Have to support these small music shops. Victor Litz has a lot to offer from types of instruments,…read moreelectronics, lessons, used gear, you name it. I was especially impressed with their selection of ukuleles. Never have I seen so many in MD in one place! Definitely more than what Guitar center offers. They have an acoustic room in the back to try their acoustic/classical guitars. I had the chance to buy one of their used guitars at an amazing price. I appreciate the staff working with me on the price and even holding the instrument for a day when they could have easily sold it to next customer. Shows that they care about customer satisfaction more than just making a sale. I was able to spend a good amount of time trying out the instrument and they also helped tweak the intonation before I decided to take it home with me. The only few downsides I could see was some of the staff were not particularly knowledgeable about certain guitar models that they were selling, but much better than say Guitar Center. The humidification in the acoustic room basically only controlled by a residential type humidifier, so not very precise. Compared to other small guitar shops in the DMV, I don't think I would feel comfortable getting my guitar worked on here just based on the level of expertise I surmounted from the conversations I had. But a good place to buy gear nonetheless if you know what you are looking for. Parking is just a little challenging since it is in the middle of old town Gaithersburg. But in the past I have come on the weekends and there is some parking across the street at the museum.

Let me start by saying that we have been customer for a few years now. Our kids rented their band…read moreinstruments. from there. We even purchased her cello from there. The staff was always great and helpful. Fast forward a few years, I inherit a handful of guitars from my father. My father is left handed and I am not. To convert the guitars from left to right is a chore, but not overwhelming. i know how to do the work, but chose to treat myself and have an "expert" do it. I dropped them off we had discussed changing the nut only reconfiguring the bridge if necessary. They sold me new strings and I went on my way. I was so excited when they called me and told me they were ready. I was in a rush when I picked them up. I admit it seemed much cheaper than I had expected, but in my rush I wasn't really paying attention. I got home and tried them out. The action seemed OFF. I again was so busy at that time I did not have a chance to really go over the guitars and thought maybe the new strings were still strechting and were amybe affected by the extreme heat we were having. a few weeks later things had calmed down. I took the guitars out and tried playing and then began to look them over, really look then over. The "expert" only restrung the guitar upside down. Did not change the nut. No bridge adjustment. No phone call saying are you sure ofnthe work we need to do. I called the store and in the manner of service I had been accustomed to they told me to bring them back in and they work take care f them. Io dropped them off received the normal apologies, followed up a few days later from their "expert".listing all of the things that needed to happen. I am/was aware of the work needed, but at this point I have lost all faith in this so called "expert" and just asked him to return the guitars to the shop and I would jit take them elsewhere. As I went to pick them up I thought there might have been some discussion or apology for the "misunderstanding". Nothing. That was the last time I will shop there and cannot ever reccomend them again. I would expect this from Guitar Center, but I think their techs would have at least called the first time to say, "Are you sure of this work?" You have lost a family of customers nor can I recommend you to others.

I always loved the sound of my 1969 D-35 but I found the action limited my ability to play certain…read moresongs as I moved up the neck, so I started looking for a luthier and found Steve on the Martin website as the warranty repair guy in the DMV. I was shocked that there were only 5 reviews on Yelp but if he was good enough for Martin, he was good enough for me. It turned out that Steve is a great guy and an even greater luthier. At first, he thought it might need a neck reset but wanted to make some adjustments before deciding. After re-fretting and some adjustments, he decided the neck reset was not necessary. I picked up the guitar the other day and I can't believe how easier it is to play - it's like getting a new guitar. Bottom line - Steve is the guy to go to!

The best guitar repair guy in the DC area. He is the one the pros go to. He's the ultimate master…read morewith acoustic guitars. He has a lot of electric guitars around his shop too, so he must be equally good with them too. My experience has only been in very high-end acoustic guitars.

Ryan was highly recommended to me by the local Guitar Center, which was between guitar techs…read more He answered my questions and even told me what I'd done wrong in my amateur soldering job. He fixed it quickly. I, too, highly recommend him.

