesson several years ago but it wasn't for him so we didn't push and TML understood that. They're not the type of business to convince you to take lessons if music or a specific instrument isn't for you (or your child). They're worth a try especially if you're on the fence about starting lessons.

They saved my upright bass. Great work on my bridge and strings. The strings and bridge was…read morereplaced.

We just bought a Kawai 607 piano from Piano Man Bethesda. Jamil and his staff were extremely…read moreprofessional, had a nice selection and good advice, and made the process very easy. Our daughter was able to try a number of pianos and find the one she most liked. They delivered and set up in our home, and did an excellent job. They clearly care about pianos and their work. We recommend them highly.

From the owner: We are a dedicated piano service business specializing in repairs, tuning, refinishing, and moving…read more We also offer a selection of pre-owned pianos for sale and provide piano rentals for events. Hassle Free Financing Available. *NOTICE: PianoMan Bethesda is an independent entity and is not affiliated in any way with the recently closed Piano Man Superstore.*

Went to buy some strings and the guy didn't even ask if I needed help with anything. The guy didn't…read moreeven want to put the strings on my guitar because they were "busy" meanwhile he wasn't doing anybting...

Had to make a a quick stop to buy some reeds on the way to a rehersal. I stopped by Music & Arts…read moreand notice a 2 packs of Vandoren reeds side by side on an end cap. One was for $9.99, the other was for $15.49. I asked if this was right. The person there scanned it and said it was $20. I gave them the other one and they said it was $20 something too. I went and got a box of reeds labeled $24. Took it to the register and it was $27+. In a hurry, I bought the $20 ones. Went to my car and though about it. Went back an said I wanted the ones labeled $9.99. It wasn't my fault the reeds are mislabeled. The other worker got the label, looked at it in their system, and said these other reeds (student beginner reeds) were the ones. That was an insult. They weren't going to honor the marked prices, so I returned the ones I bought. It felt like bait and switch. The next day I called the manager. He obligatorially apologized but added more insult to injury by saying I should have read the labels closer. The print is tiny by the way. He blamed it on them coming in and changing the prices but not changing the shelving. It is ineptness plain and simple. It was not about the money but the principle. I've never had any issues with the other Music & Arts locations. I frequent them because such stores are needed, especially now with the financial problems of their parent company, Guitar Center. However, until there is a change at the Sterling, VA location, I won't be going back. What an utter disappointment.

Sean Lee was great! He serviced a piano that hadn't been tuned in a few years. He was friendly,…read moreeasy to communicate with, and had a very fair price. The piano sounds great. We'll definitely have him back any time we need service.

I had Sean after my tuner retired. Lee was prompt and around the same (reasonable) fee. Lee was…read moreeasy to schedule with and on time. He did a thorough review of the piano and made suggestions to think about for the future. I'm so happy to have a tuner I can trust. Thank you!

I was ISO a Baby grand rental for friend. There many choices, we will be making a choice on the…read morefinal piano soon. They were very helpful.

Make sure to confirm actual tuning expected cost. I was quoted one thing and at time of tuning…read morecharged more due to the fact piano had not been tuned recently. Somehow some additional process (over-tuning? or repeat tuning ) was needed for the tuning and yet it took the same amount of time or less than it usualy took before by others. Price was a little on the high end to begin with and it took off even more. Given the time constraint for an event I had to bite the story and move on.

Ms. Nicole offers private violin lessons as well as early childhood music classes and my family has…read moreparticipated in both! She truly loves teaching and is able to create a relaxed and inviting environment for all. For children ages birth-4, I highly recommend her early childhood class which will introduce children to musical patterns and let them try out a few instruments. For children 4+ who want to study the violin, she is great at tailoring studio lessons to your child's learning style.

I am an advanced/beginner adult-student and recently started taking classes from Nicole in only a…read moreshort time she has helped me a great deal. She knows exactly how to target improvements and get you to the next level. She has a very relaxed, yet professional demeanor and really makes good use of class time. The violin is not an easy instrument, but Nicole's teaching can certainly get you to that next level and to a richer, more vibrant sound.