The stylists here are so personable, kind, and attentive -- you can really tell they care about…read moreevery client who walks through the door. From the moment I sit down, I feel completely relaxed and taken care of. The shampoo experience alone is heavenly -- my hair is washed so thoroughly and gently that I always end up dozing off under the dryer! It's such a peaceful, comforting atmosphere, and I leave every visit feeling refreshed, pampered, and confident. I can't say enough great things about this salon. The team truly goes above and beyond, and my hair has never looked or felt better. I absolutely love this place! Thank you ladies Ninsi, Katy and Diana!

The beautician was very personable. The staff were very gentle and transparent. They made sure to…read moreemphasize communication so that the client is aware of everything that they are doing. They are dedicated to hair health over profit. I saw the stylist decline a color job for a client and explain the reasoning to the client. They care about the clients. Making an appointment was very easy. They have their prices posted so you know what you are paying, prices do slightly vary upon length and volume. *They offer military discount on Wednesdays I believe.

I was recommended the salon through Reddit and they were actually very quick to respond…read more The salon is very hipster, slightly retro, but very bright. They have really soft couches if you're there to wait for someone else getting their hair done, and just everything is so aesthetically pleasing. I showed up for a 15 minute consultation with Aloura. We went over everything we wanted and she gave me a quote of what to expect, payment wise. She did project a little higher in case we needed more products, which I appreciated so I wasn't thrown off at the final payment. Day of service, she was really nice, really meticulous, and very knowledgeable about the questions I had. She was patient, and she even brought over a little snack cart to choose from which was really fun. Overall, we're really happy with the hair and we would come back to see her specifically when time comes! Thank you Aloura!

I have been a loyal customer of Jovi Salon for over two years, returning regularly for appointments…read moreand trusting the salon with my hair. That history makes this experience especially disappointing. A few weeks before my appointment, I had my service changed to a move-up only because I did not need a shampoo. During that conversation, I was never told that I would need to arrive with completely dry hair. Had anyone explained that requirement, I simply would have come with dry hair. On the day of my appointment, I called the salon before leaving because I wanted to confirm that arriving with damp hair would be okay. No one answered, so I left for my appointment. While I was driving, the salon returned my call, and I answered. I explained that I would be arriving approximately four minutes late, which was still within their stated five-minute grace period, and I wanted to confirm that my damp hair would not be an issue. That is when I was told the service could not be performed. This was not a situation where I ignored instructions or failed to show up. It was a communication issue caused by information that was never provided to me when the appointment was modified. When I spoke with the salon manager, Leah, I hoped we could have a constructive conversation about the misunderstanding. Instead, I felt like I was repeatedly interrupted while she focused on explaining the policy rather than listening to my concerns. Although she ultimately waived the cancellation fee, she also informed me that I would no longer be allowed to book appointments at the salon. After being a loyal client for over two years, being dismissed over what was clearly a misunderstanding was incredibly disappointing. There was no effort to acknowledge that the communication from the salon had been incomplete or to work toward a reasonable resolution. This experience also brought to mind other concerns I have had over the years. On multiple visits, I was seated at the center table rather than in one of the traditional styling stations while paying the same premium prices as other clients. While I understand there may be operational reasons for the seating arrangements, it often left me feeling like I wasn't receiving the same salon experience. Additionally, there were many appointments where my stylist was working on two or three clients at the same time. I recognize that this may be common practice in some salons, but as a client paying premium prices, it often felt like my appointment was fragmented. Instead of receiving focused attention throughout my visit, there were frequent interruptions while other clients were being serviced. Over time, it left me feeling that the level of attention and overall experience did not reflect the price I was paying. I understand that businesses need policies, but those policies should be supported by clear communication, consistency, and a willingness to work with loyal clients when misunderstandings occur. Instead, after trusting this salon with my hair for over two years, I was told I could no longer book appointments because of a misunderstanding that could have been avoided with better communication. I appreciated that the cancellation fee was waived. However, I was surprised that instead of treating this as a misunderstanding and clarifying expectations for future appointments, the solution was to permanently refuse future appointments. I don't write negative reviews lightly, especially for a business I've supported for years. Unfortunately, this experience left me feeling unheard, undervalued, and unwelcome. I hope this feedback encourages the salon to improve communication with clients and to handle misunderstandings with the same care and professionalism that customers expect when they invest in premium services.