Great service from across the country. They were very helpful with my purchase of an autoharp and…read moreshipping it out to California. They answered all my questions and were very friendly. I just wish I could be there in person to browse what else they have in stock!

Lovely people, lovely instruments. The best place for folk/traditional instruments and musicians in…read moreDC. If you go in, just talk to the guys. They know so much, and love to talk. I guarantee you'll learn something. Also a great place to run into other musicians. They're fair and honest consigners.

I hired Gregory Butler for his piano technician services. I recently moved to the Gaithersburg, MD…read morearea and was looking for a piano tuner. I found Gregory Butler online at http://www.ptg.org/findATechnician.php the registered piano technicians guild website. Based on his information online and 30+ years of experiences I made my selection. He came and tuned my 1937 Baldwin upright. My piano was in reasonably good conditioned and has been tuned/maintained regularly so its needs were minimal. He was very polite and informative. I expressed an interest in learning about the process and my instrument's needs. He offered to demonstrate information on my piano as he was conducting his service. I felt the quality of the tuning was above my expectations. He was able to bring out the natural sound and quality characteristics of my instrument. I did not get the sense that he was suggesting unnecessary fixes or that I was getting "taken to the pea patch" so to speak. I would recommend Gregory's services to anyone with an instrument of any age. Mine happens to be in good working order but I have confidence that Gregory is capable and experienced enough to trouble shoot even the most neglected of pianos.

Danny has a nice shop and offers fair priced guitar work, including setup, restringing, fret work…read moreand pickup mods. Highly recommended.

Chuck levins is the one of best music store in the country. Definitely the best in the dmv …read more actually a dc institution for decades family run business. I have bought guitars. PA systems amps back in the day and also recently Got a kick ass deal on a custom shop Gibson Flying V .thanks Pete . Great service always any problem they take care of it . wide selection of top brands and good deals. i always go to the store . So far as online I can't really can't say except call them they have more stuff then they list and get a deal . I had a keyboard shipped to Texas for my daughter went fine. . I highly recommend the place . Great place for beginners or professional musicians. They have it all !

Would not shop here again. We picked up an online order and we were not given a bag or a receipt,…read moreeven though we asked for one and the worker said we didn't need it because we had the one on our phone. We walked to the next building that had all of the guitar supplies and greeted a security guard at the front, he saw the online order in our hand when we walked in. I made direct eye contact with him. My mother and I walked around and looked for pedals and other guitar accessories. We had started to carry around things we were intending to buy. We headed towards the back of the store with the midi keyboards. The security guard from the front followed us to the back of the store and ordered us to come to the front and make an itemized list of the things in our hands. I told him that we hadn't paid for the items in my hands yet and that we were shopping. It was very confusing to me because he was inhibiting us from shopping. I asked him directly why we were being singled out when the store was full of people. He was very rude and I believe it had something to do with our race as we were the only black people in the store. I was adamant on wanting to know why he was singling us out and he continued to talk in circles. I demanded to know why I needed to come to the front again and he would not give me a reason so I refused to come with him. Another employee saw that this was becoming a situation and diffused the situation. This interaction was very demoralizing and they humiliated my mother and I by accusing us of theft when we had done nothing wrong or suspicious. He yelled at us in front of everyone. I would not come here again and will continue to take my money to the Guitar Center down the street.

I'm man enough to admit when I've overreacted…read more Was it inconvenient to arrive at a business during its listed hours of operations and find it closed? Yes. Was it the end of the world? Of course not. I made it back in on Friday and met with Keirn. I have a guitar, that for me, was expensive, and I needed some work done on it. Not only is Keirn a really nice guy, he's fascinating, and very good at what he does. He had the work I needed completed that day and the price for the work was very reasonable. I highly recommend Lucky Pick.

An incredible experience! Kern was extremely knowledgable, instructive, thoughtful, and highly…read moreskilled. His work and his prices are hands-down the best, and he works incredibly fast. Whether you're looking o repair your musical instrument or just get it set up with proper strings and intonation, this is the place to go! Forget Guitar Center and other nonsense shops--this guy knows what he's doing! Highly recommend! A+