It's odd for sure.. maybe it's just me. I saw the many great reviews and decided to try this place…read moreout, plus I was bringing my mom to get her haircut as well so I wanted someone that could speak Spanish. My experience was interesting. This was back in June of this year, I was debating on leaving a review but if I knew what I know now, I wouldn't have gone to this place. First, I looked for pricing information and couldn't find any (red flag imo). I looked on the website, Vagaro app and then I ended up having to contact her on Instagram for pricing & availability. She said a haircut includes a wash and it'd be $75. I also explained my hair type (thick & straight) just in case she could quote me more accurately, since I know some stylists charge more for thick hair. I don't know what the deal is with setting up appointments for this place since they don't follow a schedule. She'd be hopping back and forth between various clients, never actually giving her undivided attention to one client from start to end of the service. She's had to excuse herself to attend another client quite a few times. Seems like she's the only one able to style hair and her staff are just assistants in just setting up for her. Basically a one woman show. I was there for more than 4 hours, I just wanted layers. When it came to check out, I was expecting around $75 dollars each for my mom and me, because that's what she said the price would be.. Eugenia glanced at my mom and then at me. She charged my mom $95 and charged me $150+. For the service and lack of attention, it wasn't worth it. Seems like she's making up prices on the spot. Maybe I'm one of the few that has an issue with how she runs her business, since she has many great reviews.. Regardless, just be careful. The space itself is nice, clean and luxurious vibe to it. If you want the stylist to attend to you for the entirety of the service from start to finish, this place is not it.

ABSOLUTELY THE BEST HAIR SALON IN VIRGINIA BEACH!…read more If you're looking for perfection, look no further than Eugenia Hair Salon in Virginia Beach. The one and only Eugenia Drescher worked pure magic on my hair! I came in wanting face-framing layers with long curtain bangs, and she delivered exactly what I envisioned. Honestly, even better. From the moment I walked through the door, the energy was warm, welcoming, and top tier. Eugenia and her staff treated me like absolute royalty. I got multiple relaxing hair washes (a total treat!), and she took her time making sure every detail was flawless. Once my cut was washed, dried, and styled to perfection, I received my first ever Brazilian blowout--and WOW. Kirsys truly did the Lord's work! My hair has never felt this smooth, shiny, or healthy. I can say without hesitation that I will never go to any other salon in Virginia Beach again. Eugenia's is the ONLY place you should be going. Whether you need a cut, color, style, or a full transformation, this team will take care of you like no one else. 10/10 experience. 100/10 results. I'm obsessed! ‍

Whenever I get a hair cut, I usually just get an inch or less off and have my layers reshaped…read more Today was the day that I decided that I needed a change. New location, new job, why not a new cut? I sat on the chair and Robbie asked what I wanted. I replied, "I want something different, but I am not sure what. Can you just do something for me that will compliment my face?" Without any hesitation or a thought, he knew what to do. Before he cut my hair, he did tell me what he was going to do and even though I couldn't see what he was seeing, I trusted him. As he was cutting away, I kept seeing my hair, piling up on the floor. It was like 5 inches and a lot of it just flying off of my head. I started to regret my decision. Once he was done cutting, I told him not to worry about drying my hair since it was raining really hard, but he refused and said that we needed to see what my hair was going to look like. He dried it and also curled my hair to give it extra volume. I think I lost 5 pounds after he cut my hair, but to be honest, I absolutely loved my hair cut! After years of having the same hair cut/style, I actually felt like a new person. Weird, right? I felt younger, looked younger, and the look was fun and modern. I was so pleased with my hair cut that I wanted to find an excuse just go out for the night. hehehe.

I've been going to Main Stage Hair Studio for 5 years and am always impressed with my hair! Kim,…read morethe owner does a fantastic job and is a color and cut expert. Both Robbie & Andi are also wonderful and very personable stylists and highly recommend them both. From Hair cuts/colors/styles/updos/waxing & makeup, they do incredible work. If you looking for a great salon and worth the price this is the place to go in Virginia Beach! It's cute, quaint, and a pleasurable experience.

The staff is very friendly and Caitlin is the best! My daughter and I travel over an hour and a…read morehalf to have her do our hair! She also did a friend of ours, as well as ours, for my grandson's wedding!!! We received compliments all day! She is by far the BEST!

My daughter Caitlin has been going here for 3-4 years and absolutely loves this salon! Caitlin is…read morealso her hairdressers name and she always does a fantastic job. I recently went to Caitlin as well for a haircut. I have received a ton of compliments on my hair. I had an extremely bad experience with a hairdresser many years ago at a different salon, that left me feeling like I never wanted to go to another salon. Caitlin is so sincere and amazing at her job, she completely changed my opinion about going to the salon.

I was in the area & decided to give this salon a try since my go to was booked for the day. I…read morecalled ahead and they were able to get me in for shampoo & blow dry. I appreciated the vibe and calmness of the salon. The receptionist was welcoming and pleasant. I was offered a drink while I waited. The shampoo experience was lacking. The water was freezing cold & the young lady who washed my hair kept getting water all over me. It's not the end of the world & I understood she was freshly graduated. I wish that she would've done a better job massaging my scalp. I also wasn't a fan of her adding conditioner to my roots as my hair is naturally oily. Again, not a big deal. As for the blow dry & light style, she did well & I was happy with how it turned out. I did book another appointment but not to with the same lady. I think she just needs more experience. Overall, I would recommend this salon. The other staff I saw were super friendly and really listened to their clients wants.

Terrible experience.....and it wasn't the haircut. We didn't even get that far. Wasted a few hours…read moreof this beautiful day. Rude and discrespectful stylist....Kr--ly.

When I booked my appointment, I had to do some paperwork, and one of the questions is what…read moreexperience level stylist would I like and I purposely clicked somebody who has 5+ years of experience. Well, whoever booked my appointment and chose my stylist chose to ignore my request and book me with a stylist who is a new grad. That was the first mistake. I went in there, asking for highlights and to go back brunette because my hair was auburn. So I wanted a simple brunette with a partial highlight to add a bit of dimension. Long story short, my hair has so many different colors going on, some parts are overly processed, and then the top parts were not lifted for long enough and are still very copper because she was very slow at placing foils. I was there for over four hours, and this is the result? And at the bare minimum, nobody should walk out of a professional salon with color stains all over their face. * My hair stylist was Gena Day * When I called about my concerns, the manager offered to have me come in and fix it but only gave me 1 time slot availability which was not a time I was available for. So she ended up refunding me 50% of what I paid. The crazy part is she didn't even agree that my hair looked like crap and she defended the work. I think it's simple to say there were mistakes performed and apologize. But whatever.

This review is a bit past due, but I had an appointment scheduled with a different salon back in…read moreJanuary of this year right before I was to leave on vacation. Unfortunately it was canceled on me a week before I was supposed to leave, so I reached out to Coastal Roots. Thankfully they were able to schedule me at the last minute with H. I knew I would likely be getting a stylist with minimal experience as it was such short notice, but I was okay with that since I only needed a single process color treatment to address my grays (and they are minimal at that) and not anything especially skillful like a balayage. The staff were all very friendly and the salon itself was trendy, cute, and clean with a lot of product offerings. But overall I was very disappointed in the service...first, H had asked me if I'd wanted to do a darker color on my roots since "sometimes they look lighter than the rest of your hair so doing a darker root will give you a more natural look" (or something to that effect). I was very confused by this but agreed since I was trusting her professional opinion. After I had time to really consider this though, I genuinely believe that was her solution to the problem of roots lightening more than the rest of your hair color caused by the heat from your scalp as it processes instead of just applying to the roots last?? And, of course, this "necessary" darker color meant extra product, which in turn meant additional charges. Not necessarily a big deal, but the kicker was when she was fully done and she was taking my cape off and I leaned forward toward the mirror to stand up and I could see multiple grays all throughout my hair! I asked, "Am I still seeing grays?" (a.) because I genuinely thought it could possibly be the lighting, and if it wasn't, b.) this is about as "confrontational" as I'm capable of being), to which she replied, "Oh, hmm...yeah...only a few though." I was a little shocked at how cavalier she was, and I recognize I could have probably made a bigger stink about it and gotten it fixed. However, I'm beyond uncomfortable behaving like that, and in my mind it was my job to point it out to her and once she recognized it and didn't herself offer any sort of rectification or even think it was an issue, I wasn't going to press it. Not to mention I had already spent over THREE hours in her chair for what should have been a simple treatment, and I was leaving the next day to go overseas and simply didn't have the time. I'm sure there are much better experiences to be had at this salon with a more experienced stylist. But given that I spent more than $150 for the most entry level stylist on a treatment that I just did MYSELF at home last night using AGEbeautiful products for less than $20, I definitely don't think it's worth it.

I came into the salon intending to use my gift card. This was a birthday gift…read more I spoke to a receptionist a month before to ask if my gift card was valid and they stated it was still on my account. Come to find out after my cut they would not honor this after all. I will not recommend their business and will go back to my salon. No thanks ‍

I came in today to have Yon cut my hair. She has cut my hair before and she is familiar with the…read morelength of my hair and how I like it cut. When I showed up for my appointment today (which I had made several days in advance) she refused to cut my hair saying her shoulder hurt too much to cut long hair anymore. That's fine but someone should have told me that when I made the appointment or, at the very least, let me know ahead of time so I wouldn't come in today. To wait until I was actually at the salon for my appointment to tell me is very unprofessional and shows little regard for their customers.